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Customer Reviews Merrell Encore Ice 4

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Rating Summmary:

2,239 total reviews

Review Breakdown:

63%5Rated 5 stars out of 5

15%4Rated 4 stars out of 5

8%3Rated 3 stars out of 5

6%2Rated 2 stars out of 5

8%1Rated 1 star out of 5

Customer Fit Survey:

68%"Felt true to size"

85%"Felt true to width"

83%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
So disappointed. The comfy, made-for-women's-feet style of the past is unrecognizable in this newest version.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
The shoes run really large and even with socks were too big. They are super hard to keep on your feet when walking anything but the shortest of distance. The fluffy lining compressed immediately. Super sorry I wore these outside for their maiden voyage or would have returned them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I've bought two pairs of these in the last year and both are about 2 sizes bigger than my actual size. Not a fan of the newest version. They sit in my closet. Bring back the older version style with smaller opening and sized true to fit.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I still have my old pair from 3 years ago- I can't wait for cool weather every year so I can start wearing them. Decided I needed a second pair- what a mistake! The old ones have great arch support and hug my feet so nicely I can wear them for days! New pair: no cushion, no arch support, ridiculously huge and wide. I am always happy to pay for quality. These aren't that. I wish I'd read reviews before buying. Big disappointment.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are wider than my current pair of the same size. The length was fine, but I had hope that they would be a bit narrower. I have a narrow foot, but my current pair of Encore Ice in medium width work nicely because the thick lining helps to keep them snug enough so that they don't fall off. For whatever reason, these feel much wider and don't work at all. I really wish Merrell shoes would come in a narrow width.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Wanted to love this. No arch support or solid feel when walking. Feels like a cheap shoe. My 50$ Sketchers are more supportive and comfortable. What is happening to this brand? Back it goes.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I have purchased these twice. Last winter I slipped on black ice wearing these. Knocked myself out. Ambulance ride to the hospital. 10 staples in the back of my head. A concussion and vertigo. Won't feel safe wearing these again. Need better traction.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Exchanged my too large Size 8 for a 7-1/2. The 7-1/2 was a bit too short but still felt wide (as the size 8). Reluctantly I had to return the size 7-1/2. The older Encore Ice fit true to size. These Encore Ice 4 are made so much bigger. I’m so disappointed with Merrill for changing these clogs.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
Encore Ice 4 (black, size 8.5m) are huge. Fits more like a 9-9.5wide. I added 2 extra inserts and wore thick boot socks are they are still loose on my feet. I have an older version that must have had a different cut and fit perfectly. New version is not great.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I have loved these shoes in the past and a friend ordered me this pair for my birthday and they have been outside for a week now as the off gassing is to strong for me to wear...also the left shoe ended up smaller than the right shoe. I would return but they were bought as a gift and am very disappointed.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
I like the color and style, but not the quality or comfort I was expecting. I have a gray pair that I wore to work and loved, this pair is not the same quality for sure.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
fit a little big, but shoes not as well made as original merrill's from several years ago (they were made in China). After only wearing about 10 times the suede is is wearing off on the toes. This pair was made in Indonesia. I'm very disappointed in the quality of these.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
This is my 5th pair of this style. Something has changed and it is not good. The shoe is not as comfortable, the quality is missing and they smell bad.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I bought the previous version for the last ten years and have had probably a dozen of the previous model shoes over this period of time. The new version is inferior to the previous model. Doesn't fit the same way, has a hard sole, and I feel as thought I am wearing a clunky hard shoe. Very sad, but I won't be buying these again.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I'd had a pair of these years ago and was excited to update, and picked the new teal color. I was disappointed by the quality of the craftsmanship, which was much worse than my older pair. The lining, in particular, was thinner and not even in its pile, such that the fur that pokes out around the top edge was really uneven and not very plush. They also seem to have stretched out quickly on the top, more than the older ones, and already feel too big. I do like the color.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
i often purchase merrell shoes. these are made cheaply. the back is already folded down and i'm careful about putting my foot all the way in before wearing. the furry inside has become lumpy and crushed after a couple of months wearing occasionally in my home
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
The insoles for these shoes were thin to begin with; after wearing the shoes for a month, they might as well not exist. Without the insoles, the shoes are unwearable. When I contacted Merrill, they told me to buy new insoles! For the price of this shoe, I expected better quality.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I bought these cause they looked so warm and comfy, I always wear a 71/2 forever, the 71/2 was HUGE like an extra inch of length. i exchanged for a 7 and they are ok but still a little big. i will keep them but def would not buy again
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I have several other Merrill Jungle Mocs from other years. I bought these because I liked the blue color. It is pretty but the shoes were so poorly made it felt like walking on cardboard. No feeling of support. Very disappointing. I returned them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I have worn a pair of the Encore Ice Q and they are a much better product. They came in European sizes which are now not offered in this latest model. I wore a 39 and in this newest model the 9 was way too big and the 8.5 is also too big. Also there is much less fleece in the lining of the newest model and the stitching is something I do not like the looks of. The previous model had no stitching. Bottom line is that this is my last pair of these shoes. There are now many other brands that offer a similar product and I will be trying those in the future. My guess is that Merrell has with changed manufacturers and/or changed their specifications.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I ordered these after hearing my neighbor rant and rave about her encore ice Merrells. Unfortunately she had the old model- when I compared these new models to the previous year I was shocked. The newer models seem cheaply made- the fur is thin and they run large both width and length. Disappointed. Not worth the price tag. Two stars cuz I did like the color.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Zappo's service was excellent! as usual! but the Merrell quality seems to have slipped considerably. I was told (by Merrell) that the size issue could be resolved by ordering one size smaller than usual. That is easily fixed. But what is not easily fixed is the quality of the materials (this is a style I have worn for over 10 years.. for wearing around the house on hard, wood floors) and overall hardiness of the shoe/feel. The look of the shoes is fine- the softness of the shearling is fine- but they feel flimsy, unsupportive, (the heel of the shop top is lower, as well, so they do tend to 'slip off' a bit with every step) and unlike the quality of the Merrell shoes of yore. I will be looking for an entirely different brand. Sadly!
I'd also recommend:
for long distance walking.. Brooks. the Adrenaline model.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I have bought this Style Merrell since they came out -probably 6-7 pairs. The quality of this product has significantly decreased. The shearing lining is very thin and results in my foot sliding around inside shoe. I really miss the overstuffed shearing of previous shoes and the comfort level.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I've had three pairs of Merrell Encore Ice 4 but had to return this pair. The right shoe was much too wide (almost as if it were a 'wide' instead of 'medium' but the individual shoes weren't marked so I don't really know if it was mistakenly placed in the wrong box or that's the way the pair looks) and some changes to the original design are less appealing. I don't like the cross hatch stitching, the 'fake' sheepskin inside isn't as comfortable as before and the arch support felt different as well. Perhaps they're being made in a different factory. Too bad because my older pairs fit better and are more comfortable than this new one. Disappointed because these are my 'go to' shoes for everyday wear.
I'd also recommend:
Born, Keen, Naot
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Merrell
I initially bought the same size 8 I bought in a previous model--Black, comfortable, support hugged foot. The first pair of the new version in a different color were HUGE. I returned immediately and just received a new pair in a 7.5 which is still big, sloppy to walk in and not much support. Have only worn in house for a day and I'm not sure I will be able to keep. What Happened?
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0 found this review helpful.

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