Customer Reviews ASICS GEL-Kayano® 27 MK

Not a good fit and when I walk in them, they make rubbing sounds

Currently waiting over 3 weeks for my trainers . Not accepting phone calls and not responding to emails. First time I have had problems with ASICS, but will consider using someone else in future

I have run in Gel Kayanos for a decade, because they were the only running shoe I ever found where my narrow heels didn't slip out the back. I anticipated that I would someday be redesigned out of the shoe, and sadly that day has come. I have gone on a few runs in my new pair, and no matter what socks I wear or how I tie them, my heels slip out when I run. They are also wider than prior versions, so my feet seem to move around more inside the show causing blister concerns, and they are noticeably softer/squishier, which I don't like -- I much preferred the firmer support and stability of previous versions. So, sadly, after a decade-long run (pun intended), I will have to part ways with my beloved Kayanos. Now the challenge of finding a replacement...

Despite having been ordered several weks ago they have not yet arrived, despite several emails! I don't think asics are bothered.

Do not buy. These trainers are absolutely shocking quality and straight away when you wear them they dig into your big toe causing lots of pain

Not usual ASICS fit. Tried to wear several days but did not get any better. Bottom of arches felt bruised. Love the look though. Trying to return.

I purchased this same shoe twice but both sides of the toe box caved in on top, rubbing on the tops of my toes. I thought initially it was a defect with my specific pair but it is clearly an issue with this model. I have worn the Gel-Kayano for 15+ years and am very disappointed. However, ASICS customer service has been wonderful fixing all of the issues related to this so I'm excited to try a different model.

I haven't got them yet and I can't contact anyone about it

I love my Asics! I have been buying them for several years and especially now during COVID, knowing what works well for me saves me from going to the store and allows me to order by the internet.

UK CUSTOMERS BEWARE! - Do not attempt to spend any money with this company, they will take your money and not ship your items. I have tried to contact them numerous times but have been ignored ever since my order was placed and now they finally respond by asking for a review.... How about you tell me why you are not sending my order out instead of asking for a review.......

I love ASICS shoes. The only ones that have great support . Except these Kayano 27 are horrible. They hurt my feet and I can't wear them.

The back of the shoe is too short it feels like your foot is coming out. I liked the Kayono gel 25

Don't buy from Asics. Buy from another shop. Not direct. Nothing but issues and terrible service

I don't know what has changed from the Gel-Kayano 26 to the Gel-Kayano 27. I ordered the 27 because of how comfortable the 26 were, but I literally can not wear these too painful

I am trying to return it and have been unable to do so - can you help me?

The trainers came with defects and marks on both trainers. Very poor quality, not happy at all especially for the astronomical price! Will be returning them.

So much padding that they do not have the same support as regular Kayanos. I was disappointed. Also, due to the extra padding, the laces are too short.

They kill my feet. They are too wide and clunky. I have worn ASICS for my entire adult life. Might change brands. Disappointed to say the least.