Customer Reviews The North Face Metropolis Parka

It was a good purchase, the quality was high and comfortable. It's warm and worth the investment

Really lovely color and very warm.but the slim silhouette in my usual size was too small so I had to return

The hood unsnaps entirely too easily

It's fairly warm for how lightweight it is

First, just be aware that it is a bit fitted with a cinched waist. And, the color is beautiful. Otherwise, those who know about North Face puffer coats will not be surprised by this one. It is everything I expected, except for two slightly annoying details. One is that the snaps that hold the hood on to the coat are not strong. I am accustomed to grabbing my coat by the hood and the hood just pulls right off. The other problem I have with the coat is about the inside pocket. Not only will a phone not fit into it, my hand won't even fit. It is simply not useful to me and I am not sure why they would make this change. My previous coats had much larger inner pockets where I could keep some tissues, paper money, earbuds. I don't think I have a use for this tiny pocket at all. Interesting note I want to share: I recently learned how to get the deep ground-in dirt out of these coats. I mixed hydrogen peroxide with an equal ammount of baking soda and then added some Shout. I scrubbed each dirty place with a cleaning brush. The first time took out all of it that I could originally see. (My coat was navy) I repeated it and the coat looks brand new!

I love the fit and color except the hood does not stay snapped on. Whenever I try to pull it over my head it unsnaps which is frustrating when its freezing out.

I just moved to Milwaukee, WI and knew I needed a heavy coat for the winter. This coat is amazing at keeping me warm and dry! It is true to size and really cute! The only downfall is the hood. The hood is attached to the coat by buttons. You pull the coat the wrong way and the hood comes unbuttoned. It is really annoying. This coat would be perfect is the hood was attached by a zipper

Overall a good coat. It is pretty fitted so if you plan on wearing heavy/baggy clothes under it you might want to size up. My biggest complaint is that the hood un-snaps so easily. I'm constantly having to snap it back on in places. I was also hoping it was going to be a little bit warmer. I haven't spent a lot of time outside in it yet but it's been in the single digits in the mornings and it's been ok just going from the house to the car.

I love this jacket and it is very warm and cozy. However, the buttons/snaps on the hood come unbuttoned all the time. I have almost lost the hood twice now because it will come off and be laying on the floor. The hood is awesome when needed so I don't want to just leave it off all the time, but wish it would stay on.

I loved my jacket for the short time I had it. I unfortunately had to return it because the clasps were defective and the hood kept falling off. I had to get a new coat and a different style since the same one wasn't in stock.

The coat is phenomenal! Warm!! Nice shape to it. I gave it 4 stars simply because of the snap hood. Ridiculous; comes apart even hanging it up on a hook. Has to be a better attachment.

Love the look and feel of the jacket. It is warm and the length and fit is perfect. My only complaint is the hood is held on by buttons that detach from the jacket too easy, so when I take my jacket off the coat rack the hood detaches and I have to put it back on.

Love the parka, hate the hood. It snaps off way too easily, to the point that you can't hang it by the hood or it will all nap off and fall. The parka itself looks lovely with the tapered waist.

Wear it every day

I love the warmth and fit of this jacket! The shelter from the rain and snow the hood provides is amazing. However, the hood unbuttons from the jacket so easily! It is very annoying. Everytime I try and put the hood on, I hear 1-3 buttons unsnap.

I love this jacket. It kept me warm in the mountains of Colorado. The only downside is that the hood snaps off easily.

I live in Vancouver and always outdoors so was looking for a warm waterproof coat. I love this coat but it has one major flaw, the snaps on the hood are so flimsy it always falls off. This is the 2 nd one I ordered. The first was white and real wow factor when I put it on but I thought it's covered in ink marks. It was not ink, it was blue threads in the down that showed through the jacket fabric. Sadly I returned it and loved the grey. I have worn it a few times, very warm! Love it but the hood does not stay on! Any small moved! Swing a scarf around our through purse straps and it is hanging on, I am so afraid I will loose the hood

Very tight along the stomach, breast & shoulder area contrary to when she tried it on in a store. XL was too big so my daughter decided to keep it hoping will stretch out somewhat.

It is a very nice and useful jacket, very warm and comfortable nice color but it could use a little touch in the desing.

I've been searching for a few months for the right longer, warm jacket to use during wintertime dog walks. I've bought and returned a few. This one I am likely to keep, because it really does satisfy all of my needs. The coat is nicely styled with a tapered waist, and great length so you don't feel stylish, and not like a marshmallow. It's very warm, and I'm pleased it has a hood that can be detached when it's not necessary. I have two big complaints. The plastic snaps on the detachable hood pop off with the slightest of pressure. If someone grabs you by the hood, there will be a noise rip and your hood will be gone. If you try to hang up the coat and accidentally get the hood, it's off. If it catches something as you walk by, at least 3 snaps will pop off. I worry at some point, I will lose this hood. Why not use a discrete zipper, North Face?? Also, the jacket has adequately sized external pockets to shove your phone and hands into, but there is only one internal pocket, and if I work really hard (too hard), I can cram my phone into that. The internal pocket is undersized for today's phones, and really is only big enough for keys and a small wallet. Designers should really plan these pockets so that we ladies can tuck away our belongings too! So, will I keep the jacket? I "think" so...

It is very warm and runs true to size. I have however noticed little white feathers poking through at times. I was surprise by this as it is a relatively expensive coat and I would have expected better quality. It also doesn't have any type of loop or hook to hang it.

I love the fit of the jacket, although it tends to run a bit smaller so I would suggest sizing up. I usually wear a size xsmall but had to go up one size to a small. The jacket is very warm and trendy. I love how it has an a-line shape to it. The only huge problem is the hood that tends to snap off easily. I still feel that positives of the jacket outweigh the negatives thus I feel is a keeper! :)

The only thing I am not a fan of is the plastic snaps for the hood (many of the reviews mention this).

This is a great coat - I got one for my girlfriend and one for my daughter. Incredibly useful for the city and the woods. My daughter had to exchange her size and it was very easy going to a local store. - I do wish I would of know about the reward program before I spent this much cash -thus could of got the points

Not a bad coat. I wish it had more interior pockets to keep phones, license, etc. I would purchase it again, though, as the scout replaced a similar model that was almost ten years old.