Customer Reviews Crocs Serena Sandal
Write A ReviewRating Summmary:
457
457 total reviewsReview Breakdown:
67%5Rated 5 stars out of 5
13%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
71%"Felt true to size"
88%"Felt true to width"
80%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Reviewed at Crocs US
I really like these and only wish I knew the secret for getting on and off. Takes so long. Sit and have patience!
Cheryl,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Crocs US
The getting on and off was a deal breaker. Must be seated and have lots of patience.
Cheryl,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Color of the upper part was yellow compared to the soles. Was supposed to be tan all over. Looks faded and discolored.
DT,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Very uncomfortable. I would like to return them for a refund.
Carolyn,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
They are too big. Shoe size is correct but the straps are too loose. I was hoping they would fit better as I have always wanted a pair. Really disappointed.
Andra,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I ordered my usual size, but were about a size too big. I'd say size down on this style. I loved the style.
Breyda,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
These are the most uncomfortable crocs I've ever worn. The space at the top is way too big. They kind of flop all over my feet. The only reason I didn't return them is because I had already worn them out before just trying them. I expected they'd be awesome like all of my other crocs. My feet are average width and everything, so this was a really strange experience.
Gina,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Didn't like the color and one shoe was wider than the other.
LaToyia,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
My right shoe is stretched out as if it was worn
Holly,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Very hard to get on!!! Very awkward
They were ok once on but I would never wear them due to all the hassle required to put them on
Melissa,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Good design but very big for female fit
Rizwan,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Hard to easily slip foot in to opening. Very comfortable once on though!
Debra,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
The style is cute and they are comfortable but I did the online chat to ask what size to get. I wear a 6 1/2 and was told to order a half size up...get the 7. I just got them and they are enormous. I should have gotten the 6.
I did the online chat to try not to have to return them. I thought they would be able to guide me better as to what size I needed. I would tell you to order them but if you are in-between sizes go down not up in size. They are rather wide as well so that didn't help.
D,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Not as comfortable as I thought , a little hard to take on and off
Maria,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
They are very stylish, but they are a wide width. I could not wear them. Not like any of the other crocs I have purchased before.
Victoria,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
The Serena sandal runs very large. There isn't much shape to its sole, and there is little arch support. Not like the Crocs of a few years ago. I had to return them.
Marie,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I wore them for work a couple of days and am not sure I want to do that again. Am hoping my granddaughter will like them.
Chardel,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Cute but sole is too thin and I don't like that the ankle strap is non adjustable.
Angela,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
These are cute,but the fit is kind of weird since the ankle strap is non adjustable. Also I think the sole is not thick enough.
Angela,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I liked the style and was hoping to use during my long walks. Unfortunately the style is suited more for wider feet and since I'm 8 1/2 and got a 9, it didn't work out. I ended up giving them to a friend.
Dayana,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
These run huge! I am a 6 - 6 1/2 in multiple brands & these were both way too wide & too long. Loved the style & color but will be returning.
Angela,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Pretty: a little wide and a little big
Meredith,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
They didn't have enough cushion on the ball of my foot. Sad
Hortencia,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Did not fit too narrow for my feet.
Sandra,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The Serena was very loose fitting, feet slide around. I suspect these will stretch out further. I ended up with Crocs LitreRide, much better fit and design.
Anonymous, Zappos Customer,
0 found this review helpful.