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Customer Reviews New Balance Fresh Foam 860v12

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Rating Summmary:

1,001 total reviews

Review Breakdown:

63%5Rated 5 stars out of 5

12%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

7%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

82%"Felt true to size"

86%"Felt true to width"

80%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Reviewed at New Balance Outlet
run small. I ordered a bigger size but are still tight
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance Outlet
shoe was exactly what I wanted for running
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance CA EN
thought they fit differently from my old ones but am enjoying new cushioned sole feet feel good!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance CA EN
I wear them at work, where I am on my feet for 8 hours each day, and they are really nice. My feet don't get too sore, and my legs are not feeling fatigued.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I went to the NB website and researched a good sneaker for walking. I have plantars so I need something with good cushion and support. I am a true 8W and these fit great. There is plenty of room in the toe box. I love the lavender color.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance CA EN
I've been using these for work, I am a server and they've been super comfy! But I can tell they will wear quickly as they are already starting to after a month.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The NB 860s are a great fit for for me. Very comfortable and supportive.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
size is right on. i have to say i like the 870's better.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I'm normally a 7 1/2 and have found lately New Balance runs a little small. A half size up is perfect. Shoes seemed dark grey online, but they are black. Very comfortable.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I ordered these shoes in another color and the loved the looks and fit, so ordered another color the lilac and just didn't care for that color so returned them. I am hoping new colors come available.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I really liked the colorful blue shoes I ordered. They were navy blue with several different other colors & pink design on the soles. I ordered one size larger because some reviews said they ran small. I found that they ran narrow. The shoelaces were too short, as many of the reviews stated. I wanted to keep them, because they were fun shoes & I have always bought New Balance shoes, but unfortunately they were too tight for me & I had to return them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I have been wearing the Womens Fresh Foam 860 for a few years. They are very supportive for my high arch. However the last pair i bought in black & white did not have laces long enough to reach all the eye holes on the shoes. Therefore I cannot lace them all the way. I contacted New Balance and was told that they do not provide additional laces and therefore cannot help me. I think this is poor customer service and I'm very disappointed with New Balance.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I power walk three miles a day five to six times a week and wear orthotics in my sneakers. I found that these sneakers fit too snug in the front of the foot therefore I won't be using them for this purpose. I did keep them because I really like the design and the color. I will use them for daily walking.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes were quite hot for me trying to exercise, with the material they have on the inside. Overall good shoe.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Have an older pair of 860's that I loved but this pair does not seem to have the roominess of my old pair or even other NB wide width sneakers. Sadly it will be returned
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Nicely supportive but has a hard rimmed toe box. Purchased this style as there was no leather/fabric seam around the side of the toe box. The stiff toe box hit right on my 4 toe hammer toe as does the leather/fabric seam on other NB shoes. Overall the shoe is nicely made and supportive. Runs a tad short (struggle to put in my arch supports). I am currently working to stretch the side toe area . Wish they fit more like the NB 940
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I have worn this NB 860 for years. In fact it's the reason I felt comfortable ordering online. However I miss the soft wrap on my heels & shoe lace length is super shortened. Love the color combination! Daily fast walker and the shoe still works.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance CA EN
I have been wearing these same shoes for many years. I was always size 10B. However, I should have sized down at least half a size in this new version. I would be careful when buying them that you try them for size before venturing out. I was so confident after years of buying the same shoe that I brought them to meet friends for a run and was stuck with wearing them only to realize they are too big and now I cannot return them. Otherwise, I really LOVE them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I do like the shoe a lot, but I feel that the laces are way too short. I use the very last eyelet to tie my sneakers, but I have never had this issue with New Balance before.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I had a pair of New Balance that I bought a few years ago. They were just perfect. This pair is the same size, yet the shoe is shorter and doesn't have enough toe room so I'm disappointed in that. I just wish they had left the design alone. I absolutely loved my old pair. And why are they doubled in price now? I happen to love the New Balance sneakers before they got all fancy with the new designs. I know they're good shoes but it reminds me of when you make a piece of art... you keep adding and adding til you can no longer recognize it. It was great when it was simpler and the colors were simpler.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Wondering if the size might run a little smaller. All of my other NB are 91/2 and fit fine. These seem a little snug. Love the color. Took them for my gym shoes not sure they would work for walking. Next time I will order a 10. Love New Balance
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I'm pretty happy with these; they are wide enough and yet still comfortable.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really liked everything about these but I need shoes with a straighter last. My feet don't curve inward toward the center line of my body like nearly all shoes seem to be made. Even though I have giant bunions they are rarely affected, but my pinky toes are almost always smooshed. For these sneakers, the color was great, the weight of the shoe was substantial without being heavy, the cushioning felt great and the arch support felt firm enough, but my pinky toes are the final test and these didn't pass. Sadly, need to return them!
I'd also recommend:
Brooks Ghost 14, Other New Balance
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Much narrower than the other 2E pairs I've ordered.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Still wishing lateral ankle part of shoe were higher, more stable. Good midfoot and toe support.
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0 found this review helpful.

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