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Customer Reviews Birkenstock Madrid Big Buckle High Shine

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Rating Summmary:

390 total reviews

Review Breakdown:

48%5Rated 5 stars out of 5

17%4Rated 4 stars out of 5

14%3Rated 3 stars out of 5

9%2Rated 2 stars out of 5

12%1Rated 1 star out of 5

Customer Fit Survey:

80%"Felt true to size"

84%"Felt true to width"

78%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
The refund process was excessively long and very inconvenient. Poor communication and delays made the experience frustrating.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Was never able to wear this sandal due to being so uncomfortable.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Horribly painful to wear and I didn’t feel that I could break them in because of the large buckle. One star overall because they are completely unwearable for me. Style-wise, five stars.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Cute, but very stiff "leather" and hard to walk in. Might be easier if the buckle was higher up on your foot.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is heavy and with the single strap so close to the toe the shoe just flops all over when you try to take a step. Poor design. The size was an accurate 12N.
I'd also recommend:
I would recommend this brand, just not this style.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
It felt too big. Looked and felt cheaply made. Came in an old box, crushed and open. I honestly thought they were fakes.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Soo uncomfortable. They gave me black and blue on the top of my feet. Returning
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The buckle on the top of the foot was so uncomfortable. I really wanted to love these sandals.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The buckle hits in a weird and very uncomfortable place on my foot. The size was fine, the way it hit the top of my foot was not. Had to return.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These sandals ended up being very painful and bruised my foot on the top.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wore them in the house for maybe 10 minutes and already getting blister. The buckle area is too stiff and uncomforable.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoes are great but the big buckle HURTS! Can you make fun colors with the small regular buckle please?
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was very excited when I initially ordered these. I've owned a pair of Birkenstocks in the past and loved them. These were the most uncomfortable sandals I've ever worn. The sandal was causing my toes to bleed. How the material rubbed against my feet was unbearable. Unfortunately, I had to return.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Supossed to be narrow but was not at all
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
toe grip is smaller, harder to stay on my foot, and hard to walk in. Returned to a different style.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Unfortunately the Birkenstocks were too short, looked great and probably true too size. I wear 12N. Just could not accommodate me.
I'd also recommend:
Almost anything in my size. I am the poster for hard to find sizes.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Watch the Narrow - I normally take the smaller of the 2 sizes I wear in Shoes for Birkenstock- I have been consistently the same size over many many pairs - I have to buckle on the smallest buckle so I thought the narrow would be great . I also have a narrow foot to begin with but the tree are the issue in this style. I can’t go bigger as the sole will hit my arch wrong . Size up if you can or take a pass
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to love these but the buckle left BIG bruises on the tops of my feet! Both Feet. Unfortunately, I am returning.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
They fit but were slippery on the sole bed, and the gold buckle in person is really cheap looking so returned them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I liked the look. But the footbed is hard and doesn't fit comfortably. These would not be fun to walk around in all day.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
They look great but not comfortable. The underside of the buckle dug into the top of my foot and even though I ordered a narrow they were very wide had to return them and just bought the Madrid‘s instead which I’ve had before
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
Loved them but ordered the 39 narrow which I always do. Too wide. Buckle rubbed on top of foot from inside. Have to return
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Much too big
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Ordered black, but received two different black shoes. One was suede and other was smooth leather. Returned still waiting for refund.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Do not buy any black sole sandals from Birkenstock they turn gray & crack then look horrible & it only took 4 months for that to happen. Birkenstock actually told me to get them repaired but every piece on the sandal would of needed replacing. Quality is a 1 ?? I’d give it a 0 ?? if I could.
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0 found this review helpful.

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