Customer Reviews KEEN Naples
Write A ReviewRating Summmary:
419
419 total reviewsReview Breakdown:
75%5Rated 5 stars out of 5
17%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
1%2Rated 2 stars out of 5
2%1Rated 1 star out of 5
Customer Fit Survey:
89%"Felt true to size"
78%"Felt true to width"
60%"Moderate arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
I live in NYC and I do a lot of walking. I really dig these shoes...They are walking sandals that look nice too. I bought the wine colored sandals…and while they are not super dressy, they are good for a date or an outing.
I'd also recommend:
Anything Keen.
Alex, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
This is my second pair of Naples, and I love them. Keens are my favorite shoes, but living in Florida it's nice to have open toes and still have Keen comfort. These are incredibly comfortable, and they work with dress pants, jeans, crops or shorts.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I love my keens!
I love Zappos- got my shoes quickly and they are great. I wear size 5.5 shoes and the Keen 5.5 in this shoe fits well. They are super comfy, with no break-in time, and are cute enough to wear with shorts, casual dresses and skirts. I plan to wear these on my upcoming trip to San Diego where we will be doing a lot of walking and some light hiking.
I'd also recommend:
Borns, Keens
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
These are the most comfortable sandals I have every worn. I wanted them to walk in (I walk 2 miles a day) and wanted them to replace closed toe shoes. They are fantastic and have a lot of support. They are very true to size.
Susan C, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Excellent fit, comfortable, stylish...great for ladies w/wider feet...took a half size smaller & it worked perfectly. Way to go Zappos! Keep up the excellent work - ordered one morning, they were here the next afternoon! What more could you ask for??!!!
I'd also recommend:
New Balance
Judy G, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Function + Style -
I coveted these sandals when I saw my neighbor wearing them recently. Finding them on Zappos.com was easy, and they had my size, 5.5, which is sometimes not easy to locate. I love these sandals. They are functional yet stylish, not so clunky looking as to be orthopedic. I am taking them to Europe on vacation. Thinking about ordering another pair in red. Go for it. ago.
Linda I, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Great sandals -
This is a nice shoe for summer. I enjoy Keens because of their comfort. This shoe is comfortable, but has a more delicate look on the foot than some other styles. I did reorder a smaller size (a 7 instead of my regular Keen 7.5. I think that the sizing is true to Keen, the smaller size just looked better in this shoe.
I'd also recommend:
Birkenstock, Earth
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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A step in the right direction!
I have an extremely difficult time finding shoes that are comfortable so I was pleasantly surprised to still be standing without pain by mid afternoon. By late afternoon, however, the balls of my feet started to ache and I felt like I needed a more supportive, better fitting, front strap. These are very loose and I have a considerably wide foot, although not considered "wide". Tighten up the strap with some elastic to make it more adaptable for a custom fit.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
I recently discovered Keen sandals and I'm now a customer. The Naples is my third Keen pair of sandals I've purchased in the last two months. The first two were Venice sandals. The Naples is comfortable, rugged and casual. I'm glad I bought them, and I wished I discovered Keen footwear a long time ago.
I'd also recommend:
Dansko, Keds, Naturalizer, Nike.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Great casual sandal -
Just bought these as a "maybe" and it turned out they were the only pair of shoes I kept from the order. Cute and comfortable. Go with everything.
Sandy, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
A great open-toed Keen -
I am a huge Keen fan-spent 5 days in NY recently with just two pairs of Keens for all my walking. But living in SW Florida, I also love open toed shoes when it's warm (duh). So I was delighted to see another Keen sandal with open toes. I was a little apprehensive about the footbed, because I really love the traditional footbed in the Carmel and some of the others, but this is as comfortable as any of its predecessors.
I'd also recommend:
anything Keen
Kris, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Beautiful Sandal!
I love these sandals! I love Keens anyways but these sandals don't look like Keens, no big toe, pretty Summer Sandals. I bought them in black and Bison, what I love about them is they are casual yet dressy. So you could wear them with a nice dress or shorts. They feel very comfortable first try on, I'm just waiting for Summer to wear them all day!
I'd also recommend:
Keens..
Tanya, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Another comfortable Keen -
This is the third pair of Keen's I have purchased and worn and, for myself, walking all day in either of them is a treat!!!
A friend who ordered the first time from Zappos was so impressed with the service that she ordered two more pair of shoes, she could not believe the order was received so quickly.
