Customer Reviews Hoka Kids Clifton 9 (Big Kid)

I got this shoe for my daughter. She loved wearing them. However just 2 tdays after wearing them we noticed red spots on the soles of her feet. In contacting the doctor he said the chemicals used in the shoe has probably caused the allergy. We stopped using the shoe and applied medication. Thankfully she is improving but will take few weeks for full recovery. Hoka needs to check the chemicals they use on the shoes. Nono the shoe causes such allergic reactions for my daughter.

I bought this cause of all the great reviews.. But it's not too comfortable to walk. The heel is too soft which makes it difficult to walk and slows you down considerably.. Might be good for other things but definitely not good for walking

2

It was ok product

The fit is great for my nine-year-old and it was really easy to clean up the light color with a bit of dawn, dish soap, and water, but the soles are peeling off on the bottoms after less than a month. I've never seen the tread just completely peel off of a shoe before. There's still tread on the shoes because they're not old. This is a huge disappointment for what is supposed to be a high-quality kid shoe.

Narrow toe box makes toes scrunched up, the foam deteriorate fairly quickly over time and can cause injuries especially with people who have flat feet. Would not recommend if you want your feet to function like they're supposed to.

Very light weight. I don't recommend for short people if they are looking for thick cushion.

Shoe is not light and the cushion is okay but there are much better shoes for everyday and long runs. I have other Hoka's that I like alot but won't be buying another pair of these.

1

I love my Hoka's I found a pair an apparently a non authorized retailer and they fell apart within a month. Hoka won't warranty them because I didn't buy them authorized dealer. How am I supposed to know if it's authorized or not? Well Hoka says not our problem. They won't back their product if not bought from them and from the looks of reviews. Even bought from them you get the run around. $100+ shoes should not fall apart. Will not purchase any more.

Do not buy. After a week of running, my daughter got plantar fasciitis and had to see an orthopedist. Hoka of course would not take them back because they were not purchased from their website.

Heel came apart after 8 weeks. Hoka refused to pay the cost of shipping defective shoes so they could evaluate the problem. I buy 3-4 pairs of shoes per year and I have never had this happen - first and last Hoka.

My son was so excited to get these sneakers. The black tread literally came off the shoe a few days later. He barely wore them. So disappointed.

We bought these for my son in February by March the bottom of the shoes unglued and they began falling apart. I wanted to like them because they're stylish but completely fell apart.

I was very disappointed in these because they felt awful on my feet. It was like wearing squishy paper. The quality in the material was missing.

These sneakers are complete garbage. My 9 year old wore them for 4 months and the sole is coming apart in multiple places. To make matters worse, Hoka believes this is considered "wear and tear". Right. My 9 year ran a couple of marathons in that 4 month period. Very disappointing.

I bought these for my daughter, and they are horrible quality. Less than two months from purchase and the tread is falling off the bottom of the shoe in strips exactly like it would if the glue was inadequate/not present. Sent them back and was told it was "normal wear and tear", less than two months in and apparently it normal for the tread to be coming off in fully intact strips. I guess they would be ok if you only expect them to last for a few weeks, otherwise not a good investment! Should have read the other reviews stating the same issues before wasting my money on these.

Bad quality

The quality on this these shoes is terrible !! We bought this shoe for my daughter and after just 3 months, whole chunks of the rubber tread / sole were coming off. Chatted with support and they advised to send the shoes in for warranty return. 1 month later (and having to pay the shipping ourselves), we get the shoes back with a letter that its out of warranty period. I chatted with support again and they said "out of warranty" simply means they denied the claim and there is no appeal since its a different department.

I ordered the kids size 4 since the woman's size 4 cost was much higher. The quality was the worst. Just because it's a child shoe Hoka thought they could make it extremely low quality. The fabric was like paper and the inside was hard as a rock.

Love hokas, but the youth versions are not up to the normal standards. Pair of youth Clifton 9s started falling apart within just 2-3 weeks, with rubber on bottom peeling off. We returned these under warranty and got the same pair again. Same thing...sole falling apart within a month. Didn't mess with the warranty again since you have to send them in and wait for a response. My kid thinks they are the most comfortable shoes he's owned, but also frustrated with the rubber just peeling off. I'm frustrated having paid a meaningful amount for what I thought would be a quality shoe. Stay away - they quality of the youth shoes is far different than the adult versions.

Very disappointed in the quality of this show, they are very comfortable and I was very excited to use them but after about 2 weeks of using them daily they started falling apart. I expect so much more for what I paid.

Shoe too big for a 7 was more like a 9 on me

Buyer beware. These shoes run very large. My son wears 5.5 in NewBalance. Using Hoka's program to determine what size would fit my son, I ordered size 5.5 Hokas. They are 1.5 inches bigger than the New Balance even taking into account the added size of the sole. They are larger than my size 7 women's Hokas. We leave on vacation in two weeks, but I was told the exchange would not be processed for 10 days and shipping would be after processing so more than two weeks to receive a replacement pair. Instead, they suggested ordering a new pair (pay another $110+) and then simply return the original pair. Fine. Then I realized they were going to charge me for shipping on the new pair even though original shipping was free and exchange shipping is free. I asked if they would waive the shipping and they refused. So the advertised easy free shipping and returns is false. You either have to wait approximately 18 days or shell out more money and only receive a portion back since you will now pay for shipping on a new order.