Customer Reviews L.L.Bean Wicked Good Moccasins

I have been a wicked good moccasin fan for over 10 years (since my teens)! My first few pairs I wore into the ground and would get years out of them; I even wore them in the snow (I know, not recommended but hey we live in New England). My last pair I have owned for a little over a year and I did not wear them once in the last year as I was traveling abroad and did not bring them with me. I just returned home to find the fur/lining falling out in clumps and I am past the now one year warranty (when LLBean used to pride itself on a lifetime warranty) and was told they don't do repairs in store. This is so incredibly disappointing as a lifelong customer. The new policy update on warranties shows that they know how downhill their quality has become. Very disappointing and I will never be purchasing these slippers again. The increase in price knowing the decrease in quality is very upsetting. I will be thinking twice before purchasing anything from LLBean for the foreseeable future.

I have ordered these slippers in different colors for several years in a row. These felt soft and flimsy. I was disappointed.

So soft and comfortable. Keeps my feet warm in a cool fall day or cold winters day.

I purchase these and tried for a month to get the inside fur to go down. Big lump on the ball of my foot. Went to take them back as defective but because I tore out that small little tag that sticks in the side of you foot if you don't, they refused to let me exchange them! Clearly damaged, I owned about 12 pairs in my life time never had a problem but really no country origin tag and they won't take them back. That is poor customer service. Way to stand behind your product! I am sad to say but LL Bean just lost a 20 plus years customer

Sorry to say I returned my slippers. They were too short along with having a musty odor to them. I know sheepskin can have an odor but that wasn't the smell.

Less then 1 year and these slippers are already completely worn out, seams seem to be missed when sewing the soles on, the leather is so thin compared to my old 7 year old pair, these are house slippers only, I never wore these out to get the mail or anything as I wanted to keep them nice since I loved my old pair so much. DISAPPOINTED IS AN UNDERSTATEMENT. And I have been an L.L. Bean lover my whole life.

I have been buying these slippers for 30 years. They have declined in comfort, amount of fleece to a great degree. I have had these one month and they already feel flat in the sole. Previously, I could wear them for 6 years or so. I'm very disappointed.

I purchased these slippers from a department store. The shearling inside started to wear down bald after less than 3 months. I know LL Bean is supposed to guarantee their products for a year. The department store told me they cannot accept a return even with a receipt and I would have to return them to LL Bean directly. The associate I spoke with at LL Bean told me the same. I DOUBLE CHECKED before sending them off as I didn't want to mail something in and not get refunded or a replacement. Weeks later, I found out that they will not be helping me and they now have my product. So I have no slippers and no money. Extremely disappointed in the customer service and quality of these slippers.

TL;DR - Tie the laces at your own risk! The customer gets blamed for this poor quality yet pricey product. After years of wearing LL Bean slippers, I bought this pair less than a month ago. Within less than three weeks of indoor use, the hole where the lace goes through slightly tore when I was tying the laces. When I tried to exchange the slippers at a store, the store declined them because of "accidental damage". Wut? Isn't this reflective of their product and not the customer? I called LL Bean customer service and was told I'd need to mail them to Freeport for "inspection", and I'd find out in two to three weeks whether they would accept the return. Huh? For a pair of $90 slippers? I did not expect this from a company that has lauded itself for high quality and excellent service. I have bought many durable products over the years, and never expected this. LL Bean needs to do better.

I bought these a little over a year ago. The slippers felt fine for about a year but recently became very uncomfortable around the toes where the wool lining the bottom of the slippers is shifting and bunching up into hard knots which are very uncomfortable. The wool lining the bottoms of the slippers are also wearing away in places making the slippers less comfortable and not as warm as they started out. It's only a couple of months past the return window so now I am stuck with over priced slippers that already need to be replaced.

They look and feel wonderful, but unfortunately the rubber soles are squeaky/noisy on non-carpeted flooring. I will be returning and buying the JCrew women slippers that I know do not have squeaky soles. What a disappointment!

The slippers are excellent. however I ordered 2 pair. one was for my husband. My pair came in but his never did. I had received messages that it would be delivered on 1/8/24. it is now the 17th and no slippers! It wouldve been on the same order sheet as the womans

I got these for my wife as a Christmas present. She wears a size 8.5, but these only come in size 8 or 9, so I ordered the size 8 since the info said you would wear them for a bit and they would conform to your foot, but they were much too small and were painful for her, so I returned them and ordered size 9, but those were much too big and her feet just slipped right out. She needed a size 8.5, which is not offered. I got charged $6.50 for each return, so I feel ripped off having to pay for 2 returns when they don't make these in mid-sizes. I suspect a lot of people have the same problem.

I have been buying these for 30 years and the quality has declined. They are not as cushy as they were. They are not a week old and the sole feels thin already. I am disappointed.

I am shocked to be making a negative review on a Bean product. These moccasins are slightly different widths. You can see this if you turn them over. Further the top if the tongues are sewn differently on each moc. One is sewn to the top of the tongue. The other is not . If you feel the depth of the sheepskin in one is denser than the other. It seems to be a great failure in quality control. How can they make one mix differently than the other on a pair ??

Too narrow. Returned. Wanted to love them. My husband has wide feet and wears EE

I was never told that it would take months to deliver the slippers once ordered.

Worst slippers ever. Appear to be different sizes even though tag says they are the same. The rawhide "tie" never stays tied. It hangs off the side presenting a tripping hazard.

Size marked wrong, both marked 8 wide, left is more like a 9 and the other like a 7.5. Both seem to have been worn before.

WAY TO SMALL AND TIGHT. I GOT A WIDE. THEY WERE REALLT TIGHT. SENT THEM BACK.

Bought Women's Wicked Good Moccasins for myself. Bought Men's for husband. We take our slippers when visiting with friends. I proudly put on my new LLBean moccasins only to have our friends point out that the sole of one of my slippers was not sewn onto the sole! I was mortified. The packaging and receipt have gone by the wayside long ago. I have never worn those slippers again and would be grateful for a return and even exchange.

I wanted to love these slippers but will likely return them. They have a really annoying label sewn into the arch of the inside of the slipper - so either you try and remove it and void the warranty if that doesn't work or wear a heavy sock that means the slipper doesn't really fit now. If I'm going to pay this price - I expect a slipper without this annoying uncomfortable label.

Not the same quality or fit as in the past. ReturnIng.

For years, I bought the cheaper Minnetonka version of this slipper. I finally decided to splurge on these, and had my husband order them for Christmas. It hadn't even been a year of use, and the leather has separated from the sole in two different places. They are literally falling apart! I'm very disappointed and will go back to my cheaper Minnetonkas, which held up better.