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Customer Reviews SOREL Brex™ Boot Chelsea

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Rating Summmary:

339 total reviews

Review Breakdown:

49%5Rated 5 stars out of 5

20%4Rated 4 stars out of 5

17%3Rated 3 stars out of 5

8%2Rated 2 stars out of 5

6%1Rated 1 star out of 5

Customer Fit Survey:

68%"Felt true to size"

60%"Felt true to width"

95%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at Sorel
I was beyond excited to get these beauties in and waited a week for them to arrive. When they came in, I immediately opened up the box and WOW gorgeous! I tried them on and was so disappointed at how NARROW they were. Going up a half size would do nothing. I own many sorel shoes, boots etc and this has never happened before. Sad I had to return them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
First off, these are a gorgeous color and look so stinking cute on!!! BUT....they are extremely narrow, and run quite a bit small. I own so many pairs of Sorels- boots, sneakers, and sandals- and haven't ever had sizing so off as this pair of boot. I'm not sure even sizing up a half would help and I highly doubt they'll stretch given the material, but that's not an option now at the end of the season since they're sold out of almost all sizes. PLEASE try again with these, I'd love to be able to wear them!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
too hard, hurts my feet. They are surprisingly uncomfortable
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
These are super cool looking boots,but thats about it. I got my regular size and they were so tight,I tried every single hack on the internet to get them to fit. I even filled them with water using plastic bags and froze them, I used a boot stretcher for 48 hours. never in my 48 years of life have I ever put a boot on this uncomfortable and paid over160 dollers for,I'm just utterly speechless. many reviews say how uncomfortable they are but are smitten by how cool they look these boots even had half sizes , imagine that!!! still...an 8.5 was like trying to squeeze into a 7,and yes I checked and yes I wore the thickest wool socks I own even after all that ,they were even tighter, for reference , Im 48 female,128 lbs 5'3"tall size 4/5 jeans. I think they need to go back to the drawing board ,keep this design but you cqnt be serious on selling something that uncomfortable with that price tag.This has never happened to me before!! and it was my first pair of Sorels!!!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
After reading the reviews for this shoe, I decided to try my luck and order half a size up. Even with that, I was unable to get my foot in the shoe and I had to return them :/.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I'm so disappointed to write this because I look the look of these shoes and have always loved every pair of Sorel shoes I've purchased. But the shoes are terribly uncomfortable and sizing is bad. Even wearing tall socks the brim of the shoe rubs against your foot to the point where it's a relief to take them off. Maybe this could be fixed with thick wool socks, but that doesn't work for me. Next, the way the left and right shoe were manufactured it feels like they are a half size (possibly a full size) off from each other. For reference, I ordered a 9 1/2 which is my normal size with Sorel. But the spacing at the top of the shoe was so different to the point I there where there was about at least and extra 1/2 inch of space on the right shoe compared to the left. They left shoe was also notably more snug are the front of my front, and I could shift my foot front/back in the right shoe but not the left. The difference in feel was so noticeable that I double checked both shoes were actually labeled 9 1/2. I'm returning because I only purchased these shoes thinking I'd love them and want to wear every day. But as pretty as the are the fit is just intolerable and I would not recommend. Buy a different pair of shoes.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
DO NOT BUY THESE SHOES. They are uncomfortable, expensive, and most importantly, will bruise your feet. My foot was bleeding when I wore them for the first time just by walking around, and now I don't know what to do with them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I ordered in my usual size (8.5) but when I wore them for the first last time last week my feet were bleeding 20 minutes into my walk. Not sure if I need a bigger size or more socks but it was the worst walk to work I've ever had
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I should've listened to the reviews. I'm a big fan of sorel and haven't had issues before, but this shoe is very uncomfortable. I got 2 big sores on my achilles' heel after wearing the shoes for 5 minutes.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
Had to return these because they were so small I could only get them in without socks on, and once my foot was in the length was fine but they were so narrow it was painful. First time I have ever been unhappy with the fit of a Sorel shoe!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
These boots are narrow, uncomfortable and clunky. I do not care for them one bit.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I love the look of these but they are so narrow in the toe! I’ve tried them with every type of sock and tried to love them but they have to go back.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
Based on the sizing guide I ordered my normal size 9.5. The boots I received were insanely small, to the point where I don't whether I need to size up by a half size or a full size. Tried to contact customer care to ask about an exchange, no luck via chat or phone and there's no support email. These are going back, very disappointed with my experience.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sorel
I bought an 8.5, which is a 1/2 size up from my normal size. Wore without socks and by the time I tried to take these booties off, my feet werrr stuck to them. It was a hell of a time getting them off. Runs super small & material sticks to skin. Size up an entire size and wear socks or hosiery.
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0 found this review helpful.

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