Customer Reviews Hoka Kaha 2 Frost GTX®

I LOVED these boots the first time I put them on. They had excellent grip and felt fantastic on my feet. I bought them because I wanted a more cushioned footbed to protect my joints when decending mountains and these performed amazingly... for a year. This spring, when I put my boots on after a winter break, everything felt wrong. It wasn't the lovely boots I remembered. The cushion no longer felt supportive. It actually hurt my feet to put them on. I thought this was just me but it seems to be a common problem with Hokas - everyone who I've talked to that has tried Hokas had the same experience. The tread also wore out within the first year - I slid everywhere decending my first mountain this summer. The seams in the toes have also busted. Unfortunately I didn't realize these issues before my one year warrenty was up. I'd attach pictures of how worn they are but I don't see an option to attach photos?

I wear a size 10.5 women's and they honestly look liked the shoes from back to the future which is cool if you're in to it. I also over pronate and this style I feel like made me do that extra for the few steps.

The Oatmilk/Sesame color of these shoes appears VERY different from what is shown in the photos. In person, the shoes are more of a white shade rather than a beige tone. For a more accurate representation of the color, I recommend searching "Kaha 2 Frost GTX white" online, where other retailers display the true color. While the shoes themselves are great, the color discrepancy was disappointing.

The boots were an awful fit. I was going to the mountains and needed boots. I called Hoka to ask if I could get a different snow shoe rush delivered I have bought at least 10 pairs of Hoka and felt it was a very reasonable request. I also have referred countless friends (mistake!!!) I was told NO and girl was very RUDE I will not buy from Hoka again I got some sorel boots they gave free shipping (rush!) and are perfect DOWN WITH HOKA

This product was never shipped from your warehouse!!!! called the day they were supposed to arrive and they were still in warehouse.... DEARLY wanted the product but needed them within a week and was told by YOUR customer service rep that it was not possible to get to me....I told her this was not good customer service and she replied sorry but cant get thgem to you!!! WILL NEVER BUY ANYTHING FROM HOKA AGAIN!!! have user the product for YEARS and love them but you DO NOT TREAT CUSTOMEWRS THIS WAY I am telling everyone I know how I was treated and they are concerned that the company is too big and does not care anymore LOOKS THAT WAY!!!!