Customer Reviews Ariat Casanova Western Boots

I was quite underwhelmed, unfortunately - the finish of these boots was poor, and they had a strange odour. Fit wise - they were great! It's a shame - I wanted to love them and in the pictures, they look great but I returned and will look for another pair that meets my expectations for quality I expect for the price. Othwesie, they could have been so good!

Scuffed up out of the box. Need my refund .

I was so excited about these boots but unfortunately, the color is way off from the online photos and the quality is poor. The boot is more magenta in person with purple undertones. There were darker purple ink spots on the pair I received and some areas missing color. Some of the suede was very coarse and rough, looking damaged and worn. My expectations were not met with this purchase.

I normally don't leave reviews, but my gosh the frustration with my order(s) have me needing to speak out. I have ordered and returned, ordered and returned 3, yes 3! Pairs of pink Casanova boots and they have ALL been damaged. I don't know if it's the boot maker, i don't know if they were returned orders and just sent out to me without being over looked, I truly don't know what the deal is but to mess up x3 is ridiculous!

Boots are narrow in the middle they hurt your feet if you wear them for awhile

The boots I received were worn! Soles were scuffed and dirty, the leather on the toes was scratched and had black marks over the heels and sides. Totally disappointed and they went back. The prolonged refund policy - 15 days - is unacceptable. Won't ever buy from this company again.

The boot itself is great, however the quality control at Ariat is lacking big time. Both boots came out of the box with black scuffs on the toe.

Calves were so small I couldn't even get them on. I sized up hoping this would help but was still a few inches from getting them on. I should've listened to the other reviews. Return process has been very long. I sent them back on 12/9. They were received on 12/15. Today is 12/31 and I still don't have my money.

The quality of this company is poor. Boots are good, company is not.

I saw these boots in store and I absolutely loved them. However, the only pair they had in my size had red marks all over the boot. I ordered another pair and had it shipped to my house and the leather was completely scratched and worn down on the toes. I returned that pair and ordered another pair and the SAME thing happened. I returned the second pair I received and said third times a charm. Sure enough I received the third pair and the leather was torn/warn off. I DO NOT RECOMMEND!!!! Must be very poor quality!!!

The boots are beautiful but the boot calves are way to narrow/small. Bought for my daughter who is very small in stature and they were too tight in the calves. Returned boots for refund.

Love the look of these but the calf's were so tight. I don't have large calves either. Foot sizing is fine, wouldn't be able to upsize. Disappointed. Had to return.