Customer Reviews Naot Kayla

Was really looking forward to a new sandal and one from a new brand that I was not familiar with. I didn't even have to take the sandal out of the box to know that it was going to run at least a size too small. I was correct. I wear a 10.5 size in all other brands, but because of the reviews, I ordered up to an 11. Well, that was still too small in this sandal. I have a narrow to medium width foot, but this sandal was too narrow for me. In closing, I would also like to say that compared to Birkenstock and Mephisto, the quality of leather of this sandal was not up to parr. I hate to say this, but altogether, this sandal looked cheap and certainly not indicative of the price. I will be going back to the brands that I know. Thank goodness that Zappos is superb about taking purchases back. Can't say enough good things about Zappos' service.

These are super narrow. don't even bother buying them unless you have narrow feet, seriously. I loved the feeling, they would have been comfortable if they were Normal width.

The Velcro on these sandals failed after wearing them twice, and they no longer stay on my feet. I have purchased many Naot shoes and sandals in the past (including three pairs of Kaylas). I have found the quality of Naot sandals to be increasingly unsatisfactory. Zappos refused to accept the return of this defective product because the shoes had been worn, and the customer service representative even had a very unpleasant attitude! I am extremely disappointed in both Naot and in Zappos.

These are comfortable, attractive shoes - if only they had stayed that way! Within a month or two, and I do not wear them everyday, the straps became so loose that my feet are constantly sliding off of them. This often causes my feet to tip off the shoes, an accident waiting to happen. I have written to the manufacturer, but no response.

Naot changed the size of this sandal. Previously, I took an 8--now the 8 is too short. The 9 I ordered has front straps that are much too long--I've had to pad the shoe, but it's still not comfortable. Naot made a mistake changing the length/straps on Kayla...

I usually love Naot sandals, but these are different. The soles and support still feel good, but the straps are cheaply made, thin, without strength. After one week of wearing, my foot slacks forward over the toebed. The ankle and heel straps should provide the strongest support and they do not. Not even decent quality patent leather. I have returned all the Naot sandals that I purchased this year!

I have worn NOATS in the past, but now they seem to have a very narrow and shorter foot bed than my old ones. Very sad, found them very comfortable, but I wear a 10-1/2 and have gone to a 12 and still don't fit properly.

I am returning these shoes. Was disappointed as I have 4 pairs of Pamela which are perfect. Kayla foot base (39) is good but straps are unstructured and too loose.

These are comfortable walking shoes with nice support (and good for narrow feet) but be warned -- after just one brief wear they dyed my feet with large black stripes. I'm really disappointed! If you buy these shoes, make sure you buy a light color! Otherwise you'll have zebra feet by the end of the day.

I have bought this sandal twice before and this is the first time they hurt. Underneath the straps are very rough. The part that rubs against the foot. I have 2 blisters. I should have sent them back but by then I had worn them several times.

I love the shoe for comfort and style; however, I bought them July 16. It is now September 5 and they look at least 1 year old. Is it because I wore them every day, maybe, but I would think a shoe that cost this much should last longer. I am really disappointed. Is it too late to return, probably.

This shoe has a super comfortable footbed. However, after just a few weeks they stretched so much that they are way too loose and practically dangle off my foot. The footbed is the right size for me, the leather straps have just stretched with moderate use. And the same exact thing happened to two friends who also bought these shoes...not sure if I can continue to wear them and I'm upset because I bought them in 2 colors and they were expensive for a sandal. So I really can't recommend them.

I bought two pairs of this sandal. The coral colored sandal fit really well. I couldn't even get this one on! I'll be returning them for a different style.

Why is this shoe so narrow? Who has feet this narrow? It's inexplicable. I've never not had a medium width shoe fit; my feet are slender and not wide. My big toes were in constant contact with the raised edge of the shoe's sole; I had loss-of-sensation just from trying them on. I wish I could have worn these, or that Naot at least made wider widths available. (Note: The "Zappos Exclusive Color BISCUIT" is some kind of mottled shade that looks like someone spilled something nasty on them. They are not one uniform color as shown.)

Very frustrating -- velcro pops off when you least suspect it. Sprained my ankle -- don't buy! Prior to this I had a pair of Kaylas for two years and wore them out with no problems. Change in velcro vendors no doubt. Very disappointing and hurt like heck!

Usually Naot Kayla sandels are very comfortable, with good arch support, running a little on the narrow side which is perfect for my narrow foot, however I ordered this Red Pepper color and found that one of the right strapps on the forward part of the sandel was larger than normal. I returned them and re-ordered. Either I received the same pair back or that color Kayla is cut wrong,for with the second pair the same strap on the right shoe was larger than the other shoe. The left shoe was perfect.

This was the first pair of Naot shoes I did not like and think they are cheaply made. I should have returned them. Do not recommend them to anyone. Pick something else.

Way small. Had to order a full size larger. Also, got a blister from walking with them in NY.

These shoes are super comfortable, but after only 3 months of wear the velcro will not hold one of the shoes in place. I expect a pair of shoes this expensive would last several years, not a few months. Disappointed! Won\'t buy this brand again.