Customer Reviews Hoka Gaviota 3

From beginning to the end, all I can say is what a disappointment and mistake this purchase was. First, these shoes fit a half size too small; which happens from manufacturer to manufacturer, however, after about a month's wear on the shoes with the correct size, the tread started coming off and presented a tripping hazard, which is what these shoes are. Two months after getting the replacement, the same issue happened again. Customer service won't give the money back for defective expensive pair of shoes, but they will give me a coupon for $30 towards the purchase of a new shoe; I just got a $30 coupon emailed to me from Zappos the other day...so thanks for nothing. Suckers Beware and caveat emptor. This product is unsafe and the seller doesn't stand by the product. You are warned. And so you know, I have ordered many pairs of shoes from Zappos before and, aside from a size issue which was resolved without incident, I have never ever had anything but praise for my purchases, but in this case buyers beware.

The shoe was too wide and uncomfortable.

I was shopping in Women and was sent a Men size. It was frustrating.

I am so disappointed that the Gaviota 3 are so different than the Gaviota and Gaviota 2. These are the only shoes I can wear and now I can't wear the Gaviota 3. Too narrow, even though I have a narrow foot. With hallux rigidous it is always a hassle finding shoes so I will wear my Gaviota 2 until they fall apart or I find another shoe.

Liked but did not fit,returning

This is my 2nd pair as Zappos was kind enough to replace them. After exactly 2 months the sole had shredded in parts of the shoes (left front near the pinkie toe area). I have the Gaviota 2, about a year and a half old that still look better on the soles than these did (appears to be different design). I really hope it was a defective pair but I'm leery about the replacement pair being any different. For $170 I expect A LOT more. If these do the same I will probably switch back to Brooks Beast. Time will tell. And I am not a large person (150 lbs) and wear these exclusively for when I do my daily walks 4-8 miles daily) on asphalt or concrete surfaces. That's it, no hard running, etc. With that being said, they are comfortable and supportive and fit my custom orthotics with no issues.