Customer Reviews L.L.Bean Mountain Classic Down Parka

This coat fits nicely and is comfortable. I love that it has snaps instead of velcro, as Velcro destroys my scarves/hats/mittens. Unfortuneately, the zipper on this coat is terrible. 8 times out of 10, it won't zip. It takes 4 or 5 tries to zip the thing up. It makes me hate this coat.

I bought this coat after purchasing another LL Bean coat and having to return it for being too large and bulky. I ordered this one in XS. I am 5'5", 130 pounds and and 12 weeks pregnant right now. Having trouble getting my size 4 pants to button because I'm getting a bump. I bought this coat because it was fitted and had a band around the middle that I assumed you could tighten. This coat is huge! It is not fitted AT ALL. It has a bungee cord so you can tighten it around your waist, but in a ridiculous twist of fate it only tightens the inner lining, so there's no difference at all in form. Why can LL Bean not make a coat that has a shape to it? In addition to the body of the coat being huge, the hood is hilariously tall. Like you could be Dan Akroyd in the coneheads movie and this hood would be too tall for you. I cracked up when I looked in the mirror. I will return this coat because it's too expensive to be so poorly designed.

I ordered the jacket twice, it was way too large the first time. I reordered a smaller size, still fit like I was wearing a bell. Flared at the bottom and no string to cinch it. Cold air would enter at the bottom of the coat. Still waiting for my refund.

I have no idea how this is rated to be comfortable at 10 degrees. I took an easy hike in it on a 30 degree day and was cold. It is extremely thin- in some places it feels like it is just two pieces of nylon with no fill at all. After all my years getting Bean jackets for me and my kids, this is the first that I have been disappointed in.

I'm being generous with two stars and that's a first for me. I buy a lot of things from llbean and I had my usual high expectations for this coat. I wanted something that would come to mid thigh And it does, but It's too large. I'm swimming in it. I'd order a medium except for the smell. I just changed my clothes, honestly. I will return it.

Don't buy this jacket. I can't recommend it. Poorly made, and not warm enough for Minnesota winters even though it states it's the warmest LL Bean has to offer. Other than that, it fits true to size and fast delivery.

The upper half of your body is warm... but because of the cinched waist, your legs get really cold!

Love the coat. But first time I ordered it the zipper didn't work. They replaced it. Second coat zipper seemed to work better then stopped working a few months in. Super disappointed

So super bummed that I got the jacket on the first really cold day and it's got a defective zipper. It's almost like the teeth are mis-sized between the bottom and top zippers. Before I realized that however, I had put it on all happy because it was light weight, fit really well, is a nice blue shade, and a nice length. I was thinking my rear end would be nicely covered while out snowblowing the driveway. Also I was going to go outside to see how warm it was in the cold wind. Then tried to zip it to no avail. Took it off to examine and try to zip - nothing doing. They're going to send a replacement as soon as they can get one in because they're backordered. I hope the next one is the charm because I like the jacket.

Jacket was very large. Also had an odd smell, like mothballs. If it fit, I would most likely return due to the odor. Disappointed, I had high hopes!

Although a nice looking, after purchasing two different sized jackets, including the petite that should have fit perfectly, I returned them both. The hood was so big even on the petite that to fell down over nose! There is no strap in the back to make to smaller. Wearing a hat underneath didn't help. Tightening the drawstring just tightened over my eyes. The sleeves were too long and bulky. The length was too long for the style (I'm 5'3"). It felt like a bathrobe. The color choices are limited too. I finally bought a nice warm parka with a perfectly sized hood at Macy's in a lighter color (but not white) that I like. And to was cheaper than LLBeans.

Loved the color, burgundy. Loved the fit, petite X-SM. Exchanged 3 times hoping the snaps would close on one of the jackets. However, all 3 parkas had snaps that would not close. Disappointing.

I've been eyeing this coat for years. I finally decided to invest in one of LLBeans coats (this one) and I truly regret it. While the coat itself is beautiful, it is not warm at all.

I bought this winter Mountain Classic Down Parka last winter 2024. And it does not hold up. The first thing to go was the ZIPPER. It broke within a couple of months and the only way I could wear the jacket is to snap it which is super difficult. The button snaps are small and very hard to snap The hood could come off easily but it was hard to put back using the snaps. As far as warmth it is ok. Another thing is that it is very bulky. Leaving little room for layering.

I just wish it was a tiny bit longer with deeper pockets for treats. It's really warm and sheds wetness which is great for our walks.

This coat loses down constantly, out of every place and seem.

The jacket is comfortable, very warm and a great color! I have already received many complements.

Size small is huge! Sizing not accurate. Also, no free returns, and they sent me a gift card instead of sending credit back to my credit card that I used to purchase it. I will not be ordering anything else from this company.

The zipper was defective, so I had to return the coat.

I bought it based on the reviews and was really let down. First of all, it is not warm at all, I wore two long sleeves and a sweater with this over it in NY this past week, the temps ranged from 30-38 and I was FREEZING. I could feel the wind coming through the coat, my phone fell out of my pocket at least 10x in the last week because the pockets are not deep enough and do not close properly. No cinch at bottom of coat, only at waist, sleeves are too short and coat seems to run a bit big. Overall this is a badly designed coat.

I bought this a year ago. I was using it during winter and noticed that the fabric has a hole because of the zipper. Because it was a two monts past the waranty date they are not willing to replace the item. My husband has the same issue with his jacket. Called multiple times to replace and was ignored. They offered to repir it then they wanted me to pay for the patch and when I refused they removed the patches fro my and my husbands jackets and made more holes in the jacket by removing it. I spoke with about 10 Customer serv Reps and the managers and they just ignored me and repair dep. lady told me that the hole is my fault because I didn't unzip the zipper. I will never but anything from LLBean again. I thought thye are a good brand but after I was left with the problem and blamed for defective zipper I am not putting my money into any of their products.

I'm a small and small-boned women, small hands, and my hands don't fit in the pockets! It's a winter coat, I want to put my hands in to keep them warm. Worse yet, the pockets are so shallow that you can't put a cell phone in, and even a small key set are in danger of falling out. Even the inner pocket it too small for my cell phone. and it pushes into my breast, it should be deeper and lower. Plus, it's not a very warm parka, I have to wear a heavy sweater under it even in 45 degree weather. It seems it was designed for "fashion", not utility, which is what I would also expect of LL Bean. Do I have to buy a men's coat to be warm and have deep enough pockets?

Nice coat. Fit well. The zipper is horrible. I returned the coat.

Never received this item. Package arrived with a pair of pants, 8 sizes too small, that LL Bean doesn't even sell, and with no packing information. Customer Service was very kind and refunded my payment, which I appreciated. But I am bummed about the coat because it is no longer available.

I am 5'7'', 140 pounds. The coat is too narrow in the shoulders for a large. Lacks adequate pockets for a parka. The pockets are shallow. The hood does not have any kind of visor, so the rain and snow go all over my face. I have many coats with LL Bean. this is my first major disappointment.