Ann, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
I've recently purchased 19 pairs of sandals from Zappos, and returned or will return most of them. I m including this intro in all my reviews. First of all, thanks Zappos for your free shipping and free returns that allow me to have the equivalent of a personal shoe store. Second, I ve discovered that my feet have become very sensitive, and I can t tolerate anything except shoes that are perfectly comfortable from almost the moment I first put them on. My left foot seems to be more sensitive than the right foot, especially to any lumps in the footbed. Third, and related to #2, even though I think thong sandals look great, I just can t handle the thong unless it s extremely soft. I consistently take a size 10M, my feet are what you d call medium volume, and I have low arches. Keen Naples - This is a nice sandal but as with the Keen City of Palms the straps over the toes were very loose on me. I liked the style, although to me it seems like the somewhat dressy upper doesn't quite go with the lugged sole. My usual 10M fit perfectly in terms of length and width. I returned them because of the loose, non-adjustable straps.
I'd also recommend:
Teva, Merrell, Clarks, Taos
Carol, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
My feet are wide, have a bunion and a high instep. Finding shoes that are not sneakers to travel in, feel comfortable and have support has been extremely challenging. These are a little clunky looking and even though the width is medium - they have a nice wide base. I couldn't keep them because the straps on the forefront of my foot were just a little too tight. But I have a very wide foot. Very supportive and good quality.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I really wanted the Keen Naples; I have heard many positive comments on their footwear. I ordered the Naples in what was supposed to be brown ("bison") to go with a Fossil handbag I also ordered. The sandals were more of medium beige than a brown, and a half size too small. I talked to a customer service rep who was wonderful, considering it was late last night, and I exchanged them for a pair of Clark Rises in brown. I was expecting them on Monday, but lo and behold, the UPS truck beeped at my front gate this afternoon to deliver the replacements. Oh my gosh! The rep was right; the elves in the warehouse really do work hard. Thank you, Zappos. You are my number one choice for everything now!
I'd also recommend:
Clarks, New Balance, Birkenstock
The G, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I wanted to love these, but they're much more rugged-looking in person than I thought they'd be from the pictures. Definitely not the dressy-casual sandal I wanted for walking around on vacation.
They're very comfortable and supportive, so much so that I almost decided to keep them even though I didn't like the look, but the straps near the toe were too tight for my slightly-wide-ish feet, even with the elastic allowing some extra room.
I'd also recommend:
Merrell, Teva, Chaco
Misty S, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I was surprised when the Bison color arrived and it is tan, not brown. Two computers showed a brown color. Nice sandal, but not as soft as the athletic Keen sandals.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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I am practically sobbing that this shoe did not work for me. It was everything I wanted -- leather, stylish and feminine, rugged and durable, attractive with skirts but good for hiking, waterproof, buckle instead of velcro (I'm not a toddler, thank you). One sandal to rule them all! The straps are very stiff, but that might have lessened with wear. But it was the horribly hard foodbed that makes me have to return them. I suffer from pain in my heels (bone spurs), and need much more cushion -- these are not only not cushiony, but are actually hard. For anyone with normal feet and no need for padding, I still think these are excellent shoes. Keen, please do this kind of sandal next year, with better padding!
Lisa C, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes are sturdy and nice looking in a slightly rugged way. I like them and wear them frequently. The footbed is not as comfortable and supportive as I'd hoped.
Marilyn S, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The sole felt hard and slightly stiff. It is too athletic looking and not dressed up easily which, for me, loses versatility. It is a great fit and style otherwise.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This seems like a comfortable, supportive and stylish shoe but the inner edge of the strap attachment just rubs me the wrong way. Sad about that! But I'll keep trying. These would have been great for walking to work.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I want to keep these sandals as they are cute but not clunky like the typical Keen sandal. But the strap is too short and uncomfortable. If the strap were improved and arch support increased, these would be perfect.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted so badly for these to fit and be comfortable. I love Keen and have always found them to be the most comfortable shoe and a great value for the price. While these sandals have a great footbed, and the straps across the toes are soft and fit in just the right places, the strap across the ankle is very uncomfortable on my foot. It almost seems as if it were placed too high. It rubbed on my ankle immediately and after walking around the house for a few minutes and adjusting the buckle several times I got no relief. I have learned from experience that if they don't feel good out of the box, send them back! I ordered the color Bison which in my Sarasota sandals is a dark earthy taupe. In the Naples it is much lighter. Other than the strap, the fit was great.
I'd also recommend:
Keens, Cole Haan, Gentle Soles
Suzie, Zappos Customer,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I really like this sandal. I gave it only 4 stars because the strap is too short and tight as I have high arches/high instep and there isn't room to add extra buckle holes. I also wish Keen would use a little more aggressive arch support to like they used to. This sandal would be perfect for me with a longer strap and a tad more arch support.
I'd also recommend:
chaco
Anonymous, Zappos Customer,
1 found this review helpful.