Customer Reviews On Cloud 5

Nice style, very comfortable, excellent support. Felt much narrower though and wasn't the most ideal fit.

These were some of the most comfy shoes I've ever had. Functional. Looked good. Simple. I wish they would stay in this mode… On cloud seems to be doing the same thing as Nike by ruining their shoes with sticking plastic all over them.

Awesome sneakers

Wish these were a tad darker gray but glad they aren't white. Son loves them!

Too small for running

Just never had the support or comfort. Have put on hundreds of miles on these and it still feels like I'm walking on stiff boards. Gave them plenty of time to 'break in', get comforatable, but they never did. Some of the most uncomforatable shoes I've ever worn.

I've worn other pairs of On Cloud before, but for some reason this pair would leave my feet in pain and nearly totally numb after only about an hour of wear. Maybe it was just a bad batch or something, but I was pretty disappointed.

Had these for just over 3 months and both shoes have holes on the outsides right by my pinky toe. Called customer service she said sorry but you're right outside 3 months so we can not do anything. $150 for shoes down the drain. They are comfy but do not last at all. Will not buy again

I bought two pair of size 11 for my team members I’ve bought at least 10 total pairs and BOTH of these tore at the small toe area within 1 year. So incredibly disappointing

Felt true to size. Comfortable enough to wear all day. Lightweight and breathable.

After two years of wearing them about once or twice a week, they are COMPLETELY worn out. I even emailed On to provide this feedback which was met with total apathy. Super disappointing, as I really like the shoes. Oh well.

Very comfortable!

Didn't even last through the school year before fabric wore out on the side of the shoe. Filed a warranty claim with On, they denied the claim indicating it wasn't under warranty any longer. Didn't provide length of their warranty.

The shoes that arrived were disgusting. They were neither white nor clean; instead, they were worn out and filthy. I never tried them on for it looked like they were infested. It’s astonishing that Zappos considered these shoes suitable for sale. One thing is certain: I will never buy a shoe from Zappos again.

Very comfortable initially, but not very durable. The top started to split in a couple of months and i can now only wear black socks with it to make the tears less obvious.

I’ve purchase several of these shoes over the years. However this last pair was very tight and actually felt a 1/2 size smaller than in the past.

Perfect fit and size, as advertised

The size and fit was great and they’re very comfortable shoes. However, the durability is not great the back heel fabric is already mostly gone after 8 months. By contrast my previous pair of Salomon's lasted several years(but required considerably more break in time)

great fit and comfort, but wore out too quickly

The Cloud 5 shoes are well made, comfortable shoe that was true to size. Plus the price is great. I was disappointed that there were no conventional laces included along with the speed laces. The product information said they were included.

Good shoe