Customer Reviews Ariat Terrain Waterproof Boots

I wore these boots only 3 4 times and they got ugly. One even turned light brown and the other dark brown and i am normally a big fan of the boots but these really disappointed.

I used to love these boots, but they are unfortunately so uncomfortable to wear all day in the barn.

Bought brand new 4 months ago and already ripped out in toe area and unrepairable. Ariat used to be my go to workbook, but so disappointed. Customer service has been non responsive

My boots arrived with a discoloration on the right heel. I reached out to customer service and sent pictures. It has been 2 weeks and no word back.

After placing my order I got an email a couple of days later that my order was canceled.

Very stiff and I returned them with alot of hassle

I've contacted FedEx but the package never delivered to my house and the photo FedEx took on the delivery is useless. FedEx Tracking# 441944577249

I haven't received the brown terrain boots!!!,,,,,,,,,,,,,,,

Ordered for husband Dec 27th - Received Jan 6th, returned for smaller sizing (delivered Jan 16th), and still pending status response to case with replacement update. Unable to review product until received but will happily update with a review of the product once received. Case 02002261

I bought these to match a show pad I got for Christmas and am extremely disappointed. The color on the website appears black with some pink stitching and maybe some white or light pink stitching. Once they arrived the stitching is actually purple with some teal and a little pink. The sole is also some kind of composite and it seems like it will be a little slick in the stirrup with minimal treads, I bought them to show in. I love Ariat and am sad to say these don't hit the mark for me.

I was billed, but my order was never received, and customer service is completely unresponsive

I was sent the wrong shoes. Had to send them back to ariat.

I ordered the regular calf size but it was way too large around my calves. I have fairly developed calves so this was very surprising and disappointing.

This is the 5th pair of the Rambler Western boots I've owned. I wear them daily. I've noticed the quality has definitely decreased. I've owned this pair for only about a month and the sole is already separated from the boot. I'm very disappointed in this last pair. These boots are expensive enough they should just fall apart with very minimal wear.

I never recieved this it was canceled the day it was supposed to be delivered to my door with another pair if boots that i was overcharged for.. ariat customer service is a joke!!!

Was super excited to snag a pair of these boots on sale during the Memorial Day sale. Placed my order - only to be notified after the sale that they were not in stock. Called to order a different size and was extremely disappointed that they would not honor the sale price due to their website inventory update lag. I was shocked that such a reputable company with a great product didn't have better customer service to correct a fault on their end.

These were discounted, but it wasn't mentioned they are discounted due to damage in color. If I had known, I would not have purchased them and the company and I would save time and energy for double shipping cost. The Right boot came with 2 large bleached stains. I sent them back.

We usually love ariat but this boot is awful. Don't recommend.

I wouldn't know if these boots are good or bad because what was delivered to me was a pair of youth cowboy boots. I called twice the VIP support number, but I have yet to receive my shipping label to return the cowboy boots, and who knows if I'll ever get the boots I ordered! I've ordered several times from Ariat, and have been happy with the quality of my purchase but this is the first time I've had to call customer service, and I give them a 1 on a scale of 1-5.

Not the usual Ariat fit. Very disappointing since I never before needed to worry about them not fitting. I order my size and they fit that's it, not these. too narrow at the toes and too short since they were too snug on the ball of my foot.

My order was canceled, no one contacted me about it and now you want a review? They are still available on your website by the way! Poor customer service!

Bought the boot in mid January and found them comfortable. Sadly here we are not even 6 weeks later and the boot are falling apart. I have owned Ariat boots before and they have been great- these are not living up to my expectations and are poorly constructed.

Purchased these in October from the store I work at and by November the plastic on the toe started giving out. By February and front of the shoe completely fell apart. I have had these shoes in the past and this wasn't a problem. What happened to this design? I wore these to my job as a cashier at work. No wear and tear doing that job! I expected a lot more from Ariat.

The C width was much too narrow for me so sadly the boots had to be returned. This is not a problem I've had with other brands, and I don't have unusually wide feet.

I never received the boots and haven't had a reply in more than two weeks.