Customer Reviews Naot Kayla
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2084
2,084 total reviews
Review Breakdown:
62%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
70%"Felt true to size"
77%"Felt true to width"
57%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
Shoes stretch out immediately
After wearing in my house for just 2 days, the straps have really loosened to the point where I don’t feel safe in them because my foot rolls around.
Wish I had bought them at Nordstrom’s where I could return them.
Love other shoes in this brand, but sadly not these.
Rachel, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Another tale of a manufacturer racing to the bottom with quality. I have owned and loved these Naot Kayla sandals for years. This was my third pair. I did not even try them on. They were smaller and narrower than the pair I have now - yet labeled as the same exact style and size. ( 9 US / 40 EU - medium width) In addition to the size which was obviously not as advertised, the quality of the leather was very poor compared to the pair I have now. Would give zero stars if that was an option. Now I need to find a decent pair of sandals, these are going back immediately.
I'd also recommend:
I give up
Jane, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Wonderful style. Too narrow.
Returned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
POOR QUALITY CONTROL: To say "felt full size smaller" or "narrower" isn't fully accurate because the right shoe was a felt perfect, but the left shoe was too small (my feet are not two different widths). The was a visible discrepancy in the fit from the left side to the right. I slipped on the right side and it was a perfect fit. The length of the foot bed and the width felt great. Then I put on the left side and it was visibly snug. I was puzzled so I used a tape measure the straps and found the straps across the toes on the left shoe are are a full 1/2" shorter in length compared to the right sandal. How can that happen? That is a huge difference in length for a strap. This was really disappointing given the price point this brand. The metallic is so pretty and would have been the perfect vacation/walking shoe but also could be a little dressy because of the metallic finish. Unfortunately both pairs will be returned. So sad.
Viki, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
Hard bottom no cushion.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I have received two left shoes in two different colors. What more can I say
I have received two left shoes in two different colors. Guess the joke is on me.
Regina, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Fit was good, the color was not right for me.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I loved the shoes and have always found the Naot footbed to be very comfortable but they arrived damaged/scratched and so had to return them. Unfortunately no more were available in my size. Disappointed in lack of quality control!!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The shoes were a little shorter than other size 11 Naot sandals I have and the toes of one foot were almost over the front of the shoe. The style was clunky and not flattering. I have 4 pairs of the Madison sandal that I love - these weren't anywhere near as attractive on.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I've owned two pairs, brown and black. Both pairs started out great, but eventually the back strap stretches and no amount of velcro adjusting prevents it from being loose and annoying. Sadly, these will be given to a clothing closet and I won't purchase again.
I'd also recommend:
Toni Pons, Seibel, Sperry, Cariuma
KWP, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The ankle strap tabs don’t match up.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have this sandal in several different colors and love it. Although I usually wear a size (38) 7, I size down to a 37 (6) in this sandal which puts the arch in just the right spot and keeps me from sliding around in the sandal.
I'd also recommend:
Rockport, Munro
Eunice, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Returned them as they were a pink color, not red.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
This is the third pair of Naot Kayla sandals that I received that were defective - the strap that goes across your mid foot is so high - at least a quarter inch or more above top of foot & no way to adjust-I don’t know what happened to their quality control but so disappointed - have 2 previous pairs that fit fine.
Marybeth, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Since everyone tries on the right foot first it is always much too wide.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I am returning these shoes because they have insufficient arch support and are uncomfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The Fit of these shoes are Great! But the color is awful....I've tried to like them, but I just can't like them....Sorry.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are super cute but messed up my feet big time. I had to throw them out.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I've had Naot sandals for years, but disappointed in buying a new pair. Quality of material in straps has dropped (paper thin), making them more uncomfortable. Returned and purchased Olukai sandals and love these.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have a couple of Naot sandals already and was ready for a new pair but am sorry to say they are now too big. I always ordered and wore a size 35 but the base now seems to have grown longer and my feet haven't . Very disappointed.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I love the Naot sandal, but after 3 years it was time to buy a new pair. Although it fit well, I was very disappointed with the quality of the new Naot Kayla. Will be returning.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
When I opened box, I noticed the metallic color on the straps was horribly messed up and rubbed off in lots of spots. Very cheaply made obviously but disappointing because it was a super comfortable shoe. I would not recommend this shoe even though other people have told me how much they love this brand.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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The metallic finish was spotted in places. Like the shoe and am going to order another pair. Hopefully the finish will be OK
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This are the worst sandals I've ever owned! Naot's quality has gone down. Previously, I had a pair of Naots that I wore out...I loved them so much. In this case, I had to order two pairs of these to find one without a visible defect in the manufacturing of the sole. Then, after wearing for a couple of weeks, the straps of the sandals had stretched so much they were not wearable due to my foot slipping sideways in the shoe...so much the sandal would not hardly stay on. These have a single velcro closure and are not adjustable in the toe so there is no way to accomodate the stretching. Also, the velcro doesn't stay put so the strap loosens at the ankle with any wear. Avoid these! They look great, but they are a waste of time and money.
I'd also recommend:
Dansko, Dr. Martens.
Lorie, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The design of this shoe has been changed. The middle strap is much too loose. I have 5 other pairs of this model that were perfect but this is the second pair I have returned.
Anonymous, Zappos Customer,
0 found this review helpful.