Customer Reviews The North Face Borealis

I use this bag for school, a small laptop and a few notebooks are only things I carry. The bag has holes forming along the zippers, and the straps are fraying. I've only had it for two weeks and it's falling apart from very light to minimal use. I did the online chat to talk to a representative and was told to "send it in for repair" which takes between 6-8 weeks to receive a repaired bag. I would have to also pay for shipping my faulty backpack to them to repair. I loved the backpack, and then it just started falling apart for no apparent reason. Save your money and do not buy this.

The backpack looks wonderful, it's very aesthetically pleasing. However I am a pre-K teacher and a college student who planned to use to to carry all of my materials to and from both schools. It doesn't seem to have enough space. I also planned to use this as a carry on bag on for planned trips. However the straps are very stiff with little to no padding. Very disappointing.

Returned. No laptop sleeve Front organizational pocket npt full length of bag. My 3rd Borealis. HUGE DISAPPOINT

I have the last 3 generations of Borealis. On this current one TNF omitted the Laptop Sleeve and made the front organizational sleeve half the size of bag instead of full length. Material is shoddy. Zipper tags will break off easily. I will be returning this bag

This thing was huge. No way my son could use it for school. I have an older Borealis and this thing is way bigger. Also, I returned it via USPS and never received my refund. Better make sure you order something you like!