Customer Reviews L.L.Bean Boat and Tote Large

The tote bags are much more cheaply made than they used to be.

Have purchased this bag as gifts several times over and the quality has gone down tremendously. Stitching is poorly done with an underlay of the handle.

First purchase and disappointed it arrived damaged

I received this bag for Christmas. I absolutely love it however, the embroidery doesn't start my last name with a calital( pronoun. It looks ridiculous.. Ms coyne instead of Ms Coyne The C should a capital.

Not happy with monogram or the customer service to date. I have been a customer for many years ordering many personalized items; however, very disappointed with a Christmas item I purchased as a gift. I have reached out to customer service 3 times and they keep dropping the chat and one lady told me it was because of the weather. I love the bag just disappointed with the monogram size (super super tiny on one bag where they were perfect on the other 3 bags i purchased) and the customer service has not been good up to this date.

Monogramming nightmare! Not only spacing but the order of initials! Took 3 attempts and hours of waiting.

the bag smells funky when it arrives. i have tried to spray perfumes and fan it out but it still smells really bad

Returned. Tried canceling immediately but wasn't able to.

These are the best bags. We have all sizes and love them. They are very strong & carry a lot. We have given them as gifts to our children and now grandchildren with their names engraved. Very happy with these bags.

Handled are way to long and bag not what I expected

I have bought these for 40 years I was happy about the white monogram But the thread is so shiny it looks awful I think I have to throw these out