Customer Reviews Naot Kayla

I ordered the wide and my toes were hanging off the edge. Aside from the strange fit, the shoes came dumped in a box - looked used. The sides of the shoe were coming apart- literally unglued. The smell of the shoes was awful - from the glue? Returned them. Especially given the price, the quality was so poor.

this is the second time i have ordered these shoes and the second time it is damaged - what's going on???

Shoe was too small and narrow. Little arch support,

I have worn Naot Kayla sandals for years. This version was cut smaller, the front strap was tight, and the leather was very stiff. Quite disappointing.

Too tight across the toe strap and no way to adjust!

Hurt my bunion so had to go back

The “Medium” size is very very narrow. I have never worn a “wide” shoe in any brand and could barely get these on.

Arch of shoe rubbed my foot…

These shoes are extremely narrow. They arrived without a box, so I'm guessing someone else had issues too. The style is cute but I couldn't even slip my foot into them because of being so narrow. They were size 38 and I wear a 7 1/2 to 8 depending on how the shoe is made.

Loved the look, but they were so small (at least an inch shorter than other sandals I own in the same size) and narrow, I couldn't wear them.

I was looking forward to my sandals but like others I've seen say that the shoes don't match, I found the same to be true. I ordered a 10 and it was a least a size to short. I ordered the 11 and it still didn't seem long enough. The right shoe fit and was narrow enough, the left shoe the straps didn't touch my foot. I was so disappointed. I guess I will give up and find a store that sells these shoes to be able to try them on in person. I don't understand how a company that sells shoes don't match in fit and length. You should be able to buy three styles in the same size and have them fit. Frustrating.

The sandals fit me, but the straps on the top front of the shoes do not have any elastic at the end. I was concerned they would be uncomfortable wearing them for a long time. Sent them back Purchased Pikolinos as a replacement.

The straps at the toes are so tight it's impossible to slide my foot in comfortably.

Beautiful sandal that I ordered for Christmas parties, etc. However, the leather is very stiff and uncomfortable, especially compared to other Kayla's that I have bought and loved in the past. This pair also has small white spots on the leather strap over the toes on one shoe that I would actually overlook if they had been more comfortable. I'm sad to return these, as I love my previous Kayla's.

The fit on the right foot was great! The left shoe was so poorly put together it was not possible to determine the fit.

I have an older pair of Naot Sandals size 42 that are a bit too long. So I decided to go down one size. Well these shoes are a full two sizes smaller shorter and wayyy more narrow! So narrow I feel I am balancing on a balance beam. Must return. Too expensive also.

I had to return this straightaway. I ordered size 12, but I am really an 11.5, but like a little extra toe space for sandals. These are smaller than the size 11 sandals I have. Otherwise they were cute, but felt a bit awkward int the arch. Did not love the velcro close for an expensive sandal like this.

I've worn the Kayla for years. So sad the way the quality has gone down. They now wear out quickly, have low-quality foot bed with way less arch support than they used too. Quality control is awful: different colors fit differently. I used to have half a dozen in different colors. Now need to find a new go-to sandal.

The stitching felt rough against my foot. I am returning it. The straps just didn't lay right on my foot.

I wore these shoes nearly every day for 2 months. The sole is completely worn down and the velcro strap is losing its grip. Quality is nowhere near where it should be for the price.

I was looking forward to these shoes as I have 2 other pairs of Kaylas and love them. However, this color is not as it appears. I thought it was red, but it turns out to be more of a marooon. I as disappointed, but will be returning them.

Sandal is very attractive and Dune color is great. The width and length were perfect for my Medium to Narrow feet, but the 2 straps across my lower foot had so much ease that they provided no stability when walking. Back they go. Thanks for making it so easy Zappos.

These are wonderful sandals. Only problem is they run at least one size small, and are narrow. Would love to see these offered in wide width.

Very disappointed and cant return as I live in Dubai and too expensive to return. Each shoe is different, says same size but one is half an inch longer, the straps are positioned differently, one is deeper foot bed than other - they are just not a pair. I will just have to use them as scrap shoes which was not what I paid for, not sure I will be buying either from Zappos again or Naot, however previous Naot were perfect, so something has gone wrong somewhere.

This was STRANGE!! I previously had purchased the SAME sandal in black and it was a PERFECT fit so decided to buy a second pair in Stone Nubuk. This shoe, same size seemed to have longer back straps and hung down. The only way it could have been tightened was to fasten the velcro way beyond what it should be. Not sure if they're defective so am exchanging them for a different pair.