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Customer Reviews SoftWalk Willis

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Rating Summmary:

222 total reviews

Review Breakdown:

35%5Rated 5 stars out of 5

26%4Rated 4 stars out of 5

25%3Rated 3 stars out of 5

10%2Rated 2 stars out of 5

4%1Rated 1 star out of 5

Customer Fit Survey:

67%"Felt true to size"

62%"Felt true to width"

80%"Moderate arch support"

Additional Reviews

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Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have pretty narrow feet but these were narrow.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I loved the look of these oxfords online. I loved them more in person. They look very comfortable. Tried three sizes (8, 8.5, 9) in wide. The first two were too small in the toe box, and the 9 was too big everywhere except the toe box. Just couldn't get the fit right. Sadly sent them back.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Too bad the fit was off. My toe hit the end of the shoe and it was also too narrow, not a true medium.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
nice leather but very narrow
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
They look pretty, but are very narrow, if I knew I would have picked the wide option. I'm usually 7.5 sometimes 8, and these 7.5 feel very tight. Right now they make my feet feel squeezed and uncomfortable - beating the purpose of soft walk shoes...
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
I ordered 2 pair of softwalk shoes in the same size, 7w. This style was much too narrow and I couldn’t even get them on. The other pair fit just fine.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
Very narrow for a regular width. Would consider ordering Wide with even though I never take a wide.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I don't know if these are mis-marked or just made on the small side. I'm ordering a half size larger to see if the shoes will fit better. Great styling, hope it works out!
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I had hoped these shoes would fit as comfortably as the Willis style shoes I wore this past year. Sadly these feel a bit shorter and not as comfortable.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted cute shoes that fit my orthotics. They do fit the orthotics however the back of the heel is so short and without any padding, the shoe does not keep my heel in place. The orthotics also weirdly stretch the middle of the shoe creating a bulge. They run short as my toes can touch the front, so they are going back.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
Ordered wide- definitely not wide… my foot was squished.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I got a narrow. The toe box is a little snug. These shoes are slippery.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very small. I generally wear 9.5, but the 10 was too small.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am a true 8 M in most brands. However, these shoes in 8 M felt too narrow and a half size too small.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is lovely, but the medium was too wide for me. Unfortunately they don’t come in a narrow. I usually take an 11 or 11 1/2 narrow. The 11 was a little long.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Normally 8.5 M, but ordered W for some arthritic toe room. Fit is quite nice, but the patent leather creases oddly across the toe box.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love how comfortable these shoes are, but the quality of the material is not great. The material scuffed and almost ripped after not a ton of wear.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love wearing oxford shoes but I was not lucky with this pair. I wear 7W and have a bunion on my left foot. Even though I ordered a wide, I still felt the sting on my left foot on that darn bunion. Also, the heel seemed to slip when I walked. Lovely style but sadly they must go back.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe is very stylish, and the leather is extremely soft in the leather/suede option. However, it was at least one-half size longer than it should have been. This would not have been a problem if the shoe was accurately sized as a wide. It has a long, tapered toe box and the wide width was not a wide. Sending back, unfortunately.
I'd also recommend:
Ecco, Asics, Earth,
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wear a 9.5N in a casual walking shoe. A 10 in an athletic shoe. This great-looking shoe was too short and too tight in the toe box in a 9.5 narrow. I could try a 10N but my heel is slipping in the 9.5 narrow so it will only get worse if I go up in size. I love the look of it and it has a wonderful feel to it. Hate to return it. Flexx is a pretty good brand for narrow feet even without coming in narrow widths.
I'd also recommend:
Flexx, David Tate, anything Italian.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these in 10 W and 10.5 W and neither worked for me. Back they both go. I normally wear 9.5 W or 10 W but these aren't really wide at all.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is a fun and clearly comfortable shoe, although it seems to run a bit small (half to full size small). The finish is what I'm hesitating on -- it's not quite patent leather, not quite something else. A wrinkly patent maybe? I am still considering ordering a larger size, especially since they really are so comfy - would be good for those long work days where I am walking a lot...
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My foot generally is right on the border between medium and wide - I can usually get away with medium width shoes, but have to be careful about the brand. These shoes even in wide width were too narrow for my feet.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love the fit but the soles have been flopping around since day 1 wear. I’ve tried gluing them back multiple times without success. Don’t want to throw them out because they are so comfortable! But it’s pretty disappointing considering the price.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I wear a medium width and my daughter is wide. I ordered an 8W for her and they were too narrow for me
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0 found this review helpful.

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