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Customer Reviews Birkenstock Boston Soft Footbed - Suede (Unisex)

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Rating Summmary:

1,925 total reviews
Birkenstock Boston Soft Footbed - Suede (Unisex)

Review Breakdown:

74%5Rated 5 stars out of 5

10%4Rated 4 stars out of 5

6%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

79%"Felt true to size"

86%"Felt true to width"

57%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
They’ve been worn before. Dirt on the bottom and the color is off. Will be returning. What a bummer.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am pretty sure I received defective shoes and there is almost an inch of extra room on the outside of each shoe almost like a bunion. I even picked “narrow width” so safe because they are cute but I can’t keep them on my feet at all and now there sold out again
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The button securing the leather strap broke on the first day of light wear.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
The fit and size were correct. Too bad the wrong product was sent. The taupe suede is the most sought-after color right now, and I can't help but wonder if they are sending out an incorrect (yet somewhat similar) color, in hopes that the customer doesn't notice. I know the difference, and am now annoyed that I have to take time out of my day to return these. First order, and likely my last!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
One of the shoes' rivets fell off the first time I slid my foot in to try it on, so obviously I had to send them back the next day. They were also too small and narrow, although I wear a 39 in the Arizona and waterproof Birk's. I am always a medium width but I read the reviews advising that a narrow in the Boston style fits like a medium width, which is just untrue. Hoping to be able to reorder an undamaged pair that fits well, but medium width is sold out.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Was hopeful, I know you are supposed to "break them in" but they caused too much knee and hip pain.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
This style has the comfortable foot bed I'm used to, it's my size but feels larger than what I wear in Birkenstock shoes. Also, putting the shoes on is not easy. Guess I'm too accustomed to my Arizona sandals!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The fit was not acceptable. They were so wide! I really could not walk in them.The style was good but, the width was wrong. The arch support was useless because of the clog's excessive width. I normally wear a women's 7.5 wide shoe and /or sandal so, I thought these would be ok but, they weren't.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
my boston clogs arrived in 2 different sizes, not what i ordered so it goes back
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
I loved these shoes and wore them to work since I got them in Early November I am a nurse and walk a fair amount but to only have the for 6 or 7 months the tread is almost completely worn off I keep slipping in them now and I fear the day I will break my neck. The leather upper lasted fine and they are comfy but I need a cobbler stat
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Flap moves around too much.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Fit was ok but shoes had clearly been worn. They were scuffed and dirty!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Returning real quick - they arrived stained and stinky. Not my typical experience with Zappos but thankfully they make returns easy enough.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
Overall too large for the size. Very uncomfortable. Caused foot pain so I avoided wearing them. My first bad experience with Birkenstock. They have always fit well and been comfortable before.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs NarrowRuns Wide
Poor SupportGreat Support
size fits exact if you wear 10.5 you need a 43 ( I am not sure these are not knock offs. My wife has owned many pairs and never have they been some type of suade (not leather) its cracking and coming off after 3 days. Leather does not crack and fall off ( there is no oiled to this ) its the material that would come on your couch....
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The Birkenstock snap came off before I had a chance to even wear these shoes. I have owned so many Birks and never had any problem. Big disappointment.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
I returned these. The leather was very hard and stiff. The edges of the leather felt “sharp”. (I don’t know how else to describe it). I felt it would be a long break in period.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
Shoes were damaged! Suede had a gash in it and looked like it was cut. I was on hold for over 30 minutes trying to get an exchange and then got an email saying my payment was declined on the exchange which makes NO sense!!! It was supposed to be an exchange and I shouldn't have been charged for the exchange. i"ve been on hold for another 30 minutes trying to get this sorted out. Never order from Zappos again!!! I just order these shoes from Famous Footwear while i"m on hold with Zappos!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
My shoes arrived today and they looked like they have been worn. They are also two different shades of blue. Very disappointed. Returning them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
wanted to love these shoes. was looking to be able to wear them with or without socks but they only fit with thick socks. had buckle all the way over and my foot still slipped out while walking in them. got my normal size in these.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So stiff they hurt my feet!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased the same size as my old birks. These were huge and wide. Seemed 2 sizes to big.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These didn’t fit at all. I ordered a size 12-12.5. I have a pair of sandals in this size that fit well though. Maybe I need a size bigger. I’m returning them. W A C K
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I had to send them back because the suede was rubbed off a part of the top of each shoe. They were out of my size so I couldn’t get a pair that wasn’t damaged. Who would send a pair of shoes out like that?
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
At first blush, these fit and seemed okay. But the footbed has absolutely no give to it (especially the hard recessed heel where most quality footwear provides cushioning. As a result, they brought on plantar pain for me the more I wore them. As soon as I stopped wearing them, the pain started fading. First and last pair of birkenstocks for me. Painful + Ugly = No Redeeming Value.
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0 found this review helpful.

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