Customer Reviews Birkenstock Boston Soft Footbed - Suede (Unisex)

The shoes looked worn and blue suede matted and scuffed

I just could not get past the ugly finish of these shoes! I was looking for something other than suede in a Birkenstock, but this one is not it! They look like rubber, so shiny. I am returning.

Birkenstock is the worst shoe I’ve ever worn. The footbed is beyond uncomfortable and my feet hurt terrible. The support is horrible, and the clogs feel larger than the actual size. Their C.S. is beyond worthless.

arrived with a broken strap...will resend back to zappos today. Need to reorder

I was very disappointed in Birkenstock with this purchase. I have been a fan and Birkenstock supporter/consumer for years. I have to say that the quality of this shoe has turned me off. The workmanship is lacking greatly; you can see major gaps in the seams, the glue that was used was inconsistent, and in one place in had dripped on the shoe's footbed. For an expensive pair of shoes, it does not live up to its name/brand.

Fit poorly

For the average foot this shoe is probably great; my wife loves her Birkenstock’s. I, however, have very wide feet so the “medium” fit is too narrow and the shoe got even narrower at the heel; I also have almost no arch so the arch support was not comfortable. I had great hopes but it’s just not right for me.

I will be sending them back. I would like to see Birkenstock make the Boston with the soft sole in women's sizes. The unisex sizing does not work for me. Sending them back

I bought these Birkenstocks twice and had to return them both times because the suede is "damaged". There were areas on the top of the shoe where the suede was a different color than the rest of the shoe. It is because of the suede though, not the dye used to make the suede black. I have owned these specific Birkenstocks in the past and I love them but something has happened with Birkenstock's manufacturing because there is a problem with the suede they are using.

I am SO sad to be returning these shoes after 2 attempts at a great fit. I usually wear a 37, but that was slipping around on my foot, so I ordered the 36. My heel came to the very back of the shoe which I wouldn't have minded, but with each step my heel "popped" out of the shoe. Apparently my only option is to wear the larger size with socks which it not the look I was going for. I am sooooo bummed!!!

The quality in comparison to what I expected was awful. I returned them. I’m Not exaggerating when I say they are really cheap feeling/looking. I had a suede pair of Birkenstocks years ago.

I just received my 1st pair of Birkenstock’s at age 56. I’m extremely disappointed. The picture of the oiled Boston appears to have very soft leather, to the point of laying down on itself. The pair I received has material so stiff I’m not even sure it’s real leather! It cuts into the top of my foot so sharp I couldn’t wear them more than 3 minutes. I was told before buying there was a break in period but there is NO WAY I could stand the sharp as knife pain from these shoes. I was really hoping these worked out for me because I have a leg length discrepancy & need a good pair of shoes for summer. Guess I’ll keep trying cause these will be going back! Thank goodness for Zappo’s easy return policy.

The sides of the shoe in suede collapsing during wearing, very soft suede which was not supported in its original box

I opened the bos to find shoes trashed....arrived with no stuffing in shoes or protection, the suede is damaged, curled, and misshapen, I could not even try on the shoes as the edges are turned inside out. The Soles of the shoes appear new, I wonder if they were stored incorrectly in a warehouse and then shipped without proper packing. I have several pairs of Birkenstock, and have never had this problem before. Initially I called Zappos and they arranged for an exchange, however I am very disappointed so I ultimately cancelled exchange for a refund. This is very sad as I really wanted to have the Boston for inside shoes, but I will now have to come up with something else!

You can see it was worn. Scuffed in the front. Had high expectations.

Just too ugly. Had to return.

They looked used and worn ! With a stain on the right shoe. I can’t believe these were sent to me!! Compared to the wide buckle sandal they were huge in my size! So disappointed in shoe and inspectors!

Sadly these stretched out so much i can’t wear them. They’re too loose now . For $140 was hoping for a shoe of longevity. Disappointed.

I know Birkenstocks would be wide, but still hoped that the strap and buckle would allow them to work for me if I wore thick socks. No such luck, they were still much too wide and generally felt huge. Also, my feet rolled inwards badly with no support compared to most other "moderate support" shoes I've tried.

Theses had to be returned. They run much narrower than the suede ones I've had in the past.

I don't know why people love these things. I've wanted a pair for years, and I finally get them and they are terrible. They are supposed to be "soft footbed". Well, there was nothing soft about it. It felt like concrete covered in suede that was all pilled up. The shoes looked like they had already been worn, didn't come in a Birkenstock box (just a plain shoebox) and there were some Birkenstock tags thrown into the box that probably used to be attached to the shoe. For this much money, I would have expected the shoes to be unworn and packaged a bit nicer. Well, if they'd felt good, the box and all of the other stuff probably wouldn't have bothered me. They were the right size lengthwise, but the arch of the left shoe felt like it was cutting my foot to the bone. I have a normal wide foot, not an extra wide foot, and all the reviews rave about how these things are so wide. Well, don't you believe it. They are wide, but the arch sticks up so high and hard it takes away from the width. I bought them because I have some back issues, and these made my back hurt instantly when I tried to take a few steps around my carpeted home. No way will I ever buy this brand again. I know they have lots of fans, but I'm not going to break my back just to break in a pair of shoes that take (what I'm told) is a very long time to break in. Too much money for the amount of pain, trouble and the suede also felt super hot and too nubby, not smooth in any way.

The left shoe has a rough suede texture and the right shoe has a smooth suede texture. That is a noticeable difference.

This was my first pair of Birkenstock's and I was so excited because of all the hype. For the price I thought I would be walking on clouds but no. I am very disappointed, they are hard and uncomfortable. I began to feel heel spurs and wore them more to see if I can get used to them so I can't return them. So sad and they were so expensive!