Customer Reviews Crocs Santa Cruz
Write A ReviewRating Summmary:
4223
4,223 total reviewsReview Breakdown:
75%5Rated 5 stars out of 5
11%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
82%"Felt true to size"
91%"Felt true to width"
63%"Moderate arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Flimmsy and farty
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I purchased the Men's SantaCruz2 Lux loafer for my boyfriend.
He wears size 13 so had him try on a 13 at Acadmy Sports he couldn't fit into a 13 so we looked for a 14 could not find a 14. I looked on line and found a 14. He still could not fit his foot into the 14. It was not the length but the top of the loafer was not tall enough so that his foot could fit comfortably in them with out feeling like his circulation was cut off.
He said maybe a 15. I said no it is not the length but the height. Need to return. It was easy to find and order what I wanted so I hope returning will bee just as easy. I was sent a return shipping label and instructions on how to return them.
Yes I would order from crocks.com again and I have. It is just his foot is long and thick.
Kandys,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I purchased the Men's SantaCruz2 Lux loafer for my boyfriend.
He wears size 13 so had him try on a 13 at Acadmy Sports he couldn't fit into a 13 so we looked for a 14 could not find a 14. I looked on line and found a 14. He still could not fit his foot into the 14. It was not the length but the top of the loafer was not tall enough so that his foot could fit comfortably in them with out feeling like his circulation was cut off.
He said maybe a 15. I said no it is not the length but the height. Need to return. It was easy to find and order what I wanted so I hope returning will bee just as easy. I was sent a return shipping label and instructions on how to return them.
Yes I would order from crocks.com again and I have. It is just his foot is long and thick.
Kandys,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Runs narrow and tight. Have to wear with back down.
Stephen,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I wish to send this pair back, as the shoes are too large. I have asked for a return label to send, but nothing has been provided to date. My complaint is that the sizing instructions were incorrect, I use ASICS at size 10.5, but the size 11 recommendation from your website was not correct. Should I try the size 10?
Jary,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
This shoe runs narrow. If your foot runs even a little wide, do not buy these shoes
Tracey,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
ese shoes are really comfortable, without a doubt. I'm not really sold on how they look. The leather is already getting kind of wrinkled on the top of the foot and I've only worn them a couple times. They are also really warm which is expected since they're leather, but not ideal during the hot summer months
Jeremy,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Product is good. I ordered this product and two pair of flip flops. But...customer service no longer exists for this brand. Too bad!
LM,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Shoes are good. Slightly wider that expected but good. However customer service is really poor. I ordered and expected delivered in time for a trip. I called and emailed customer service many times with no response. Could not get ahold of anyone. When I did get a auto email back it provided no help and was too late for my trip. Overall expected much more from a brand like Crocs.
Larry,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Bought the Cruz 2 Luxe in hopes that the toes would not wear out as quickly as the regular Santa Cruz, but these are difficult to put on and take off and feel too tight when being worn. I ordered and received the same size as my previous two pairs of the Santa Cruz. Not a good investment for me.
Steve,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
returned these. Did not like the shoe. It was a little to stiff in material.
Wendy,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
sizing a little small
Robert,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Very comfortable. However the back of the shoe constantly rubs against my back heel. I did go a size up. I hope the shoe wears out overtime and not my heel.
Jimmy,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I really like this pair of crocs.
Patrick,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I wore the shoes out on the street one time in my town and found both pair were a full size too large, even though I knew the size before purchasing. Can I take them back to the store and exchange them for something that fits better?
David,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
The fit is narrow and much tighter than Crocs. So I must return. Sorry but I liked the color.
Croc W,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Not too happy, as these do not quite fit.
They are a bit too tight, and going to next size up is way too big.
I have a 1 year old SantaCruz, of same #12 size, and when i compare to the new #12 size, the older shoes are slightly bigger (slightly wider sole, slightly longer shoe, and the overarch is slightly looser). Don't know what happened but you must have changed the forms on which you build these. Unfortunately going to the next size with is #13 is just way too big.
Rafael,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Size runs small. I had to give these away.
Jerri,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I own several pairs and types of Crocs and find them all extremely comfortable. I normally wear a size 10-1/2 in shoes and boots, and find the Crocs size 11 a nice loose fit in all the other styles. These size 11 are more like a size 10. I tried wearing around the house thinking the canvas type material might stretch some. They are just too uncomfortable and probably should have gotten size 12.I will be returning ......
Mike,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
So my husband LOVES the style and says they are extremely comfortable... but within ONE WEEK of wear, the insoles are peeling out and crumbling apart. And yes, he wears socks with them. Very irritating. I'm glad I got these half off, bc they are overpriced to fall apart so quickly! He will enjoy wearing them until the insole is gone and they aren't comfortable, but I expect to have to replace them within a few months. Will def go to another brand when I do.
Jillian,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Appeared to be well made but sizing was an issue. The label said mens 10, but they fit like a size 9. Had to return them.
Kevin,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I bought these because they no longer make the stretch sole. There is a thicker bottom cushion that I found to be extremely hard to get my foot in. Once it was in, the top of the shoe kept rubbing up by my ankle. I wish there was more room for your foot to slide in easier, like there is on the stretch sole shoe. Please bring that style back!
Ashley,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
The quality of the shoe was good but the fit wasn't. The buyers guide rated it as relaxed fit and recommended the size smaller if you needed a half size. The sizing was small all the way around and didn't fit my foot. The shoe was a disappointment and I will be returning it.
James,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Not the same as the ones I was replacing, even though they look the same. Did not care for the way they fit and am returning
Tracey,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Did not fit. My foot was too wide. I returned them
Jedidiah,
0 found this review helpful.