Customer Reviews L.L.Bean Boat and Tote Medium

Very hard material, not comfortable, I returned it

Much bigger than expected. I have been wanting one of these bags for years but ordered a much bigger size than I wanted after using the pictures for reference. I must be much shorter than the example people because the bag is way bigger and the straps are way longer than what I wanted. Unfortunately I monogrammed it so I can't return. Word to the wise- use measurements not the pictures!

The seams of this bag were very messy and I was shocked that they would ship something so bad. The quality was very poor and I was very disappointed

Ordered and it took a month for this "quality" bag to arrive. Absolutely unacceptable! Stitching is all over the place. What a waste of materials!

I got the medium and when I got it. It's a lot smaller than I expected. I went off the picture of the model wearing it. Such a bummer. I wish I got the large instead.

After waiting MONTHS and even getting a call from customer service to give my cc info again, due to an issue I'm still not sure about or how it happened a portion of my order was cancelled. The threading in the item I did receive, that was purchased for my husband, looks very cheap and had strings hanging in multiple places. I still have no bag of my own, due to the cancellation. I was so excited to receive mine, checking multiple times a week for an update. Very disappointed!

Very bad monogramming - looks so sloppy. Quite disappointed in quality.

horrible construction -- everything was threadbare

I bought this item for mothers day and it has yet to come in. Apparently it is on back order and they keep pushing back the shipping date. Now they are saying it won't come in till next month.

Unfortunately ordered in April knowing it was back ordered. Ship date was June 2nd, then got an email stating it would be shipped July 2nd. End of June received another email stating it would be shipped August 2nd. I decided to cancel order. It was getting ridiculous. They had the nerve to send me a catalog after that. I would never order from there again. It does not make LL bean look very good.

I ordered my tote in mid May. It was back ordered with a shipping date set for July 2. I thought that was steep but thought it would be fine since the weather would be perfect and I would get lots of use out of it still. July 2nd came and after checking for shipping status, noticed a delayed shipping notification stating new shipping date of August 28. I see all over different social medial platforms, multiple social media accounts promoting and posting about receiving their tote so I guess since I don't have a platform, my order got pushed to the back of the line. I see that currently, if a new order is placed the back order date is September so in order to avoid receiving another delayed shipping notification stating, I have canceled my order to avoid disappointment.

Threads were fraying, delivered in poor condition.

Stop Republicans from passing trumps bill! Support the ppl or we won't support you

It took 6 months for this tote bag to be delivered to my daughter . I love this bag, I grew up using this bag.but waiting 6 months to receive it was ridiculous! If they were having production problems, Llbean should have not have it listed in their catalog. Apparently, the problem was with the XL size tote bag.

Purchased item in April. It's been delayed twice. Now my arrive is in July. Takes too long and now I don't need the item. Never had an item take so long to arrive. Had to cancel order.

My husband ordered this back in February, haven't even received my order yet. Just got an email it won't be in stock until September! This is a scam! They also charge my husbands card once a week with a five dollar charge! Terrible company!

I ordered this product on 1/31/25. I've yet to receive it. Back order dates have changed several times and now I received an email stating it has been pushed back to September 30th.

I literally purchase this about 2 weeks ago. It is so stiff and hard. It's unbelievable, and it's uncomfortable. It's also fraying on the side, totally a waste of my time and money..

I ordered in Sept and the gift was finally delivered. Horrible. I had to call and reorder too many times

I got this bag as a Christmas present but it didn't arrive until end of January due to being backordered. I then got it monogrammed a few weeks later but the monogram was incorrect so I sent it back. I was told the bag was in stock and would be fixed within a week or two (this was early March) and was just informed I won't receive my bag until June. Decided to cancel the order outright due to waiting too long but very disappointed in the entire process

I was very disappointed with your service. I waited for four months for totes that were ordered in November for Christmas presents. The whole time I waited you had those totes listed as available on your website. Poor service!

I was really looking forward to this tote but the stitching on the sides is kind of terrible. Super messy and doesn't really look professional at all.

I ordered 4 bags and I am still waiting on one. Took way too long!

After waiting a few months for my order, LLB canceled it, yet here it is, the same exact product available to purchase with a several month wait time! Unreal

I can't believe it took 3 months to arrive. And I paid for shipping. The item wasn't even back ordered.