Customer Reviews Sam Edelman Vienna
Write A ReviewRating Summmary:
179
179 total reviews
Review Breakdown:
51%5Rated 5 stars out of 5
30%4Rated 4 stars out of 5
9%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
78%"Felt true to size"
80%"Felt true to width"
90%"Moderate arch support"
Additional Reviews
Sort by:
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
I wanted to love these so bad. I thought I had found THE work shoe-- they were comfortable, perfect look, perfect height. And then I wore them to work
for one 8 hour day, and I went from my house, to my covered garage, to a covered parking garage, and into an office and back, and the toe of one of them
crumbled off. They were never even exposed to the elements or outside-- it was all covered and dry cement and carpet. I took them to a cobbler to try
and get it fixed and they said they could patch it but it'd likely look terrible because they can't match the material exactly. I'm outside of the return
window, so these are going for the garbage.
Abigail C,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Gorgeous, quality shoes.
I think they run small. I'm normally an 8.5, and based on another review stating they run big, I ordered my regular size. The shoes are beautiful, but they barely fit, my toe is all the way up the point. I can only imagine wearing them for a couple of hours, I'm sure they'd be agony. I'm trying to exchange, but the 9 is out of stock. I guess I'll wait a bit.
Christina, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
Perfect heel height and Im so glad they are available in a wide width. This brand has been a go-to for me because I have a wider foot and its impossible to find pretty shoes in a wide width. I would recommend possibly sizing a half size up just cause they felt a little small in length but I can make them work in my normal size. I hope to see these in more color and style options similar to the taller heel version of these.
Lokoglo,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
Im a long-time fan of Sam Edelman & typically default to HazelsI wanted a simple brown suede & loved these - the style is so similar, its just a lower heel height. Theyre perfect! Comfy right out of the box in my usual size 7. I wish there were more colors/patterns/textures like in Hazel, I would absolutely buy more in this style. Ive worn these with jeans & dresses to work, the heel height is great! And I especially love the slightly lower heel with an ankle-length or cropped jean.
MarchHare7,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
Im a Hazel lover but I have a few things thatd look great with a slightly lower heelI also dont own a nice simple brown suede heel & so these Vienna pumps really knocked it out of the park for me! The Frontier Brown Suede is beautiful, comfortable out of the box in my usual size 7 & the heel height is perfect, though I wouldnt consider this a kitten heel at all. Would love to see a bigger variety of colors, textures & patterns in Vienna, I would definitely buy more.
MarchHare7,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
They are okay, the leather waves on one of them. Contacted customer service two weeks ago, havent heard anything yet.
Sara H,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
I love the Vienna! I have always been obsessed with the Hazel pump but found it too tall to be a practical, every day shoe (sorry Im just not that comfortable wearing heels!) but for occasions, and trips into the office, these are the PERFECT shoe for a clean, sophisticated, simple and pulled together look without the stress of a tall heel. I feel like Marilyn Monroe and Kate Middleton all in one whenever I wear them. The soft buttery caramel suede is simply divine! Now I just wish it came in every color as the Hazel!
Margot H,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
the seude is extremely delicate
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Beautiful shoe but runs a little small. Arrived looking used as well—dirty on bottoms of both shoes ):
Colleen, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
Beautiful shoe, but runs slightly large initially and since suede stretches it now runs about a full 1/2 size too large for me after three wears. Had to add inserts since my heel kept slipping out and they arent eligible for a return anymore. Its a bummer since I love how Sam Edelman shoes feel without inserts.
Marey G,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Sam Edelman
Very nice shoe. Is wearing really well. My one complaint is that it speaks when I walk which is weird. It would be nice if the bottom had some traction for grip. It's very very smooth so it's slippery when walking on ice or water. But it seems like very good quality and the price is reasonable so I will likely buy at least one other color.
FJW-,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I always wear a size 7.5, however this shoe slipped off of my heel. I had to return the shoes for a size smaller.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Sam Edelman
My order arrived today. I love the heel height it was so comfortable. The shoes' toe box area were bit narrow. It needs some toe box stretching. I'm returning it because its inner tip of the heels wasn't correctly glued. But I just ordered another pair with same color. Hopefully, next pair will not have the same defect.
SunnyDAY,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Not as comfy as I hoped… but high heels are only so comfortable.
Claire, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered beige blush, and the description says leather, but they are patent leather. They’re also tight, which may get better with wear, but I am returning because I did not want patent leather.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Sam Edelman
Great style .
1st time wearing , need to be broken in
Feet hurt after 3 hours . I was on my feet and had not sat during those 3 hours so, that could be a factor also . Love the animal print, so subtle !
SherDK,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
These squeak when I walk in the house so I havent worn them outside. They are comfortable but embarrassing. Have the same shoes in black suede without an issue. Much nicer heel height than the hazel for everyday wear.
Erine,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
Absolutely beautiful shoe, everything about it is perfect. Wore them right out of the box to a holiday dinner dance & danced all night (Im 75) ! So comfortable! Do not hesitate to buy them . I bought the black suede, so elegant! Fit true to size , well worth the cost ! Love them !
Pat B,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Sam Edelman
Nice and quality shoe, with a timeless look. A little snug
Kathy V,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
Go to shoe!!! It is so comfortable and has a perfect heel but not so high that its uncomfortable.
NJ M,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Reviewed at Sam Edelman
Just got these in black suede, they are gorgeous ! Beautiful details. Fit well & very comfortable. They remind me of days gone bye, classy, & elegant on the foot, cant wait to wear them .
PatB,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Beautiful shoe. Unfortunately I will be returning them for a wider size.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Sam Edelman
Looking for this shoe in a wine color. This is my second pair. Next time will go 1/2 size larger for comfort.
Dottie M,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Too narrow in the toe box for me. It was wide enough everywhere else but rubbed against the side of my big toe.
Liz, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Too tight
Anonymous, Zappos Customer,
0 found this review helpful.