Customer Reviews Hoka Gaviota 5

HOKA was my favorite shoes but the new sole is really bad quality and not supportive

Shoes are of poor quality. 4th pair of defective shoes in 11 months

Poor quality

They only last about 3 months and I only wear for maybe 3 hours a day. For the price it's unacceptable that they don't last longer than 3 months before falling apart. Don't know if I will ever buy again

The shoes look fine but they hurt my arches on my feet so I can't walk on them very much

Great shoes! Why did you change them so much from the 4's?? Way too wide! NOT the same shoe. It seems all these updates yoh are doing to your line of shoes is not great. I love my old Holas and have many pairs. Unfortunately, all these changes I am going to have to find a new shoe company.

These insoles are pretty hard and o don't have that nice bouncy feeling I was hoping for from HOKA I bought these for surgical recovery but found myself ripping them off after a few hours

Gaviota came recommended by podiatrist but they have now made the front toe box wider almost looks like a paddle produck bill. Comfy but beyond un attractive in the black on black. Maybe it's because it's all one color but I have to return just not worth the $$ if I'm embarrassed to wear them

I've worn Gaviota 5's for YEARS. They have been my saving grace to get through my 12 hour shifts as a nurse and not feel debilitated at the end of the day due to my plantar fasciitis. HOWEVER -- I bought a new pair this year to replace my worn out pair from last year and I couldn't even make it through one shift. I knew something was WRONG. I triple checked that I had ordered the correct shoe, convinced I had made an ordering error because all the previous years I had just reordered the same shoe. Nope -- Hoka made an update to the structure of the sole, the "H frame" and it's HORRIBLE. My arches were aching, my heels so sore I could hardly stand. On one hand, I can understand updating shoes and advancing research on support styles, and by all means Hoka, please do that! However, can you please just make a new model of shoe entirely instead of messing with a shoe that has been around for so long?? I can't find the old model for sale ANYWHERE and now I'm back to the drawing board to find another shoe that I can wear to work, and I could cry. It took me many years of suffering to even find these and they made such a difference in my quality of life. Now I have to start over and it's quite daunting. The shoes are great.....unless you get this newest model. 1 star is all I can give.

I have had two previous pairs Gaviota, and loved them.Literally wore both pair out. So when I purchased this pair, I assumed they'd fit and perform just as well. The first time I wore them, I noticed a little pain in the balls of my feet. Didn't think much of it..I stand and walk a lot for my job. By the fourth wear, my feet were hurting so much that it hurt to walk. I stopped wearing these shoes and went to the Bondi pairs that I have. Feet started to feel better. A month or so goes by, and I wore these again just to run to the store..not terrible, but definitely some pain. Tried them for the last time, and my feet hurt so bad, I had to go back home to switch shoes. So I looked up the extended warranty, dealt with a wonderful customer service person who had me take photos of my shoes, foot, etc. I just received an email saying they won't accept the shoes back (Just wanted to exchange for another pair). I had them just over 90 days, and did not wear for at least a third of that. I have six pairs of hoka shoes right now(plus others I used to have and wore out) and every other experience has been fantastic. The fact that these weren't, and that Hoka won't do a thing to resolve the problem, is ridiculous. I just got my husband his first pair, so we would have been buying many many more pairs of shoes. Bad pair of shoes, even worse customer service, Hoka.

I have 6 pairs of Clifton's and a Gaviota in another color. But these shoes were a total disappointment. I have had them 4 months and holes are coming in the toe section and the sole is completely warn out. And Hoka will not honor its warranty. For almost $200 I expected much better. I have loved Hoka but they do not stand behind their product. I will be looking for another brand!

I have the Gaviota 3 shoe which I loved! This new product, Gaviota 5,was so wide in the toe box, it looked like a Croc shoe and importantly, it didn't fit properly. It was too wide but a half size smaller would have been too short. I am really disappointed and unfortunately, sent the shoe back today :(

I've ran in the Gaviota shoe since 2020 and loved all pairs but this one. The arches of my feet now hurt, I have Achilles pain and my calves are miserable. I've tried to make these shoes work for 2 months but I can't run (can't even walk comfortably) in them. Super disappointed in this shoe.

I have been wearing Graviotas for at least 5 years now, 6 days a week in my exercise class. I need the most ultra plush and stability shoe available and they have been a godsend. My current pair ( the 4)is 2 1/2 years old and I have been hesitant to buy the 5 b/c many, many reviewers are saying they have ruined the shoe by changing it! Unfortunately, the reviews are correct. The shoe has been ruined. Extremely wide, my feet are swimming in them so the stability is not there (I wear a wide in the 4 so that tells you how wide they are), all the cushion in the front of the shoe is gone and I can no longer jump or kick without feeling pain in my knees and ankles. PLEASE bring back the Graviota 4!! I am now going to have to try other brands which is a real shame as I am huge Hoka fan. I have the Bondi's for everyday and the hiking boots for Switzerland. Can't believe you changed a great shoe.

After wearing these HOKA for only 5 months 2-3 days per week they fell apart. The front of the shoe on both feet began to separate. I submitted a manufacturer warranty claim that was denied and the only answer I received was I could try again. I was not about to waste more money on shipping again. Terrible product. I will no longer purchase from HOKA and will not promote the shoes.

I am waiting to see what the warranty is like. So far, not helpful. The shoes were 175.00 and a plastic curved portion in the heel is poking out. AWFUL!

Purchased item twice tread doesn't last. You would need to replace shoe every 3 months. I purchased a pair August lasted till October. Purchased a 2nd pair in October lasted till December. Found customer service unhelpful and hard to reach.

First time buying this brand, I should've stuck with my original brand I've purchased my entire life. One the shoes lost their comfort in a matter of moths along with their crappy fabric. These shoes didn't even last seven months without the fabric starting to come apart. The funny thing is these were just my regular walking shoes not even my gym shoes that outlasted these and they are different brands. I will go back to my old brands because not only does this shoe suck, but they're warranty is a joke they make it so people don't wanna even go through the process so they don't lose money, but in the long run, you will lose my future money. I will not buy these shoes for my family my child or my grandchild. I will just continue to tell people how awful these shoes are and their warranty process that alone will make it worth it because I know they've lost future sales because of their junk shoes. Any good quality shoe company like Otho feet. New balance, of food and the list goes on stand behind their product and make the warranty process quick and simple if needed. This company knows they sell junk shoes so that is why they have the process they have for warranty.

My podiatrist rec me this shoe but in the winter time it's too cold and when I wear warmer socks the shoe is hitting my pinky and it hurts! Would like to exchange, I don't have the box anymore but just bought this. I would like to exchange this to a wider shoe maybe that's better

I'm a first time HOKA buyer I'm 76 and chose the brand and shoe based on my daughter's recommendation. I had foot surgery recently and needed these, however, I returned for an exchange color and have yet to hear from you WHEN WILL I RECEIVE REPLACEMENT? Never again!

I love the fit of these shoes, however the quality is beginning to deteriorate and I've only had them for two months. This is very disappointing to me as I do love these shoes. I wear them for my shifts working at a hospital and for the occasional errands run very low impact! The soles have begun to peel back which is creating a tripping hazard.