Customer Reviews SoftWalk Rocklin

The ankle was uncomfortable

The look of this suede was so disappointing! It came scuffed looking on the toes and heels. I never even put the shoes on my feet!!! For the price this is a disgrace!! If I could give a zero rating I would, that’s how bad the suede looked!!

Wore these 1 day in the city. Did not hold up. Sole is destroyed at the toe. Don't buy these.

I own these boots and love them I bought these to replace the pair I already have. Unfortunately, because of the way they are made they look like they have been worn. Both the front of the toe area and the back of the boot already looks like someone has worn them for a couple of years. If you look on your site, you can tell what I am talking about especially with the color "saddle" and "brown chestnut leather". I don't want to spend $149 on boots that look like they have been worn for a couple of years. So disappointed.

I wish I could tell you about these shoes, but Zappos sent the wrong color three times, so I finally gave up on trying to get the right shoes with them.

The quality is terrible. They arrived with the black paint coming off the heel and the side of the shoe looked scuffed. Very disappointed. I will be returning. Other than that they fit great are very comfortable, and are a nice looking style.

I ordered size 10 N through another vendor. The length is more like a 10.5, the foot bed is actually a bit too narrow for N, however the overall fit inside is too loose. I'm disappointed because I really like the style.

booties are defective, just like the previous pair I had to return! The suede covering is missing ob both the toe or heel area.

DON’T BUY! I bought these one month ago and they are falling apart. I am so disappointed. They fit great and look great but for the amount they cost I should get a season of wearing them before they start falling apart

Runs very small

Stylish, comfy, nice fit. I'm returning due to the poor quality. These are suede and the shoes are "bald" in spots, especially the toes but also the heel area. I'm returning them. It looks like the suede was sprayed on and my hand have black residue from handling the shoe.

I got these in the fall -- they are soft and comfortable -- but I've worn them around for a few months (not every day, in office and sidewalk environments) and the heel is already falling apart. The top-side leather remains in perfect condition. I spent a lot of $$ on these and thought I would go at least a year without having to replace the heels or toss them altogether.

Disappointed ... I have this boots in other colors and have been pleased. Unfortunately, this boot's color is definitely not as pictured on the website. .. . It is more orange than tan. Will be returning.

Runs smaller than other styles, color not as pictured (saddle), overpriced

unfortunately they didn't look anything like the pictures, the burnished toe and darker color were not true to the pair I received. I ordered 2 pairs from the same brand and the other boot fit perfect in the same size and looked exactly like the picture. So back these go.

Too small - couldn't get foot in boot. Also suede was worn on the toe

These boots are so cute but they appeared to have been worn or returned. The suede is worn off on the toes and on the heels. The bottom also looks like they have been worn. These boots should not have been sold as new. Very disappointing....

I have two other pairs of shoes in this style and size and they fit perfectly - 8 WW. This pair was too narrow. They were even too narrow for my daughter who wears a wide, not double wide.

As mentioned by other reviewers here, I order this brand a fair bit and at their prices I expect a certain level of quality. A mere few wears of these boots, and the 'leather' heel began to shred, rip off and come apart to reveal plastic underneath, SO CHEAP. Now they just look absolutely horrible and for the amount of money I invested in these boots, this simply won't do. What a shame that this brand cut corners on the manufacturing and make of the heel of this boot. I will not buy this brand again.

Cheap heels - coming apart. Overpriced for the poor quality of the heel. Everything else is great about the boot but it does run narrow

I have had this item for awhile now and have been very disappointed with it. At first I thought they were going to be comfortable, but the shoe seems very cheap and not good quality especially for the price. I can literally feel the street through the sole. There is the cushion but after that the sole is basically nothing. I can feel the cracks of the street and my feet become freezing immediately no matter how warm of socks I wear because there is just nothing between your foot and the street. Also they do not look as sleek as the photo or as other booties. They are a bit clunky looking. The suede does not look nice either and wears quickly. These are soooooo not worth the price, I’d say they are worth about $25.

What? I have the Sam edelman petty boots and wanted a version in black with a rounder toe. I thought these would work but they just look so damn ugly and cheap. Nothing like the Sam Edelman ones. They are also not as round toe in reality as they are in the photos. Sadly they look cheap looking and unflattering. The search for a flat wide width ankle boot in black with no buckles continues. Sigh.