Customer Reviews On Cloudrunner 2
Write A ReviewRating Summmary:
254
254 total reviews
Review Breakdown:
50%5Rated 5 stars out of 5
17%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
8%2Rated 2 stars out of 5
14%1Rated 1 star out of 5
Customer Fit Survey:
74%"Felt true to size"
74%"Felt true to width"
72%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Sent wrong size twice
Amy, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Wrong size sent
Amy, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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I ordered 7 1/2 medium. Received 7 1/2 wide. I always loved Zappos‘s but the last three orders I have made I did not receive the size that I ordered. I’m afraid that’s the end of our relationship.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Awful, hard insole, not soft and on cloud at all. Walmart sneakers were more supportive and cushioned than these for the price. So dissatisfied
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Tight all around
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Felt too tight and hugged the ankle
I'd also recommend:
Sticking with the Hoka brand
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
U guys sent the wrong brand and color of shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Great shoes but not enough arch support to wear over 12 hours which is why I purchased them for.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
The back is much lower than the earlier version, so with every step my heel slips out. Bummer because I loved the earlier version. Why did they change it?!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
They don’t wear well at all. Side and insides are ripping after a few months.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Ordered and was sent the wrong size. Over a month and still waiting refund.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
I didn't even try on these shoes as they arrived with a box that was used, the shoes were not wrapped and paper, just thrown in the box. Then when I looked them over the soles were dirty! and there was hair on both shoes!. What in the world! I guess I didn't know that Zappos now sells used shoes. I just went to the web site for On Cloud's and bought them from there. I wish I had taken photos, but I was so shocked and disgusted I immediately returned them. I doubt this review will see the light of day. I only gave on star as I had to in order to submit the review.
Linda, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at L.L. Bean
These shoes are definitely not cushy at all, they looked like they would be. I keep looking for ones with more support.
Denyse,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
You sent me a wide width instead of medium
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
They've changed this shoe from the first version and now the back does not go up high enough to hug your heel. The result is you slip out of the shoe no matter how tight the laces (even if you have them at the lowest last hole). Huge design flaw. Also, if you wear insoles don't even try - the shoe essentially becomes a slide. The first version of this shoe was great and did not have these problems. When I ordered this one I didn't realize there was a design change, I was just getting a new pair. Back to the drawing board to find a shoe that works again.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I received these shows without a box and they appeared dirty. I returned them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
see previous review for the size 8.5
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
The shoes are pictured with easy entry laces, but arrived with conventional laces. I bought them precisely for the slip on feature. The language in the description does not make it clear that they come with conventional laces only. I thought they came with easy entry only, which is what I wanted.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
You sent me the wrong size I ordered size 61/2med& you mailed me 61/2 wide!! Too late to order again B’day already passed for Grandaughter send me a code to mail backCynthia
Cynthia, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
i ordered for the third time a 9 M and you sent 9W sending back for the third time.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
i ordered 9 m and you sent 9w
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
This is my first On purchase and I was really disappointed in the value of this product. I work at a hospital so I'm on my feet, pushing patients around in their carts the majority of the day. In the past I've always worn Nikes and everyone's told me to get a shoe with better support. The first day I wore this shoe it was like walking on a yoga block. My feet started aching by the time I got 8K steps. My feet never sweat in my old shoes and but now are always sweaty when I take these shoes off at the end of my 10 hours shift. After 2 weeks of walking in them, I think they've broken in a bit and are no longer painful on my foot but are not comfortable by any means. They feel like I'm wearing a cheap plastic sock on top of a yoga block. They feel like 50$ shoes to me not the 150$ I paid.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I ordered these twice and both times Zappos sent me a7W when I ordered a7M!!!!
Steph, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I was a Brook’s girl. I’m a RN, that never sits down. I tried On’s…Cloudswift…they are great. Better than any of my Brook’s. The Cloudrunner had great reviews, so I tried them. Awful!!!! The felt clunky and my heal kept slipping. I can’t wear a shoe all day that my slips up & down. I am sending them back.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
I couldn’t tell bc it was too big for me
Anonymous, Zappos Customer,
0 found this review helpful.