Customer Reviews Nine West Flax Pump

I have narrow feet with a high arch. I typically wear 7.5 in heels, but they were too loose in the heel. Customer service was awesome, as usual, and sent me a 7 the next day. They are pretty comfortable, but I'd consider putting a petal or insert to keep you from slipping down. The tops of my feet hurt a little after a full day at work because there isn't a lot of support in the front + arch. Still, I think I just need to break them in and order the black too!

Great shoe, moderately comfortable. The heel isn't too tall; in my opinion, it's the perfect height. The finish is matte, not shiny at all. I wouldn't say they are comfortable, but I wore them all day at work with no problems. I got compliments on the color (blue leather) and style. I think it's fun to have a colored shoe, so I'm very happy with this purchase. I normally wear an 8, but occasionally a 7.5 will fit. Based on other reviews, I ordered these in a 7.5 and they fit perfectly.

I was impressed by the cushion in this shoe, both on the insole and on the inner walls of the shoe. However, I wore this shoe all day at school and then to a career fair the first time wearing them. This meant miles and miles of walking. Ouch. My pinky toe was fine but my 4th toes were in absolute mind blowing pain! Also noticed I walked bowfooted in these, not sure if it was an automatic reaction to the pain or something else strange? Never had that problem with another shoe. The stiletto heel is tiny so it doesn't absorb much shock so my heels also felt bruised. It's a sharp looking shoe, the leather is nice and the shape is great. I'm thinking of adding arch supports and getting the shoe stretched a bit to combat the narrow toe. This is my first pair of stilettos with the pointed toe so I may just need to get used to this!

I got Manu compliments on these shoes while wearing them with a grey pants suit. They're true to size and classic looking. They're not super comfortable but then again they are 3 inch heels!

These are beautiful, professional shoes that are also sexy. I love pointy toed shoes for the office, they make you mean business! I have very narrow feet and the side is just a smidge gappy but not enough to make me return them. The heel is skinnier than I imagined also but at 3 inches it's not something I'll kill myself in! Pretty good buy.

I typically wear 9.5 or 10 M, sometimes 9.5 W. Got these in 9.5 M and 10 M. The 9.5 heel area fit fine, but the toes were too tight and jammed in there. The 10 the heel was falling off too big, and the toes were still too tight. Both pairs had too much toe cleavage for my taste. Returning.

This shoe, albeit very attractive, is far from comfortable. The toe box kills my feet and crowds my toes. This seems to be a common issue with this brand. I never have this problem with the toe box on my Cole Hahn’s that are almost identical in style.

beautiful color and shoe- too wide if you have a slim foot and the arch was way off for my high arches

The shoe and fit was ok, it just did not look right on my feet. The shoe did not make me!

The pink color is beautiful, but I can’t get over how large they look! When I first opened the box I thought for sure I was sent the wrong size, but nope, the shoe fit perfectly. There is something about the cut of the shoe that just isn’t right. As others have mentioned, they are a much higher cut over the top of the foot - nice for preventing toe cleavage, but it’s poorly shaped resulting in a very matronly appearance. That, coupled with the length of the point, make these look comically enormous and clunky. I’ll be returning these for shoes that don’t resemble flippers.

These are beautiful shoes but they ran slightly bigger than normal. I usually wear a 12 and when I ordered a 12 in these, they were about a half size too big. Also, it does have quite a heel on it, so be prepared for that.

The color has more brown tones than I expected or what appears in the pictures. I was expecting more of a bright red color.

I had to return these. I wore them at work on carpet for a half hour and I was in horrible pain. These shoes are sooo tight and uncomfortable. I have no idea how this shoe is being touted as comfortable?! Too bad, i was really looking forward to purchasing these is other colors had they worked.

Great shoes for work - I have them in multiple colors. Perfect heel height. Unfortunately, the navy pair that I ordered already has damage to the material on both shoes despite only being worn three times, indoors only. Previous pairs of these shoes have lasted years before showing any signs of wear.

Shoe keeps slipping off, and I'm a solid size 10. I'm going to keep these because they look so great, and just invest in extra inserts for ball and ankle cushion.

Shoe style is pretty, comfort is as expected however my shoes arrived with the leather cracked all over the place...like they had been worn and bent even though the soles were new. Very weird. I’m reluctant to order from Zappos again.

I am a Nine West loyal customer but Lately all their shoes feel too tight and small. Has something changed? .

Constructed differently than previous model. The show has black trim and black heel cap; not as pictured.

I have always purchased Nine West heels because their sizes fit me perfectly and I never had to worry about comfort and fit while ordering online. But this shoe was the exception. The left shoe was excruciating on the toes. It felt as though it was a half-size smaller than the right shoe. It is the perfect look for the office but I am forced to wear multiple band-aids and cushions on my outside toes to help with the rubbing and blisters. Strangely, the right shoe fits as expected with no problems. Now I'm wary of buying more Nine West shoes.

This was a great shoe but not exactly the nude tone that I was looking for once I saw it in person. These also arrived partially out of the box and looked like they were slightly used. It arrived as one of five pairs in their shoeboxes inside of a large shipping box. Two pairs (to include this pair) did not have the plastic seal around the box to keep the lid on. There was some scuffing on the heel. Not happy with the way these were shipped.

I bought this shoe in black leather to serve at my daily pump at the office. It looks great and is comfortable, but in less than three months the leather has worn off on the seam where the heel meets the back of the shoe. I imagine this is a result of wearing the shoes while driving, but it's pretty disappointing given how rapidly it degraded, not to mention that my commute is less than five miles, so I'm not exactly driving in these for ages.

Lovely shoes. Great height for work, however, a strip of the leather immediately came of my heel after the first day wearing them for an hour. The leather on the heel is very thin and somehow just tore off of the heel.

These shoes are nice and comfortable but I was unhappy with the color Ligna Kid Leather. I have an olive complexion and the color of these shoes did not look good against my skin. Sadly will be returning. I have the black pair and I love them!

Meh...These are okay for the price, by was hoping for a better outcome.