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Customer Reviews Brooks Ariel GTS 24

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Rating Summmary:

482 total reviews
Brooks Ariel GTS 24

Review Breakdown:

30%5Rated 5 stars out of 5

50%4Rated 4 stars out of 5

6%3Rated 3 stars out of 5

7%2Rated 2 stars out of 5

6%1Rated 1 star out of 5

Customer Fit Survey:

66%"Felt true to size"

81%"Felt true to width"

69%"Moderate arch support"

Additional Reviews

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Overall3Rated 3 stars out of 5
Reviewed at Brooks Running - Syndication
Tried wearing them once, disappointed in the fit, I have the BROOKS Ghost shoes the same size (13 M) women's, and the ARIEL 13M is smaller, shorter on toe. I thought with the same brand the fit would be the same. Also the foot pad in the Ariel is bumpy which I find annoying since they hit under toes awkwardly, not comfortable. I'm returning them. I used your test size guide quiz and the BROOKS shoes recommended don't come in women's 13. I hope you can fix this issue.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Brooks Running - Syndication
These shoes have great cushion and support, but they slip on my heals. I wear a women's size 9 wide (D-width) in Ghosts and they fit great. I used the fit guide quiz to land on the Ariel GTS 24, and the heals slipped with every step. I returned them for a pair of the new Ghosts and they don't slip at all.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Brooks Running - Syndication
Ariel GTS 24 I hoped to love these. I have had Brooks Adrenalin and Brooks Ghost. I have plantar fasciitis and metatarsal pain. I need great arch support. Ariel GTS 24 have only mediocre arch support. Additionally, they have not helped with the metatarsal pain at all. I am very disappointed in them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - SyndicationIncentivized Review
These are by far my favorite running shoes! They are cushy and so comfortable for linger runs and walking.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Length and width are just right. The problem is the feel, just too hard! I wanted a suuportive shoe, but this is too much.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
They look nice but these are uncomfortable and they squeak when you walk
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
These shoes are BLUE, not a shade of black as they are shown in the pictures. I'm incredibly disappointed. I needed these shoes for a trip that I'm leaving for tomorrow! I love my current Brooks but they are too big on me now. I'm seeing a lot of negative reviews about quality going down and I hope that it can be resolved. If there are any BLACK shoes that are good for stability, I'd consider trying them out.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - SyndicationIncentivized Review
Very different from the 23. These feel heavier and much stiffer (so much so that makes foot angry) and I am not liking these at all yet loved the 23s. Hope the 25s are better or I will have to find a different shoe.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
Please bring back the old versions. I have worn the Ariel for over 20 years. The tongue and laces are too short. The colors are not exciting. The black is actually navy. The width has changed. Wide is very narrow. Again go back to the old versions .
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
I have purchased this same size and style for over a decade, but the current generation has major flaws: Pros: The lace loops are more durable, and the under-foot support is still good. Happy they have neutral colors and more minimalist design (such as black.. though this one is more of a blue black than the black from last generation). Cons: Durability has plummeted dramatically (they last only ~2 months), and the toe box has been narrowed significantly to the point of causing bruising on my toes. I usually buy in bulk, but due to these issues, I am donating my extras and switching brands until these fundamentals are corrected.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Poor quality upper for such an expensive shoe! They are very comfortable and I use them for everyday casual wear and walking. After five months, they've gotten an obvious hole in the top that gets larger by the second. So annoying and disappointing. I definitely wouldn't by this style again or any Brooks with a mesh top.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
In addition to having a very low toe box and being narrower than marked, they are very heavy. Also they are a bit narrow in the toe and loose in the heal. They will be returned and I will have to stick to my Brooks Ghost model.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
I was so hopeful after reading reviews that these shoes were going to help with my foot pain and over pronation. Sadly, they ended up injuring my foot and now I have new pain that I didn't have before wearing them. At first they seemed great but after a week or so, I was in so much pain. I think they were over correcting because now I have pain on the outside of my foot but the plantar fasciitis pain is gone. They probably work great for some people but unfortunately not me.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Poor SupportGreat Support
This was my third pair of this style and I was extremely disappointed in this pair. They offered no support or comfort.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
The heel is way too loose. I feel like it runs bigger than previous ones. I bought the same size I usually get in the Adrenaline. I probably should have returned them but I've run in them a couple of times now before I realized the slipping and now I feel like it's too late.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
This shoe helped me deal with my first bout of plantar fasciitis 23 years ago and has kept me walking 3 miles a day until my latest purchase of the Ariel GTS 24. It's too narrow in the toe box and overall width in my 7 W. The 2E--extra wide--leaves too much room and negates the stability feature of the Ariel that I need for my pronation. So now at 72 I have to try to find another shoe with the width, stability, and cushioning I need. I'm not optimistic.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
I found these shoes to be much too stiff (even for GTS) without not enough cushion. I also found the toe box to be much too tight.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
I might have to return them. For some reason my little toe hurts and gets red when I wear them. They are kind of rough inside, even though they are supposed to be wide. I took out the soles and put my inner soles into them, but I still feel that I am not satisfied. I'll keep testing them, my daughter really loves hers.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Way too small. Second Brooks in a row that felt that way, after years of consistent sizing with different models.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I've been wearing Brooks Ariel shoes nearly everyday for decades and loved them. However, this edition runs wider and longer than the usual size I wear (8B) and they are not comfortable. I feel like I'm wearing someone else's shoes. It feels like a quarter size bigger. I doubt sizing down would work. Very disappointed. I hope they go back to making Ariel like they used to.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wish they would just hurry up and restock the Addiction GTS extra wides in black. They are the best shoes I have ever had. The gray ones are unnattractive but I will have to order them again because the fit is unbeatable. These Ariel GTS's are a good color but the toe box is narrower and the length is just a smidge shorter. My big toe pushes into the fabric of the outer shell of the shoe. It is so hard to find decent extra wide shoes, and when you do they stop making them. Why??
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
Love this color way and really loved the extra stability but unfortunately the toe box creased when walking, to the point of making my toe sore. I reached out to customer service because I didn't want to just return them without them knowing that it had a material defect but the representative didn't seem to care. They said the shoe was probably too big but it wasn't. I initially ordered a 10 and my toes went all the way to the end, which is a problem I never have. So I would say the Ariel runs a little small. I returned those and ordered the 10.5, which was a perfect length. (I'm 51, I know how shoes are suppose to fit by now. ) I do have the adrenaline 24 GTS and so far they've been great- no creasing, lots of support, fit as expected. I am not a runner but enjoy walking and these would have been great, had it not been for the material defect.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
The shoes are fine. The shoelaces keep coming untied on their own. After 6 previous pair of Brooks, I loved how the laces stayed tied. The two pair I recently purchased have slippery laces that come untied. I am very disappointed and will check out other brands of shoes in the future.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Brooks Running - Syndication
Very uncomfortable, big & bulky. I'm used to Ghost but even the new Ghost are not as comfortable as the old Ghost. I'm not sure if you changed the design or what but they're definitely not the same, in my opinion.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
to small
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0 found this review helpful.

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