Customer Reviews Dr. Martens 3989 YS
Write A ReviewRating Summmary:
114
114 total reviews
Review Breakdown:
72%5Rated 5 stars out of 5
11%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
0%2Rated 2 stars out of 5
6%1Rated 1 star out of 5
Customer Fit Survey:
75%"Felt true to size"
87%"Felt true to width"
68%"Moderate arch support"
Additional Reviews
Sort by:
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great looking shoe, but very stiff and heavy. Had to send it back.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Way too large! And the leather feels very stiff and uncomfortable. I agree with another reviewer who mentioned a decline in quality. The shoe is quite hard to put on, at least initially. Perhaps when it's worn in it would feel softer... I ordered my usual size but my feet were swimming in these. Very cool looking though.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I nearly returned these shoes because of their questionable quality. The partial footbed was peeled back due to not being glued down adequately. This was without ever being worn! An excess of glue was used on one of the shoes, leaving an unattractive residue that can't be taken off without stripping the leather. It looks like dried snot! But blemishes aside, they are still really cool looking shoes. Just plan on buying a super cushioned footbed to slip in there for comfort and support. There's more than enough room to accommodate it.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Leather is hard. The shoe takes some time to break in. Wear around the house a few times before attempting to walk long distances. Other than that it is a great looking shoe and once broken in comfortable.
I'd also recommend:
Rockports
Jose R, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are outstanding looking shoes, classy with brogue. They are dressy but can also be worn with jeans. I loved the shoes the minute I unboxed them but boy are they uncomfortable. The leather, although of very high quality, is extremely stiff. I wore them around the house for a couple of weeks and no deal; they remained very unyielding and caused very sore blisters around the ankle, tendon area. My worst complaint, though, must be the weight. These shoes weigh a few pounds? I did not weigh them, but it is like walking with ankle weights. And I suffer from slight foot drop on my left, so that may not be representative of the usual buyer. But they are painful and very heavy. I cannot imagine having to walk a mile or more in these. They might just look great standing around and regretfully, their beautiful looks and construction did not persuade me to keep them.
Steven, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
5 stars for the upper. 1 star for the sole. I really liked these shoes, but after 1.5 years of wearing them the soles are worn smooth, and I cannot find anywhere to get a Dr Marten sole to replace them. The weld right at my arch blew out too. A cobbler near me will put a set of Vibrams on them, but I'm having a hard time justifying the $65 dollar cost. So comfort, fit, and look were fantastic, but I'm really disappointed in the sole. I have very flat feet, and these were very comfortable. If Dr. Marten had something in their "for life" line that I could wear to the office I'd be all over it.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are extremely wide and very heavy. If you want to look funky these are not the shoes for going out dancing.
Sandra F, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes get a lot of attention, but unfortunately my feet need some attention after wearing them! They\'re comfortable otherwise, but the opening is stiff, unpadded leather that digs into the skin above my feet. I wore them for a week straight to try and break them in but the leather just keeps digging!
Matt G, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
How long owned: 5 minutes before deciding to return. Problems: eyelets: too tight, can't lace; leather: wrinkled upper, super squeaky when you walk; comfort: pinched where toes connect to foot when walking. I bought this shoe and almost immediately returned it. When I ordered online, it was the only size left in that style. When I opened the box, the left shoe had a defect in workmanship. I had planned to send them back in exchange for same pair, assuming this was an anomaly. The leather upper was wrinkled. Before I sent them back, I tried them on and walked around the house to make sure I liked to overall feel. As I walked, I felt the crease at my toes and foot was being pinched. Perhaps this is a result of new leather shoes? I couldn't lace the shoes at the top because the eyelets were just punched holes in the leather, no metal eyelet. The holes were punched entirely too small and I couldn't feed the shoestring through without stretching the hole with a leather tool. These are things that can be worked around, but the shoes were squeaky to the point of obnoxiousness. After reading other reviews about the same shoe, I decided that these are issues that are not an anomaly for the pair that was shipped to me. I didn't take the chance and decided to order a different style of Doc Martens. Too bad, these shoes are super cute! I planned to wear them to work most days. I cannot sacrifice comfort and silence for something that looks good, so I opted not to exchange for the same style.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Ordered brown, Zappos sent black.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Love this style but they are so uncomfortably narrow, yet also big. Sending them back and will try another style.
Aimee, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these shoes just four months ago, (I started wearing them 60 days ago) and they are already worn out. The outsole is detaching from the body of the shoe. (Right now it is about a 4" tear) I am very disappointed, as I buy Dr. Martens for their durability, comfort and style, and these have worn out in less than 60 wears.
Matt M, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The leather on these is incredibly cheap it looks almost fake. For some reason the same model in the Doc Marten's store in New York City looked much better and more expensive. I bought these for work but stopped wearing them after two weeks because they did not look like real leather. They are also pretty hard on the ankles since they weigh a lot. These sit in the bottom of my closet.
D, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Zappos service was great, but shoes were uncomfortable. Leather around ankle very stiff.
Anonymous, Zappos Customer,
0 found this review helpful.