Customer Reviews Naot Kayla
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2071
2,071 total reviews
Review Breakdown:
63%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
70%"Felt true to size"
77%"Felt true to width"
57%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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This is the third pair of Naot Kayla sandals that I received that were defective - the strap that goes across your mid foot is so high - at least a quarter inch or more above top of foot & no way to adjust-I don’t know what happened to their quality control but so disappointed - have 2 previous pairs that fit fine.
Marybeth, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Since everyone tries on the right foot first it is always much too wide.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I am returning these shoes because they have insufficient arch support and are uncomfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The Fit of these shoes are Great! But the color is awful....I've tried to like them, but I just can't like them....Sorry.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are super cute but messed up my feet big time. I had to throw them out.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I've had Naot sandals for years, but disappointed in buying a new pair. Quality of material in straps has dropped (paper thin), making them more uncomfortable. Returned and purchased Olukai sandals and love these.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have a couple of Naot sandals already and was ready for a new pair but am sorry to say they are now too big. I always ordered and wore a size 35 but the base now seems to have grown longer and my feet haven't . Very disappointed.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I love the Naot sandal, but after 3 years it was time to buy a new pair. Although it fit well, I was very disappointed with the quality of the new Naot Kayla. Will be returning.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
When I opened box, I noticed the metallic color on the straps was horribly messed up and rubbed off in lots of spots. Very cheaply made obviously but disappointing because it was a super comfortable shoe. I would not recommend this shoe even though other people have told me how much they love this brand.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The metallic finish was spotted in places. Like the shoe and am going to order another pair. Hopefully the finish will be OK
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This are the worst sandals I've ever owned! Naot's quality has gone down. Previously, I had a pair of Naots that I wore out...I loved them so much. In this case, I had to order two pairs of these to find one without a visible defect in the manufacturing of the sole. Then, after wearing for a couple of weeks, the straps of the sandals had stretched so much they were not wearable due to my foot slipping sideways in the shoe...so much the sandal would not hardly stay on. These have a single velcro closure and are not adjustable in the toe so there is no way to accomodate the stretching. Also, the velcro doesn't stay put so the strap loosens at the ankle with any wear. Avoid these! They look great, but they are a waste of time and money.
I'd also recommend:
Dansko, Dr. Martens.
Lorie, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The design of this shoe has been changed. The middle strap is much too loose. I have 5 other pairs of this model that were perfect but this is the second pair I have returned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Calling it quits with Naot. I purchased my fourth pair of Kayla sandals. I had to have the velcro on pair #3 replaced after wearing them only 3 or 4 times. The velcro no longer stayed attached, and the leather stretched enormously. Thinking that pair #3 may have been a lemon, I purchased pair #4. The velcro has again failed. I have lost faith in Naot quality.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The straps on the left shoe are far longer than the straps on the right shoe. They are not wearable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I usually wear an 11M and this shoe fit almost like 10 narrow. Yet a different Naot style in size 11 was too big. Isn't consistency supposed to be part of quality? I will have to return these.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These arrived in a blank box, rather than the usual NAOT box. There was some excess glue on one of the insteps which rubbed my foot. There also seemed to be some defect on both of the foot beds. I have had and worn out several pairs of Naot Kayla sandals. Were these a reject from somewhere?
Ellie S, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
Very, very narrow toe base. I have several pairs of Naots and have not had this happen before.
Mary, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have this shoe in black and love it, so ordered in Rumba leather. The Rumba color appears as a matte burgundy leather on the website. It is, however a very light bright orange patent leather! I actually wonder if I got the wrong color but don't see anything else like it. Very disappointing and misleading.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I was disappointed with this shoe, especially given all the positive reviews. I don't know if it is because I got a defective pair, but after only about 10 wears, the cork insole has completely broken down so it doesn't offer stable support for my feet (I pronate and the insole has worn down inwards making my feet turn in). I have never had this happen with other shoes, especially so quickly. I was willing to sacrifice some style for comfort, but now the shoes are unwearable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I am returning this with real regret. I hadn't worn them yet, but in the week since I bought them I'd worn two other pairs, in different colors. Both have stretched out so much, in about half a summer, that they're too big. I used to wear Naot Kayla for two summers before they needed to be replaced. Longing for the original quality.
Marsha J, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I am finding that this style of sandals are running much smaller than anticipated. I had to change the size 8 for a 9 and the 9 is still a bit tight. I wondered if they were manufactured the wrong way? I own another pair which is at least 5 years and never had that problem. I am now going to try the zise 10
Maritza, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Poor SupportGreat Support
Have worn NAOT sandals for over 10 years...disappointed this foot bed is not the same. Impossible for me to wear.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
So disappointed! I used to order this sandal every summer and I loved them! They used to be perfect. However-- Naot seemed to change the style or the type of fabrics used to make the shoe. The sole is now really stiff and uncomfortable and the straps are also really stiff and dig into my toes and skin. I now have blisters on the sides of my big toes after wearing them once. Really sad--as they are so pretty!
I'd also recommend:
Birkenstock; Kork ease; Reef; Steve Maaden
Yaara, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I find that Naot is very unreliable as to sizes. I always take an 11 with no problem. I tried Naot's Melissa, on in a shoe store in an 11, but it was too small. They had nothing larger. Zappos had this style, Kayla, in a larger size, so I ordered it. This, in the larger size is smaller than the Melissa was. No more Naot for me. Too much trouble. Sizes from the same brand of shoe should run the same in my opinion.
Barbara M, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I am so disappointed. I normally wear Size 41 in Naots. These shoes are extremely narrow and about a half size shorter. There is not much support the way straps are designed. I am also disappointed that the insoles are not removable.
I'd also recommend:
Joseph Siebel
Sharon, Zappos Customer,
0 found this review helpful.