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Customer Reviews SOREL Caribou™

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Rating Summmary:

1,685 total reviews
SOREL Caribou™

Review Breakdown:

69%5Rated 5 stars out of 5

15%4Rated 4 stars out of 5

5%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

6%1Rated 1 star out of 5

Customer Fit Survey:

59%"Felt true to size"

81%"Felt true to width"

68%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at Sorel
Returns cost money and shipping (even expedited) takes forever. Buy from somewhere else! PS. They sure don't make them the way they used to...
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
Used less then 5 times, rubber upper became unglued from base and split down to the toe. Very disappointing at this price point, I have another pair of everyday boots that have zero issues. Bought these to shovel the driveway or go sledding on the handful of times we get snow each year. Being they are over a year old no warranty.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
A few years ago I decided it was time to retire my Sorel's I had since I was 10-12 or 25ish years. Bought these. Use only to walk from house or work to the car and back. Occasionally for walks. Nothing as crazy as when I was young and played in the snow for hours on end. After 1 season, maybe less, the sole started to wear through on the inside so it is just the empty squares (I bought some liners in so I couldn't feel pattern of the soles and make it it so I could continue using). Beginning of this winter season (start of 4th winter of wearing these) found a crack in the top of the foot area so if the liner gets wet when snow touches the boot. Bought flex seal so I can continue wearing them the rest of this winter. The quality of Sorel seems to have gone down hill. Maybe sorels are now a fashion line instead of a real quality outdoor boot. Will be researching other brands. And I used to recommend Sorel's to anyone looking for a good quality winter boot
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Stop. Do not buy. Unless you like soggy feet, then go for it. Sorel used to stand for some decent quality. These boots leaked from day one. I assumed it was me letting snow in when I walked. But it wasn’t. I did some testing this winter and sure enough they were soggy when I put them on in the morning. I will never buy another pair of sorels. I appreciate Zappos for giving me a partial credit since I was past the return period.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
You may get some use out of the boots for a while, if you're lucky. Two of the leather loops that hold the shoestring's metal rings broke quickly after tightening the boot. I've read reviews by other victims of the new Caribou. Terrible sewing. By the time the boots break, it will probably be too late to return them. Zappos shouldn't be selling these (probably foreign-made) poorly-made boots. Very sad. Not like the old Sorels.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I live in Alaska, so I understand that conditions here are tough, but I have only had these one winter season (which is not over for us yet!) and the rubber has completely cracked and separated around the top part of the boot. So there is a gap several inches wide exposing the insulated boot on the inside, and ensures my boot fills with snow and my foot is not protected. My main use was on dog walks on flat, snowy trails. Same thing happening on other boot; cracks around toes but not fully separated yet. Overall, poor quality with no longevity.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
It did not keep my husbands feet as warm as advertised. Even with and extra liner in the sole. Very disappointed.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I really wanted to love these boots. At first they were great for everyday use. I tried hiking through the snow with them and it didn't take much time for the rubber to rip and the boot to become soaked. I had to stop wearing them out of fear of getting hypothermia.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
My first pair of Sorels lasted 20 years so of course I purchased another pair when it finally came time. The second pair lasted only 2 winter seasons! The rubber cracked on both boots (and not on the bridge of the foot or an obvious wear spot). Sorel would not warranty-stand behind their product.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I've had these boots for 4 years, very light use each year. They were never my main boot, only used in special circumstances during winter. Just a couple of times each year. In that time, the rubber has cracked where the toe bends. Sorel's solution to the problem is to just buy a new pair of boots..... I don't trust them anymore, way too many reviews of this same exact problem happening.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
It has been exactly 1 year and both of my boots have cracked on the upper rubber that covers your toes. I bought these boots to take to Colorado when I go snow boarding. Now I have to buy a new pair of boots before I go in January. I live in texas so it's not like they get much use.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I recently replaced my very old Sorels, and they were a great boot (light, warm and dry) for decades. Unfortunately the new Sorel Caribou boot I bought are not waterproof as advertised. Before the first use, I applied a waterproofing leather conditioner (recommended by the retailer), and although I've only used them three times, they leak at the seam. I was not in deep snow either, only 2-3 inches. Wet feet are not warm feet. Very disappointed and will try additional waterproofing or attempt to return the boots.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I also noticed this year one boot has cracks where the boot creases. The boots look brand new with moderate use but unfortunately one boot will leak now Poor quality rubber. Funny how the right boot is the only one that is cracked. I had a pair of different brand from 20 years ago they are still holding up after getting beat up. They have no tread left and that's all the wear someone could expect from a quality product.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
