Customer Reviews New Balance MW927
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321
321 total reviewsReview Breakdown:
86%5Rated 5 stars out of 5
8%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
2%2Rated 2 stars out of 5
0%1Rated 1 star out of 5
Customer Fit Survey:
89%"Felt true to size"
93%"Felt true to width"
64%"Excellent arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
I had trouble finding a good fit in walking shoes until a Zappos representative suggested a wider shoe. These are very comfortable, stable and cushioned.
Don P, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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Poor SupportGreat Support
I an very happy with these. My philosophy is there is no breaking in period with shoes. They fit and feel right from the get go -- or they do not. Hats off to Zappos for their no questions asked returns and exchange policy, which I definitely took advantage of. I changed my mind three times before finally finding the right model and color. Yes, you can find shoes for less elsewhere, but Zappos is earning my loyalty with its customer service. I cannot say that about many companies, believe me.
P.L., Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Great shoe for sustained walking,working on cement floors such as hospitals. Excellent customer service at Zappos, always!
I'd also recommend:
Nike
John B, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
This a wonderful shoe. I am diabetic and suffer from neuropathy in my feet. Without a proper fit, I am likely to damage my feet without even realizing it. This shoe is comfortable and gives each step a positive feel. My podiatrist agrees with me that this is a great shoe for me. The service that I received from Zappos was great. The shoe arrived on time in excellent condition.
John Z, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
Great shoes. I do a 10 mile walk, 3 times a week. I find the New Balance brand shoe to be the best for this. I highly recommend them.
I'd also recommend:
I am sold on New Balance... no other brand will do.
John T, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
Very high quality shoe, long lasting, comfortable from day one. If you have wide feet this is a great shoe. I have purchased three pair so far. Not the most stylish but that is secondary for me. There is practically no arch support if you take out the insert; which is good for me since I have custom arch supports.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I wear a prosthesis on one leg and have severe under-pronation on my other foot.
I have spent thousands of dollars on shoes and sneakers. In shoes I found Mephistos the best. In sneakers this is the best I've ever worn. Even after a couple of months when other sneakers would lose their hold and not support my ankle anymore these NB MW927 hold me stable. Thank you NB and thank you Zappos for carrying this sneaker.
I'd also recommend:
Mephisto
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
The shoes arrived the very next day after placing the order. They are very cushy. I walked in them for hours one day and no blisters. they are very wide shoes, 6X. I was surprised to find that they carried shoes this wide.
Dave, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I walk on average of more than 35 Hours a week in black shoes. These shoes helped save my job. They are comfortably flexable. They lasted for over 1 year before showing signs for replacement. I like to have toe room. So being slightly longer than I'm used to getting was and is just fine.
I'd also recommend:
This is my favorite brand of shoe / sneaker.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Great shoe for work that requires a lot of walking.
I have a bad big toe joint and these are comfortable.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I have a wide foot and ordered 11-2E and they fit fine. Nice cushioned insoles make them very comfortable.
I'd also recommend:
Rockport
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Poor SupportGreat Support
I've had a lot of trouble finding a comfortable shoe. I gave up trying to find a woman's shoe because they aren't wide enough. When I first started wearing this shoe my knee hurt so I didn't wear it all day. I'm glad I gave this shoe a chance because it is very comfortable and I can walk around for much longer than I used to. Also, my ankles swell quite often but these shoes are great and don't dig into my skin. I love the suede tongue because it is soft and doesn't irritate the skin on the front of my ankle like most of the other shoes I've tried. I liked this shoe so much I bought an extra pair afraid they would sell out and not stock them again. Please keep selling these shoes and don't change them! The only complaint I have is that I wish they came in other colors in the suede. If your ankles tend to swell and you have trouble standing / walking for long periods of time I would recommend this shoe!
I'd also recommend:
This is the only brand and style of shoe I can wear and be comfortable.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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Poor SupportGreat Support
This is my second pair of these shoes - after my new puppy got a hold of the first ones - which had seemed to have lasted for years. It’s a great shoe for walking with very comfortable heel cushioning. Thanks to New Balance's extra width options I can get shoes so my toes don't have to feel stuffed together and have room to move.
Mark T, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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Very comfortable for a slightly heavier than normal shoe.
The shoe does stabilize and align feet while walking.
Roger, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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This is my fifth pair of these great shoes. I'm a custodian walking on concrete floors eight hours a day. A lifesaver!
And Zappos shipping arrived overnight - 2nd time for this!
I'd also recommend:
Soffe Nylon Running Shorts
Mac M, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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When I received these, I liked them so much I ordered a second pair. Delivery was swift and returns painless. Why would I shop anywhere else?!
William D, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
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New Balance shoes are great for people with wider than normal feet keeping in mind that foot will expand after long day of walking/hiking.
Richard S, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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Very comfortable shoe. I wear them for work and they are as comfortable at the end of the day as in the morning.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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These are very supportive shoes and long lasting also. Well worth the price.
I'd also recommend:
Rockport dress shoes
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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First of all thanks to Zappos fulfillment department for getting these out so quickly and thanks for their tremendous customer support. On to the shoes and these are without a doubt the most comfortable walking shoes I have ever owned. Highly recommended. Would purchase again if this style is still available when I need to get another pair like this.
Anthony C, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
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Poor SupportGreat Support
The shoe required no breaking in and I can easily wear it to work. I am 60 and on my feat more than I like at times and my feet tire easily. They have been perfect.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Superb shoe! Built on SL-2 last, it's meant for people like me with narrow heels and wide toes. Has a very wide box. Most other wide shoes have wide heels that slip when you walk. I'm heavy and started a walking regimen a year ago. I also pronate and am hard on outer edges of sole heel. After a year of use (mile +/day) these are still comfortable and have minimal heel wear. If you can fit most store-bought sneakers, you may not like these, but if you need a wide box/narrow heel, these are perfect.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The MW927 are very comfortable right out of the box and a proper size fit. I have a tough time getting a proper fit but the New Balance shoes always fit the best. Great for walking or an everyday shoe. This is my 3rd pair from Zappos and haven't been disappointed yet. It's very quick shipping in the Zappos manner. I'll be back again for my next pair.
Sam S, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
While not a stylish shoe, this has been the most comfortable walking shoe I\'ve owned. The shoe fits well. I have two pair in different colors and would buy them again.
Richard D, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
The shoes are perfect and arrived less than 12 hours after they were ordered. I really appreciate the free shipping and the expedited delivery upgrade was a nice surprise.
Anonymous, Zappos Customer,
1 found this review helpful.