Customer Reviews L.L.Bean Mountain Classic Down Parka

This one star is as much for the product as LL Bean. The coat's not even that warm, but it does fit nicely and is cozy. After wearing it for about a month I noticed a tear on a seam. I contacted customer support who said I should send it in for evaluation, which is understandable, but wouldn't have a response or possible replacement for another 3 weeks after receiving it. This means I will have no coat in December/January in NJ. I will not be sending it back, and will be buying another jacket for the year elsewhere.

I am 4'9" 125lbs and purchased a petite XS. There is room for 2 of me in here - the sizing is so off. The length was nice though, it came to mid-thigh which is what I was looking for. Unfortunately had to return.

Not warm enough for the price. I found something warmer from LL Bean's competitor.

I got this as a Christmas gift in 2021 so 2022 winter was my first full season wearing this. I kept having issues with the zipper getting stuck and it not pulling up and ultimately last week, so we'll call it 5 months of wear, it basically gave way and the zipper splits if I so much as move my legs. These 5 star ratings are a farce. This is a piece of trash

The length is very odd. I am 5ft tall and ordered a petite xxs. Do not like it all. It looks like a bag

This coat is not warm in winter weather, ie 32 or less; wind goes right through it. Zippers difficult to start & snaps hard to close. No inside pockets, outside double pockets not useful (zippers too small & fabric catches in zippers, snaps difficult. You will live in static city after removing the cost. Hood is huge - who has a head that big. Very poorly designed. Cannot recommend, too late to return , will donate. Totally dissatisfied.

Wow the best choice i made to purchase this jacket. Fits right and has adjustment tabs to keep it close or loose. The hood is an added advantage when bitter cold to save your ears without a hat underneath.

The hood was SO huge, even with the built-in draw string that is situated about 3 inches behind the front edge of the hood (why?), I never could have seen where I was going! I also did not like the "burgundy" color, it was a sad rust color. Also, when I tightened the waist drawstring, there were large loops hanging inside next to the zipper, so I had to push the loops out of the way to pull up the zipper. There was NO drawstring at the bottom hem, so the bottom hem just dangled loosely. It would not have kept me warm in cold windy weather.

This jacket is not warm at all in 32 degree weather. The petite large had tight shoulders and armholes and the regular large was huge with tight armholes. The zipper was defective as well. Looks better in the picture than in reality. Very disappointed again in LLBean.

Nice jacket and fit but the down feather smell terrible! I bought two of the same jacket to determine size and also one in men's for my husband. They all smelled! Very disappointed!