Customer Reviews Sam Edelman Vienna
Write A ReviewRating Summmary:
179
179 total reviews
Review Breakdown:
51%5Rated 5 stars out of 5
30%4Rated 4 stars out of 5
9%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
78%"Felt true to size"
80%"Felt true to width"
90%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Nice classic heels
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Beautiful shoe, overall too wide
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is beautiful, but the Wide model doesn't provide enough room and the shoe hits bunion spots (and mine are on the mild side) right on the bone. Tried half-size up but then the shoe is too long. I have other, taller pumps from Sam Edelman in Wide and those fit just fine. It's really unfortunate as this model is comfortable otherwise, but I have to return this pair.
I'd also recommend:
Naturalizer
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Good quality but not leather.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I typically wear 9.5 or 10 M, sometimes 9.5 W. Got these in 9.5 W. The heel area fit ok, but the toes were completely crushed in even with the wide width size. The big toe joint (I don't have bunions but that spot) was trying to explode out of the side of the shoe; they were way too narrow. I will say it felt like supple, high quality leather especially compared to the 5 other styles I tried. Returning.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Sam Edelman
These are perfect!!! A must staple in your closet! Not too high of a heel, not too short of a heel!!!
Cynthia F,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Size was fine, and shoe was super comfy. The pointed toe is comical, and I could never ever wear these without feeling ridiculous. I will continue buying Sam Edelman shoes because they are super cute and extremely comfortable, but this one was a miss for me.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Pretty shoe, great height. Color a bit more caramel than was looking for. Was sent two right-foot shoes—may have kept them if that weren’t the case.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
One of the shoes fit much larger than the other one. This is the reason I am returning the item.
Helena, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Sam Edelman
The shoe is not as comfortable as the previous Sam Edelman I own and it's mainly bcoz it's quite pointy which pinches the toes.
The suede looks elegant but quite delicate and difficult to keep clean.i bought it despite knowing suede is hard to maintain coz I was hoping the shoe would be a comfi one but after a day at work in it in which moderate walking was involved, my feet were hurting.
N.m.L,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Sam Edelman
Beautiful shoe, but runs slightly large initially and since suede stretches it now runs about a full 1/2 size too large for me after three wears. Had to add inserts since my heel kept slipping out and they aren't eligible for a return anymore. It's a bummer since I love how Sam Edelman shoes feel without inserts.
Marey G,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I gave these to my daughter for Christmas, but they run large... she nearly walked out of them :(
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Do you not have them in size 4?
Roma, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sam Edelman
The leather at the point of shoes peeled off on both shoes. Cheap leather for sure. Don't recommend to buy even on sale. It's not worth it.
Ccbueso,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Style was very classic. Toe box felt narrow for a somewhat wide foot. Shoes arrived worn and damaged.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sam Edelman
Pretty shoe but not a kitten heel at close to 3 inches. Calling these kitten heels is ridiculous. The Sam Edelman shoe business ought to know this. Tried on, did not purchase.
Steenabelle,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sam Edelman
They are okay, the leather waves on one of them. Contacted customer service two weeks ago, haven't heard anything yet.
Sara H,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am returning theses pumps. Although they’re attractive, and I like the neutral tan suede color, they are not comfortable! They were squishing my feet as I walked around my bedroom. The Nina Bristol style is much more comfortable.
Liz, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe had a higher heel then what I wanted, therefore not very comfortable if I had to walk any distance.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Too narrow in the foot bed
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
too tight in foot
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sam Edelman
These squeak when I walk in the house so I haven't worn them outside. They are comfortable but embarrassing. Have the same shoes in black suede without an issue. Much nicer heel height than the hazel for everyday wear.
Erine,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
I think the shoes were mislabeled? I ordered 6 1/2 W, and I couldn’t even get my foot in the shoe. They were $59, so when I went to order a size 7, they were $150!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The material is cheap for the price of the shoe. One of the toes bent almost immediately and the heel is peeling already. Really disappointed!
Hilary, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The black leather Vienna after one wear the leather of the toe of the shoe is already worn off. I have never had that happen before which tells me the quality of the leather is not good.
Anonymous, Zappos Customer,
0 found this review helpful.