Customer Reviews UGG Coquette
Write A ReviewRating Summmary:
547
547 total reviewsReview Breakdown:
71%5Rated 5 stars out of 5
7%4Rated 4 stars out of 5
6%3Rated 3 stars out of 5
6%2Rated 2 stars out of 5
11%1Rated 1 star out of 5
Customer Fit Survey:
67%"Felt true to size"
100%"Felt true to width"
67%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Reviewed at UGG US
I received these as a gift from my husband, they were beautiful and comfortable but unfortunately the quality was not great. I've only ever worn these inside and the seam that attaches the upper to the sole already split. Unfortunately I was told since it's just over a year they will not allow it to be covered under warranty. I've owned many UGG products over the years that were worn outside and they lasted much longer than these UGG slippers. It's disappointing to see the quality go down and have no options to repair or replace I produce I really liked.
Allie,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Its been one month since buying these and the fur is already wearing off at the heel. These are only worn inside at my home, with socks. The quality of Ugg has definitely gone down.
Tl,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Good for house slipper. Uncomfortable to walk out daily with. Back open with no support.
Lilly,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I own many ugg shoes from previous years, and the quality used to be great, I think for people like me,who know the brand from many years,we can see the declining in quality,is sad and offensive at the same time, I return them,I have noticed that the color chestnut is the worse, in top of the horrible quality,is the worse company returning the money back,takes forever, I used to buy Ugg from department stores, and I started buying from ugg directly thinking that was better,believe me is awful,I was wrong,come on ugg don't put in jeopardy your costumers,
Gege,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I've been buying this same exact slipper for the last 15 years. I started in high school. I just got a new pair for my birthday yesterday and am shocked at how uncomfortable these have gotten. The slippers are little more narrow and the soles of my feet were killing after an hour of wearing. I'm so confused. I compared my older ones vs. the new one and the soles of the shoes are definitely a different material & there is less fur lining. Anyways, super bummed. Returning. May try a size up but may not waste my time. I guess if I hadn't been buying this same model for so long, I'd never know the difference. Would have just thought it was an overpriced, uncomfortable slipper. FYI, I rarely leave negative reviews but feel UGG should own some accountability over the change in product & know how unwearable these really are.
A M,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I only wear these shoes in the house. They have not held up at all. They are cute and very comfortable but paying 120.00 for some slippers that don't even last one season is ridiculous.
CN,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I have purchased multiple pair of the same slipper. Two months after I made one of the purchases the fabric is tearing away from the seam for no reason. Ugg denied my warranty claim as 'normal wear and tear'. Save your money, don't buy these. They are horrible quality. If you only get 2 months of wear before they fall apart they are certainly NOT worth the hefty price tag.
Unhappy,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Was very surprised at the color in person compared to the online photos
E,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
These ripped within one of week of just wearing them inside. Idk if I happened to get a bad pair or what. I've never had uggs do this before I'm so upset!!!
TJ,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I am a lifelong customer and purchased these slippers. They fell apart in a few weeks and Ugg said I could return them for warranty (up to one year). I followed the instructions exactly and even though I included all of the information that showed they were purchased less than five months ago, Ugg mailed them back to me saying they were out of the one year warranty. Not only did they rip me off with the defective slippers, but they then wasted an additional $20 for me sending in the warranty and then falsely rejecting it, which people on line claim happens to them as well. Unacceptable way to treat a loyal customer.
Longlostfan,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
The slipper did not fit well like the first pair I ever get from uggs and loved.
Hal,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Daughter in law was very excited when she received these.. wore them immediately and turned her socks black.. the slippers were black .. you really need to wash the material first before selling to the consumer..was very disappointed
Nick,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
My wife was very excited to receive the slippers until she noticed they had a stitching defect on the collar of one of the slippers where instead of there being the wool lining it had the seam exposed where the suede was seemed together. Paid $30 extra for expedited shipping and now had to return and wait for replacement.
William,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
So disappointed I have been trying to replace my slippers for years. So I tried again and they are not that thick fur, and the sole seem more bendable
So I'm keeping my old ones as old as they are they are bettter then the new ones
Ldyluv57,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I can't rate this gift yet until after Christmas when I find out from the recipient if she liked them of not.
Rissa,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
My daughter received these for her 15th birthday in late October, the inside of the slippers are already worn out. So disappointing. Attempting to do a claim but without the receipt I don't have high hopes.
A,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
On November 24, 2023, I purchased a pair of UGG Coquette Slippers as a Christmas gift for my daughter. Unfortunately, the slippers failed to hold up. The suede separated entirely from the insole, causing the slipper to come apart completely. This wasn't an isolated issue, as the same thing happened to her friend's Coquette Slippers.
Upon checking the original order date, I confirmed the slippers were still under UGG's one-year warranty. They were in pristine condition aside from the defect. Following UGG's online warranty process, I sent the slippers back, providing the purchase date, order number, and delivery details. However, UGG returned them, claiming they were out of warrantywhich was incorrect.
Despite countering every excuse provided by the customer service representative (who even admitted I was being wronged), UGG refused to honor their warranty. This experience was deeply disappointing, as UGG was once known for its excellent quality and customer service, including a lifetime warranty in the past.
This incident reflects a drastic decline in UGG's commitment to its customers, prioritizing denial of claims over maintaining trust and satisfaction. As a result, UGG has lost me as a lifetime customer.
Christine,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Bought a pair for my gf 2 years ago and she absolutely loved them to death
Ordered a new pair and the first thing we both noticed was the sole had changedusing a cheap "croc-like" material and there was absolutely no cushioning. Same price, with a drop in quality and comfort.
No thanks.
Eddie,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Purchased the Slipper ii and the heel inbed wore out after 4 weeks of use. Indoor only, still has stickers on, sent them
In and was refused warranty!
Last time purchasing UGG products. Started warranty prior to 1 year warranty date but was denied because they didn't receive them in time.
They could have at least offered to repair them.
Hopefully one day UGG will return to the quality and service it used to have!
Joe,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I got black ones
And if I wear them for longer time at home they paint feet black, I can not even wash them off, after soaking them in bath they are still black
Erika V,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
UGG was always known for quality and comfort, hence the price tag. Not anymore. I could not be more disappointed in these Coquette slippers. They LOOK great but there is ZERO cushioning in the sole. I mean none at all. The sheepskin (if it even is that) lining is so thin it provides no cushioning either. It's like walking on plywood. Absolute garbage. I will never buy UGG again.
CarlaJ,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I have bought Uggs since they first came out but the last few pair have been all over with quality, but 5 out of the 6 pair I've purchased in the past 2 months have been horrible! Right out of the box fur is missing or poor on all of them. The "suede" is so soft my foot slides right to the top, they are super wide, and my size has dropped down 2 sizes. These are super expensive therefore quality should not be way worse than a low budget store. My favorite brand has sadly now become my least.
FL G,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Very expensive and very not comfortable!!! Needs more plush for where your foot is.
Goofy,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Heel started showing wear after 2-3 months. At 6 months of minimal wear, the heel is completely worn through & bald. and the inside of the slipper is equally worn (mushed, matted, & bald wear foot hits). i don't recommend this product for the high price tag. the quality compared to price just isn't there.
Boo,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
After barely 3 months the inside lining had
completely worn off. I've never purchased anything at this price that has been so poorly made.
Disappointed B,
0 found this review helpful.
