Customer Reviews Crocs Santa Cruz

Not true to size, i gave them to my father hopefully he enjoys them,

Purchased on 5/27/19, arrived on 6/4/19....bent heel. Contacted customer service,no response as of 6/12/19.

Way too narrow, had to return them.

I have had a 5-6 pairs of these over the last 5-6 years and they were my favorite shoes. Barefeet, socks, it didn't matter, these were so comfortable and hands down my favorite shoes. Always size 15. The last pair I ordered is tight and constricting so I am not sure if they have changed something with them but they are not the same comfy shoes I was used to. Trying on my older pairs again I verified it. After a few hours this pair is too constricting. I will try another pair again down the road and hope it was just the one pair that is the issue. The material also seems to be stiffer and not as soft as my older pairs and rubbed my feet raw without socks which never happened before. These used to be perfect right out of the box. Two of my older pairs were stashed in the back of cars so I always had a back up pair of shoes on hand or just a pair of shoes if I was off somewhere in flip flops so I know I am comparing pairs with similar amounts of wear between them and not something that has been worn months vs something that has been worn only a few days or weeks. Please keep your product consistent Crocs. I noticed similar issues with your original Crocs a few years back and am afraid to get another pair of those as I think the sizing changed from what it used to be.

I use to love Crocs but as I'm getting older me feet a swelling up and have to cut the elastic side to make them fit. If they would start making wide and extra wide so me feet can fit comfortable it would get more stars. Sorry to say won't be buying anymore after about 10 year of buying them

Cut the top of my heal.

Too small to wear

Was instructed by Crocs to go for the next size down if you're in a half size range. I did, they were tight, but I assumed they would stretch per Crocs' instruction. Now I've worn them outside and can't return them, and I'm stuck with shoes that are too small.

I got the same size last year and these are too big. I gave them away.

Not for me, tho it is well made. Definately not like the original version of the Santa Cruz - this version is much stiffer and narrower, and doesn't seem to be as soft in the sole. I suppose it will work for some as it is nicely finished, just not for me.

It said to size down for 10.5. I did and they are too short . I don't want to pay for s/h tho to exchange them

I found these shoes very much not true to size. I was just barely able to get them on and my foot was crushed. Been a solid size 15 since 1990. Standard style Croc clogs at 15 fit great.

The size 15 was too short on right side. This . is my third pair of Crocs. The first one tore open, I still use the second that are comfortable. I want to try again with the leather kind but I am not sure they will fit.

I have owned no less than 8 pairs of these shoes in the last 8 years. I buy them because they are the most comfortable shoes that I've ever owned. Imagine my disappointment to discover that you have changed the design, albeit slightly, and raised the back of the shoe so that it goes past the back of my ankle and digs into my lower leg when I walk. So VERY disappointing. Why can't you people just stick with the design that people, your customers, desire? Very disappointed, one time loyal, customer.

I never got to wear them... The write up said that if you wore a 1/2 size to get the size smaller. Well, that didn't appear to be true. I wear a 10-1/2 so I ordered a size 10. I could hardly get my toes in the shoe. I was looking forward to wearing them but couldn't - Very disappointed. I had to pay to send them back and did not order a larger size.

Sizing is so inconsistent!

These shoes arrived VERY scuffed up. They've started to detach from the sole after less than a week's wear. Comfortable but very disappointed with these.

had to return it.

I bought the same size Crocs I've been wearing for years and they are not wide enough.

The material at the back of the shoe is a little too high which causes the "stiff" material to rub against your skin above the heal causing blisters. Additionally, the stretch material that allows for your foot to insert into the shoe doesn't stretch enough and causes difficulty getting the shoe on or off as well as bunching up the shoe material causing a crease across the top of the shoe below the tongue. I own many pairs of crocs and this is the only pair I would never purchase again. I would select another shoe before purchasing this one.

Didn't last much longer than a few months.

I ordered these for my husband in his normal size, when they arrived they were so narrow he couldn't get his foot all the way in them to try them on for length/fit, so I had to return them. They looked nice though and I think they would be comfortable if they fit your foot.

A new sole design has removed the softness and cushioning effect. I have a bad heel problem and these were about the only comfortable shoes I could wear. The search is on for a replacement or I'll be walking in pain from now on.

I am very sad I have to return these. My husband has always worn the leather Santa Cruz loafers to work and loves them. I purchased these because I thought they were the same as the original with added cushion to the sole. These are advertised as leather, but they are not leather. They are actually extremely similar to suede, which my husband said will crease after the first wear and look just like his two year old leather Santa Cruz loafers (but within days). He will not wear them, so I have to return them. Sadly those were the only crocs he liked, and because of the change in materials we will no longer be crocs customers.

need wide sizes