After 4 seasons of light-to-moderate use the rubber developed cracks where the toe box creases on each boot. I can see other micro-cracks forming in other areas of the rubber. I expect much better quality from Sorrel. My similarly designed LLBean boots lasted for over 20 years without cracking. I chose the Sorrel's this time due to the heavier, better gripping soles, but it wasn't worth it.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
disappointing quality! the rubber area on the TOP area of my toes simply cracked. Of course it's already out of warranty, but really should not happen after only 2 winters. the rest of the shoe is in great condition, so this really should not happen! this isn't even a seam or stitch - it is the top rubber that cracked open. I had other Sorels for so many years and was happy, too bad that quality for such a "rugged" shoe is oh so poor!
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
After about a year, worn about 18 times, the rubber section of the Caribou men's boots developed cracks in the area that bends when walking. The resultant hole is about 4" long. Several other reviews of your boots also cite this condition. (I received no incentive for this comment and am not interested in any sweepstakes or gift card.)
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I bought these boots and within the first winter the upper rubber split. I contacted Zappos, who directed me to Sorel, who told me too bad so sad. I thought they had a lifetime warranty, but I was told by customer service that once Columbia had purchased Sorel they no longer offered that on boots purchased after a certain date. I will never buy Sorels again.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at SorelIncentivized Review
I purchased these boots after much research online for a few days. They are suppose to be rated for -40 degrees. I went snowmobiling in 20 degrees in Ohio and my feet were the only thing on me frozen. I also just wore them around one day in and out of the car/house and my feet are cold! very disappointed.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The Sorel Caribou used to be a wonderful boot. They were well made, tough, and fairly comfortable, even for my wide feet. Unfortunately, Sorel was acquired by Columbia and the product manufacturing moved. In addition, the boot tread and shape were both modified. I do not like the current tread design, the boot runs narrow and the overall comfort is horrible. The current version of the boot is just a Caribou by name. Never will I purchase this product again.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
Bought this boot 3 years ago. I wear it to walk the dogs in the snow maybe 2 hours 3 or 4 times a week during winter months. This year the rubber is cracking and not reparable per the shoe repair shop. I thought the boots were great because they kept my feet warm and dry. They look like new with hardly any wear EXCEPT the cracks in the rubber! I am so disappointed.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I have had Sorel boots for years. My father-in-law, a retired cop gave me a pair of well worn originals with new liners that lasted me another 15 years in upstate New York. I liked them so much that 3 years ago I bought a pair of Black Caribou to use for dressier occasions. This year with the advent of winter I wore my boots only to discover a leaking boot. I got only two years of moderate use before I need to replace them. Today I checked the warranty and see I am out of luck. 1 year warranty I am like many people here. Disappointed by the drop in quality. I will not be buying Sorels again.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
Up until this past week I really enjoyed the look and feel of my Sorel boots. This was to be the 4th winter wearing them here in NJ, so usage has been light. Needless to say, they are not going to see winter #4 because the sole detached from the rubber upper on the left boot. So my otherwise near mint condition boots are useless. I had lived in Ottawa, ON in the late 90's and had a pair that I left for a friend living there when I moved back south... wouldn't you know it, he is still wears them to this day. Obviously I can't return 4 year old boots but they should last much more than 4 years. Is there any way to get these repaired? From what I see online they are good for the garbage. What a shame.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Sorel is not what it used to be -- simply look at other comments here and on Amazon! I bought my first pair of Caribous in winter 2011, and by the end of that first winter, the vulcanized rubber shell split a large gash on both boots simply from natural flexing. I was able to return these defective boots to the company for a new pair at the start of winter 2012. Unfortunately, the same thing happened again with the new replacement pair! These boots didn't make it through the whole winter before the shell cracked again, simply from wearing them! I was led to Sorel because a good friend has owned a pair of Caribous for 7-8 years but that was when they were made in Canada. I see that both of my unsatisfactory pairs were made in Indonesia, and I would suspect the rubber is not what it used to be.
I'd also recommend:
MUCK BOOTS!
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1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I have owned Sorel Caribou's for over 30 years. They are comfortable and warm. The problem is in the longevity. My first pair lasted 14 years. My second pair lasted 14 years. 4 years ago I bought my 3rd pair. Lasted 2 years before the rubber started splitting. I bought my 4th pair during the winter of 2012 (Thought I would give it one more shot). They are now starting to split in the rubber also. Two years after purchase. I give up. No more Sorel Caribou's for me. Quality of materials or quality control has failed me.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I have been wearing Sorels since 1982. The first 2 pairs lasted at least 15 years each. I didn't get 5 years out of my most recent Chinese Caribous before the rubber cracked. I just ordered a pair of Idaho made Hoffmans. USA!
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1 found this review helpful.

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