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Customer Reviews Crocs Serena Sandal

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Rating Summmary:

457 total reviews

Review Breakdown:

67%5Rated 5 stars out of 5

13%4Rated 4 stars out of 5

8%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

71%"Felt true to size"

88%"Felt true to width"

80%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Disappointed - shoes were "sloppy loose" and only held onto foot by strapping around ankle. There was no support at all with this shoe. Just not what I was searching for in a Crocs sandal.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
They were very uncomfortable, back to the store!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
They look green
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Live the look so I bought the same size I always wear in crocs and they were huge. Can't even wear them. Very disappointed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
They are too wide
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Was not clear for half sizes to order up. Does not fit
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I had another style of croc sandals that I loved, and I thought these would be a good replacement, but they are extremely wide and clunky. I got them on final sale so I'm just donating them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
They're too big to use. I purchase the size according to another pair of crocs sandal that fit me very well but these turned out too big. I'll have to return them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Blistered my toe
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I loved the look of these sandals. But I should have paid attention to one of the reviews that said they were hard to get on and off. I have a very high arch, and I had to struggle to get these on and off. I debated long but finally decided I didn't want to fight with the sandals every time I wore them. I returned them, and quickly got my refund. The one star does not reflect the quality of the sandals. It reflects that I could not wear them
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Way too hard to get these on my feet! I'm usually a big Crocs fan, and I haven't tossed these yet, but I certainly don't recommend them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
These sandals are the worst. First of all the material that they are made out of is not flexible at all. It is hard to put these shoes on and off. This was not a good purchase for me. I really love Crocs but these were very disappointing.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Shoes are too big.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Too big
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Didn't secure my enough, my feet kept sliding as I walked
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
This is not a good representation of your footwear. These were really wide and long for a women's size 8. I had really wanted these sandals. These have very thin(thickness) soles. I can't wear these.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Terribly uncomfortable
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I have bought many pair of sandals from Crocs and loved them BUT wanted something with a back since, as they get older and looser, they stretch out and become a trip hazard. I ordered these in my regular size of 8. when they came they were SO big and wide i would have to wear 2 pairs of socks to have them fit. I returned and ordered a 7. Yes, the rubber heel is harder to get on but I was optimistic and wore them outside. While the heel fits my narrow foot the toe box is way, way too loose. I am so disappointed and will have to stop buying from Crocs unless I am in an actual store and can see the fit. (It's not likely...)
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
It says the width is "Standard," but it is not. The length is great, but the size they send is wide (W). Too wide! Ended up returning. Their width sizing set-up in inaccurate. Really bummed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Tight and hard to get on. The raised area under the toes was uncomfortable.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
These shoes are way too big. They fit in the length but the strap is too loose and not adjustable. My entire foot comes out of the back like a flip flop. I think these would be better suited for wide feet. When I was trying to send these back, I accidentally selected that I wanted to return to a store. I've been trying for over a month to get someone from customer service to help me, I just wanted a return label. I will not be purchasing anything from Crocs moving forward, this has been a terrible experience.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Won't be able to put my foot thru the ankle hole
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I returned them. They were very wide & not comfortable. Im sure it was because the fit on my foot. I couldnt wear them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Returned them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
returned. Wrong type of shoes for me. Look different in person. Look more like they're for a little girl. I returned them
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0 found this review helpful.

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