Customer Reviews Naot Kayla

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Rating Summmary:

2,084 total reviews
Naot Kayla

Review Breakdown:

62%5Rated 5 stars out of 5

19%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

4%1Rated 1 star out of 5

Customer Fit Survey:

70%"Felt true to size"

77%"Felt true to width"

57%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I loved this shoe, even matched my nail polish. but it was way to narrow. I'm sorry they had to go back.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
The shoes seem great however, one of them was really stretched out like it had been worn. Had to order another pair. Hopefully it will be nicer.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
It really breaks my heart to return this shoe. I have 3 other pairs of the Naot Kayla and love them. They fit beautifully and were so comfortable from the first moment that I wore them. This pair that I am returning in the white leather is the second pair of white leather shoes that I have returned in the last six weeks. The first pair was bought elsewhere. Both pairs have the same issue, the middle strap (second strap above toe area) is so loose that it gaps. If I didn't have my other pairs, I would have thought that this was the way the shoe was designed. I tried to talk myself into keeping these shoes, but I put them on today and cannot stand the look of the bad fit. This is a quality control issue with Naot and I sincerely hope that it gets corrected , because I really love the comfort and style of the shoe. Very disappointed.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
So narrow, and shorter than expected for its size. They are cute and seem like they would be comfortable, just make sure you size up.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have several pair of Naot Kayla sandals sitting in my closet. I love the style, and the selection of colors. They are comfortable, but, as another reviewer wrote, the heel strap stretches out, and the sandals become useless after a short period of wearing them. I wish that Naot would use something to keep the ankle strap from stretching out so readily.
I'd also recommend:
Mephisto
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Had to return. It was supposedly a medium with but felt much too tight.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are cute, but are way too narrow and small. returned
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I love the style of these shoes. I also really liked this color, a shimmery bronze color. I had ordered a full size larger based on previous reviews. My usual size in other European brands is 41 so I ordered a 42, and the length was fine. However these just had to go back because they were much too narrow. I have average width feet, not usually needing a wide shoe, though I do prefer the more comfortable widths of brands like Dansko, Earth, and Born. I reordered this style in the wide and they were perfect, just disappointed that there were only 3 color choices, all rather neutral and boring. If Naot offered the wide in the larger color selection I would definitely add to my collection!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
After 3 months of occaisional wear the tread under the ball of my foot has worn much more than expeted. The velcro on the strap has not held up. Also the cork on the insole pitted and felt rough. I put an insert in which did help After wearing one pair of Birkenstocks for 10 years I guess I had high expectations. I would not recommend this sandal
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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I wanted to love these shoes. They looked so comfortable, but when I tried them on, the strap that goes over the front of my foot was so tight it was painful. I could hardly get my foot into them. Have never run into this problem before. Really weird. Back they go!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These sandals have been great for my plantar fasciitis, especially since I live in NYC and walk everywhere. However, I've only had the shoes for about a month and half and the straps have stretched out pretty far. It wouldn't be such a problem but they fasten with Velcro and it's getting harder and harder to make sure they stay securely fastened. Hopefully I can get them repaired in such a way that I can continue wearing them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Once again the black matte doesn't fit. I'm giving up on it. This was my third try this summer to get a matte black, and each time the fit is way off. I ordered this particular pair at the same time as two other colors in the same size. Both of the others fit, and the matte black has to be returned. Naot, you have a quality control problem at whatever factory is making the matte black!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
After years of wearing Naot Kayla every day and owning it in several colors, suddenly the fit is not reliable. I've had to return several - but not all - of the ones I've ordered, all in the same size. Fit seems to vary by color. What has happened to Naot quality control? The ones that fit are not lasting as long and look the same but offer less support than earlier versions in the same style and size.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
As a person with flat feet, I spent so long trying to find a cute pair of sandals with nice arch support for the summer and finally found these. One shoe fit my left foot well, while the footbed of the other kept poking into the sole of my right foot. I tried getting a size up in hopes it would be somewhat wider to accommodate my right foot, but it did not help at all. Unfortunately had to return both pairs. I really wish they made this shoe in a slightly wider size, it would be so much better!!! Really cute shoes though, they made my feet look nice.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
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Poor SupportGreat Support
I bought these after reading the reviews. First off, these shoes run small. I generally fit a medium but no in these. And the sole is not as comfortable as I thought from reading the review. I will not try this brand anymore.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
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These are really cute shoes, but the sizing is way off! I normally wear size 12 and that is usually very accurate. The 12 was too small, so I sent those back and got the 13. My toes were at the very end. I am going to have to send them back. I am very disappointed in these!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Leather is very stiff and straps are much tighter than same sandal in nubuck. My feet would be aching before I could ever break them in. They were very attractive but I had to return.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I do not know what is with Naot. I have a few pairs and own this Kayla in red (a few years old). The new one does not fit properly, is too big and the straps are stiff so they are going back. Sorry, Naot, but that was then and this is now.
I'd also recommend:
clarks, teva
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
I got this style in Biscuit Leather. The picture on the website makes them look like a lovely glossy leather, but in reality, the leather is just weird. I think Naot was going for a distressed look, but it ends up looking like you spilled bleach on your sandals and then left them in the sun -- and not in a good way.
I'd also recommend:
taos
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I have only worn these shoes a few times last summer and the bottoms got smooth and slick too fast. I have several Kayla's and they lasted years. Leather also stretching out faster.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I returned these. Although the style of these sandals is attractive, the fabrication is a problem. The strap that goes across the top of the foot, to attach with a Velcro strip, is cut and sewn in such a way that it must sit vertically rather than at the angle necessary to wrap the foot and still lie flat. It is possible that I received a faulty pair, but since both left and right were the same, I think it is an issue with the design. When I put the shoes on, the strap buckled and stuck out where it met the sole. The other thing I disliked about them was the fact that part of the Velcro strip remains visible when the strap is attached, and looks really ugly. I do not have especially large ankles or high instep. Oddly, given the problem with the ankle strap, the straps that cross the forefoot are rather loose, and rubbed when I walked.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I wanted to love the Naot Kayla, but alas it doesn't work for my average-width, low-volume feet. I like the sleek looking style very much and need something like the black reptile patent for work, but the foot bed is not wide enough for my forefoot. In Naot I usually wear a 41; in this style I also tried a 42. Both are going back today. The additional length in the 42 was okay (not too much), but it still wasn't wide enough to contain my whole foot on the foot bed with no overhang when standing. It's a nice enough shoe that I almost talked myself into keeping it, but I know that would have been a mistake. (Sigh.)
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Nice color, nothing special about the style. There is a stitching problem at the upper left on one of the straps. So sharp it would have cut my foot. Don't want to take a chance on another pair. Unfortunately, these are going back.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have one size 11 foot and the other 11 1/2, so I usually squeeze into open toe Naot's size 42 and have a couple pairs that I love and want to replace, this time with size 43. But this style in 43, very similar to what I have, is actually shorter than the 42 I have at home (& I mean the bottom black sole!). I don't know if it's a fluke, but I'm disappointed. Also, straps looser (despite shorter length).
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have a pair of these in brown and I just love them so I decided to get the black as well. I am very disappointed in the leather. It is quite thin and flimsy compared to the brown ones. I am seriously thinking about returning them but I do love how they fit. I have never returned shoes before. I had not read the reviews on these particular shoes because I was so happy with the other color. I plan to go back and do so and see if anyone else feels as I do.
I'd also recommend:
Merrils, Sebago
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0 found this review helpful.

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