Customer Reviews L.L.Bean Warm-Up Jacket

Over the last 20 years I've had 3 of the same color warmup jackets and they were perfect for my needs. The new one I just purchased , and returned, was a little different color, not suitable and not the same taupe color, the fabric is also different, it wrinkles really badly. Not even close to my jackets purchased in the past.

It doesn't fit. It is definitely not a 2XL jacket. I saw one review which said the size was way off, but I thought it might be a one-off thing, and ordered it for my husband. It might be either a Medium or Large, but not anywhere close to 2XL. I am surprised at LL Bean for sending out something like this and not accepting it back without a reduction in payment.

Lining incompatible with wool sweater. Low range of motion

The jacket is good. But you ship it with the collar all jacked up. It's all bent down at the corner with a terrible kris in it. I guess there was something defective with the money I paid you.

This jacket was a replacement for an older jacket of the same model. The zippers in these jackets are plastic and of poor quality. The jacket being replaced was still in good condition except for the zipper, which had gone bad and it could not be replaced. The jackets are otherwise excellent~long lasting, warm, etc. but because the zippers are cheap plastic and do not last, the jackets are ruined. All my other garments have brass zippers which outlast the rest of the garment. We were disappointed to find that the new jacket has the same plastic zipper. L.L. Bean can do better.

The jacket arrived with a thousand wrinkles that would never come out. Ironing nylon was out of the question. My husband was very disappointed with the condition of this jacket. He has bought three others from L.L. Beans throughout the years that he has enjoyed wearing for many years. We returned the jacket to L.L. Bean.

I ordered this style and color jacket in December 2024 in medium, which is my usual size. It arrived within about a week, a few days ahead of schedule. However, although it was labeled "medium:, it fit more like a large or even a extra large. I returned it, requesting a a replacement in "small". After almost two weeks, I contacted LL Bean to ask where my jacket was. Instead of an exchange, they simply credited the account without notice. The customer rep said she saw my return was marked "exchange" but wasn't. No explanation or apologies Amusingly though, she asked if I would like to reorder! I said "no" and ordered from another company. That jacket fit right the first time and I was even contacted to confirm I was happy.

Too small. Maybe my fault, but I ordered the same size as the jacket I was replacing and it didn't fit the same. Sent it back and reordered the next size larger. We'll see if that's better.

Jacket is good quality but poorly proportioned. Too large in stomach area. I had to return the jackets for my husband and my son.

I purchased this jacket at the LL Bean store in Colonie Center, New York. It was my casual, everyday use jacket in the colder weather. Unfortunately, the cuffs are delicate and after about a year, they began to fray and develop holes which the clerk at the store attributed to normal wear and not a defect. LL Bean should use more durable material for the cuffs.

Smaller than the same jacket I bought 15 years ago. Hard to get on and off.

I was disappointed with the fit of the jacket this time. I have ordered this same jacket for 10+ years and had always ordered a men's large as it fit good with enough room not to be tight. However, when I tried the large size jacket this time, it was so tight I thought I had ordered a size small. So I decided to return it for an extra large. Now that one is way too big. So going to send that one back too. Just don't understand why they had to make the large size jacket smaller. Frustrating.

too small, ordered in several sizes and all unusable. Please make them like they used to be when they were awesome

All my LLBEAN jackets are 2XL Tall. I ordered this jacket in the same size 2XL Tall. Its is so small that i have to return it. A real disappointment.

very comfortable I weigh 170lbs I like the zipper pockets easy to put on and off

My husband loved this jacket. The color and fit were perfect. Unfortunately the jacket did not wear well. The knit on the sleeves and bottom began to fray and rip. Maybe he just got a lemon, but this was a huge disappointment. Sent a message about this to customer service and never heard back.

I bought this exact coat more than 15 years ago. It has held up well but frayed cuffs and a broken zipper pull finally persuaded me to replace it so I ordered a new one. I was printing the return label less than an hour after I received the package with the new coat. The outer material (shell) feels much thinner/flimsier. The outer material also makes a "crinkly" noise whenever it moves - the constant rustling noise would be an ongoing aggravation. The lining did seem comparable to the original. The windbreaker was on its way back to LL Bean hours after I received it. Yet another Bean classic which has unfortunately lost quality over the years. I guess we should blame the people who abused the old return policy, or current management for cutting corners. or both.

Very nice jacket. The pockets could be a little deeper, but other then that a nice jacket for the price.

i have been wearing this style jacket for about 10 years. This model has changed, the sizing is smaller, the inside pocked has been moved to a new place, overall, the fit is poor. i plan to return this jacket and find another brand

Bought a few of these coats over the past 20 years and love the fit and materials. Now, fit is tighter, material of outer shell has a "krinkly" sound to it, very aggravating. Not as insulated as earlier coats. LL Beans quality seems to have gone down hill in the past 7 (?) years.

The jacket is very handsome, and of top quality. However it did not fit me and is way too warm for Santa Barbara CA. Not the fault of the jacket. I'm 94 and difficult to fit.

we will be returning this. the recent cold snap of only 2 degrees exposed an issue with the other shell. it basically froze and it sounded like a frozen eco plastic bag while moving in the coat. I seriously expected the shell to crack into many pieces and fall out. after the coat warmed up in the car, it was better but I cant be sounding like a body size plastic eco bag everywhere outside during the winter.

I bought this jacket for my son this time because he has 5 others like it, just different colors. I started buying this jacket before it was a hundred dollars. I started with one and it just snowballed. My son loves that jacket. It's worth the money. It wears well, fits great, looks nice on and lasts a long time. I not only bought these jackets for my son but I bought 2 for my male friend of 18 yrs. Both wear this jacket all the time. I can't say enough about this jacket.

Poor fit 2xxl tall, was xl reg at best, returned item.

Not even close to the original jacket. Returned it.