Customer Reviews SOREL Brex™ Heel Chelsea
Write A ReviewRating Summmary:
280
280 total reviewsReview Breakdown:
57%5Rated 5 stars out of 5
12%4Rated 4 stars out of 5
18%3Rated 3 stars out of 5
7%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
59%"Felt true to size"
72%"Felt true to width"
91%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Reviewed at Sorel
They are beautiful but they aren't comfortable. I think that I will reform them because I feel something beautiful and comfortable.
Yambo,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
Material is very stiff. Tight toe box. Love colors.
Unhappy B,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
Elastic on both side of each sides of each shoe is so hard that after an hour of wear, it broke the skin on both sides of both legs/ankles. A thick, high sock solves the issue, but then I am forced to never show the entire boit while wearing. Also, since it runs smaller than any of my other Sorel's, a thick sock makes them a bit snug. I feel confident that the material can't be broken in, so it won't change with wear.
Allison,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
for the devil's knives (elastic) that are on each side of the boot. Even through socks, the tops of the boot (the elastic part) cut, literally, BOTH sides of each leg, after an hour of wear. I am desperate to continue to wear these as everything else is a 5 star, but I have no idea how to fix them. I don't think this is a break them in scenario. I have about 8 other pairs of Sorels. I don't understand. :(
Allison,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
Top part of shoe digs into the back of my legs, SO PAINFUL!
Alexandra,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
I've been wearing Sorrells forever they're always comfortable I can walk in the mall, Davis pairs, extremely narrow, and hurt my feet
Brandi,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
I wanted to love this boot, but I should learn my lesson these run narrow at the toe and now they sit in my closet bc they are so uncomfortable
Kat22,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These boots were exactly the style I was looking for, but sadly I had to return them.
The sizing on these boots is very wonky! I am typically a size 6, with a narrow heel and wider toe area. After reading other reviews I decided to order a 6.5, but they were WAY too narrow. I exchanged them for a size 7 but they were still too tight across my toe area, yet loose everywhere else.
They seemed like they would have been comfortable to wear and walk in, but they are very narrow.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
I wish these were wearable. They are super cool looking, but way too heavy and terribly uncomfortable.
Kiki,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Color was different in person - bottom was pink.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
I bought these and am so sad that they are so tight I cannot wear them. I bought my normal size. It took a lot of effort to put them on. I wore them for 10 min and had to take them off. So sad as I love them! Hoping to try to stretch them out with some method. I already threw the box away thinking they would fit perfect:-(
Amy,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
After 2 foot surgeries and a ton of foot pain, my sister introduced me to Sorel. Sorel boots and shoes have been a lifesaver because they are comfortable and very stylish. I bought both me and my teen daughter the Brex Heel Chelsea bootie. They are adorable, but a complete disappointment on comfort. Neither of us can stand to wear them for more than an hour or two. My daughter didn't even take hers with her to college.
Ammie99,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
Not true to size, and very narrow. I would size up 1-1.5 sizes.
Brooke,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
I wanted to love these but my feet hurt in them after only walking a couple blocks. They're too narrow (I even sized up half a size based on the reviews) and the insole does not have any give to it. Overall really disappointing, sad I wore them out of the house so I can't return them.
Ruby56,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Sorel
They are not as comfy as advertised :( I was hoping to wear at it work but I can't wear it for more than couple hours - I was so hoping that they would be better .as I have the sandals that are very comfy
Dan,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
runs way smaller sizing compared to my half dozen other pairs wedge sorels - and the heel is so big/loose, toe box too tight, will try half size up cuz i love the look so much - cautiously optimistic
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I own many shoes from Sorel but I couldn’t even get these ones on because they don’t have a zipper so I will be returning them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Pretty but too tight in the toe, I have small feet but even thought it felt too tight. Returned them.
R, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
They feel like plastic, are super narrow and generally are very poorly made. Too bad I bought them on clearance!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
It was so very much smaller than the shoe size... I cant wear them :(
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
They are super cute boots!! However, they are very heavy and stiff. You have to wear higher socks with them too or they will rub on your leg and give you a bad brush burn.
Katie G,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
Wear an 8 bought an 8 but I'm been wearing these hoping they'd wear in a bit but they're just too small. It puts the arch in an uncomfortable spot and my feet will hurt for 2 days after wearing them. If they were sized correctly they'd likely be great.
Anne,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
Couldn't get my foot in the shoe despite ordering 1/2 a size up :(.
K,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
OK let me start off with, these boots are the cutest things ever. I had the ones with the cactus pink heel. Showstoppers! BUT they rubbed my leg raw around the top edge, even though I was wearing socks and pants tucked in all the way. Not fun. AND, the right boot, in the footbed, had a sharp ridge on the right hand side that dug into the sole of my foot. I could probably have gotten a thicker footbed liner and managed to make that work, since I HAD ALREADY had to return my usual size (6 1/2) because it was too tight, and gone with the 7 1/2, which was a little loose but worked well with socks. So I returned them, and shed a tear or two. Because they are just so dang cute!
StarGlo, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I have this exact boot in another color and I love them so much ..ordered in black. These are so tight and painfully uncomfortable :( I have worn them 3 times now and they seem to be getting worse !! I can't even have them on when sitting. I am traveling , but planned on contacting Customer Service upon my return home.
Stacey W,
0 found this review helpful.