Customer Reviews SoftWalk Willis
Write A ReviewRating Summmary:
222
222 total reviewsReview Breakdown:
35%5Rated 5 stars out of 5
26%4Rated 4 stars out of 5
25%3Rated 3 stars out of 5
10%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
67%"Felt true to size"
62%"Felt true to width"
80%"Moderate arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I loved these at first. The comfort is great. But I’ve only worn them a few times and the sole is splitting from the shoe at the toe. It is bizarre. I’ve never had this happen with other shoes. It seems like faulty glue. These seem like good quality but the toe splitting from the sole is not okay.
I am average size and don’t drag my feet when I walk. I’ve only worn them to work to my desk job where I only walk to meetings. It’s inexplicable. I wouldn’t buy these again.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are super-cute, but they were also super-tight. I got a 10 which is what zappos recommended based on the size I take in athletic shoes, but they were at least a full size smaller. Also incredibly narrow, and they slipped off the back of my foot. Have to return.
I'd also recommend:
Clarks
Jeanne, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These felt narrower than normal and did not widen over time as you might expect with leather. Also, the bottom layer of the shoe sole started coming apart from the thicker foam layer only a month or 2 after I started wearing them. I work in an office, so not too much use went into them. I would have expected higher quality for the price.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I had high hopes for this shoe with my flat feet. First, I must have ordered too big and there was gapping. My primary concern was that there was little arch support, which then caused my feet to pronate.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered a W in these shoes and they were not wide at all. Why can't they mark these shoes properly. The size 9.5 was right, and the style was nice but the shoes are quite narrow.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Couldn't really get my foot in this shoe. Small and narrow. I liked the look but can't really comment on the comfort since they didn't fit.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are gorgeous. But, they were incredibly narrow and have to be returned.
Susan, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Again this shoe was too narrow and I don't have a wide foot
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are too short and too narrow. I wear N, and got the M width based on other reviews, but failed to get one size bigger.
The quality is my biggest issue with these costing over $100. They smell toxic coming out of the box, and I image that's mostly the sole. Also, the upper leather is lined in a polyester fabric, which means, although they're leather on the outside, they won't truly breath.
I liked the style and the fact that they have a thick sole, but unfortunately for reasons listed above, returned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Honestly, what is so hard about designing a stylish and feminine, oxford lace up shoe to fit and flatter a wider foot. I wear. and ordered, a 9 Wide. I am a fit adult, on my feet a lot. I choose not to wear higher healed shoes for my comfort and lifestyle. These shoes, even those sized as wide width, are NOT WIDE AT ALL. They are not even a true 9. They are too short, and too narrow. My big toe hit the top/end of the shoe as soon as I put it on, bare foot. Disappointed yet again. Too bad as the look is cute.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This appears to be a great looking shoe, beautiful leather uppers. I ordered my usual size (post bunion surgery) an 8.5, D width. Fully unlaced the shoe. Could not get more than my toes under the tongue. So, no opinion about arch support. I'm very disappointed because I need a sturdy walking shoe for upcoming trips.
I'd also recommend:
Clarks seem to be true to width. Arch support is not ideal for my feet.
Mmrudy, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted these shoes to fit. And they do to a degree. They aren't too big, but my heel doesn't stay in the shoe when walking. They are stylish and just what I need. I'll have to keep looking and trying. So disappointed.
MaryKay, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe is an odd shape. Although I ordered a wide, it is long and narrow, and looked odd on my foot. Very disappointing, because I thought it would be a great non-sneakery walking shoe. Back it goes.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The shoe is very comfortable. However, the patent leather is a weird watery looking material, that is peeling. This is a disappointment. I love patent leather, but this does not look like patent leather.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am always a M standard width but decided to order wide after reading the reviews. I was completely shocked when I put them on and they were so uncomfortably small and tight. Something seems really off about the sizing here. Returning.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is a beautiful shoe. Unfortunately, it is too short in the toe box for my left foot.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So frustrating when a ‘wide’ is too narrow in the toe area. Maybe the suede will stretch, but I’m over buying shoes that might fit later.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
I like the style and love the color, but they are not narrow enough for my heel.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
picture did not match product
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Did not fit, was to narrow even though it said wide with
I'd also recommend:
new balance and drew
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
too narrow for a wide
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I owned a pair of these shoes that I had to return to the retail store when the sole came unglued. They were comfortable shoes, so I ordered the same size from Zappo's. These are way tighter and smaller than my previous pair. I can't find anything on the shoe that shows the size. Either the company has a quality control problem or these are mis-marked because the difference in size is significant.
I'd also recommend:
Paul Green
Christy, Zappos Customer,
0 found this review helpful.