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Customer Reviews New Balance Hook and Loop Leather 928v3

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Rating Summmary:

2,118 total reviews
New Balance Hook and Loop Leather 928v3

Review Breakdown:

61%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

76%"Felt true to size"

79%"Felt true to width"

73%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Reviewed at New Balance
I returned the shoes as they did not feel as comfortable as my new 928v2 suede shoes. The left shoe on the outside of my foot just before the toes (no, I do not have bunions) hurt me. In addition I do not like the color. I will try to find a pair of 928v2 in white leather and hope that works. I am not sure about the overall fit.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The shoelaces were too short. I wanted to be able to use all the eyelets to lace up my shoes. I called customer service to complain about it, but they were no help whatsoever. The customer service representative said that all I could do was to order longer shoelaces and pay for them myself. I thought that was ridiculous considering the high price of these shoes.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The color is horrible! It is NOT grey! The color is an ugly khaki color.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have been buying NB for years; this is the first time I felt the sizing was off. Too narrow by a long shot.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Already have the tan pair and they have worked out well so I ordered a white pair. Left shoe tongue was longer than right tongue and dug into my ankle so had to return. Very disappointed. Quality control needs to be improved at this price point.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I know there are lots of problems out there and sometimes we have to make fun of it all. Last pair where much too big. This time the tongue of one shoe is shorter then the other. Must be shoe virus going on too.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are possibly the worst shoes New Balance shoes I've ever ordered (in nearly 10 years of ordering). As one reviewer said here, it's like these shoes are made of steel - they are stiff beyond stiff, inflexible in both sole and top, and heavy. Because of the stiffness my high arches were pressed down. I order a pair of New Balance every year and this one was a big disappointment. I tried to make it work - thinking they just needed to be broken in. After a few months of zero comport I finally caved and purchased a different model of New Balance. Also the color is a weird taupe/grey mix.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I wear the shoes with my arch support daily. I am very disappointed in the quality of the leather, the security on the tongue is too low and the tongue is too short. Mainly the uppers appear to be skimped to save mfg. money.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoe was too big, even with an orthotic in it. Width was good, but length was too long. Also-no arch support.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Shoes are nice but not for people with plantar fasciitis
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
While this model of New Balance looks good on the outside, if you have sensitive feet, as I do, it's not for you. The mesh on the outside is ALSO on the INSIDE, therefore rubbing on the top of your foot as you walk. So much that it severely scratches your foot sometimes to the point of causing them to bleed. As for me, I still prefer the "old foot friendly New Balance shoe" that sadly no longer exists. If you do not have sensitive feet, I recommend this shoe.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I ordered these sneakers in white they fit great. When I went to tie the shoe laces the tongue part that you pull down was very very short. I sent them back this is unacceptable. Very disappointed in how they are made. Please correct this matter immediately.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Have worn the 847 for years and years. But now the 847 has a mesh top. Wrong. Not for me in winter. Now, this shoe, the 928 (suggested by NB staff) in the toe box is too tight, and uses the same shoe last as the 847.. Have returned the shoes. I love New Balance, but am disappointed in the change of the 847 shoe. I used to not even have to hesitate, but now ....? Very disappointing.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Good sneaker but found it at a much better price through another business. I gave New Balance a chance to match that price, but they opted not to do so. I am in the process of doing a return now.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Tight across toes and back of sneaker not high enough to support my orthopedic Insert
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I bought and returned the WW928v3 Navy/Grey suede in 7W. I found it to be stiff and with very little give. Uncomfortable. The toe area needed to be wider for my comfort level. The New Balance shoes I've bought in the past were wide, comfortable and supportive. Can't find that anymore.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I tried both the 8.5(2E) and 8.5(4E). The shoe did not feel comfortable, and would need to be worn for awhile to "break in", also, while the 4E was wider than the 2E, it was actually shorter in length and instep height, making the shoe feel smaller than the 2E. All in all, not a comfortable shoe and not something I would personally recommend.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Have never seen a shoe run so small. I buy 11 womens because I need to put rather thick orthotics in there. Had to squeeze my foot in when I put them in. (I do take out the liner) With every other mfg the 11's are super roomy but my big toe was touching the front in these. I ordered an 11med and 11 wide but really couldn't tell much of a difference. I ordered a 12 for my DH and same thing; was a full size smaller probably...very tight. Guess I'll stick with the Saucony's.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I spent lots of money on these shoes, and when I first tried them on, they felt good, but after wearing them a half hour, I felt like I was walking on blocks of wood. Unfortunately, since I have worn them, they can not be returned. I would not recommend these to anybody.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I have been a NB customer for years. Have loved all the shoes I bought with the exception of this one. I was recommended by the store clerk to buy this as I needed a good walking shoes with orthotic support. However, I can barely walk without experiencing discomfort and pain as the shoes are very heavy. I feel I wasted a lot of money on a pair I can't wear. Have worn it for maybe 10 times.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I am 90 years old and have problem feet. My foot Dr. recommended New Balance, which I had, so I now have 3 pair in a larger size. I was looking for a beige -tan color and this looks greige. Also sneakers are quite heavy . You really need to make more tan colored sneakers to wear with yellow, chinos, greens and turquoise. Sorry but pink,mauve and "Hot" colors don't look good to me. The foam sneakers are much lighter on the feet. I have several pair of them but I am missing tan.The 1080 foam series are the best for me, I love the black ones especially as they are only black and white,not some garish color. They are the most comfortable I had navy, but the loud pink was unattractive to me and now I have to go up a size so I can't wear them . I am looking for a navy replacement also .
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I bought the same size as my last pair of NB shoes, but these are smaller. They also make an odd moaning noise when walking. It's from my socks rubbing against the shoe opening.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very uncomfortable shoes. Arch support not in the right place for my foot. After wearing the shoes for about 30 minutes my feet hurt.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
These shoes were too narrow for my feet. I ordered a wide, but they were too big.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wasted my money on these...I needed the greater comfort of the New Balance Fresh Foam 1080 v9. --I have a Morton's neuroma in one foot - and this shoe did not help it. The Fresh Foams are much better. I do think these look durable and solidly constructed.
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0 found this review helpful.

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