Customer Reviews On Cloud X

The aloe and grey color kinda looks like the shoe is dirty. Unfortunately I had to return because the shoe comes up too high and rubs against my ankles. But the cushion of the shoe would have been perfect for training.

loved them the one thing that was a problem was the color got dirty fast & I tried to exchanged the color with the ugly surprise that I was told NO by customer services that it was too late. I wasn't happy with Zappos I've been a loyal customer for ever.

I wanted to like these shoes, but unfortunately the lack of support for my arches have me sending them back. I needed a shoe that doesn't allow my foot to tilt backwards towards my heal. Quality shoe, just not right for me.

Love the shoe

was too tight...returned

The sides come unusually high and rub on the bottom of my outer ankle bone. It's not enough to want to go through the return process but not as comfortable as the original Ons.

Fit was great but not enough support in the overall shoe

Great fit. True to size.

Love the looks of this shoe but it was just too wide so had to be returned.

The sneakers fit well and are comfortable for walking.

So comfortable and lightweight, but rubbed the back of one ankle so I was concerned about wearing them (lots of shoes rub this ankle so it’s clearly my body, lol). Had that not been the case I’d have ordered a couple other colors, too. I definitely see why people love On!

The shoe rubbed on my ankle

My instep is too high for these shoes

Bought these for my HIIT workouts, not for running. Good thing. These are fine but not super soft. The edge rubs on ankle like others have said but it’ll probably just take some breaking in. This is my second pair and they are very stable for workouts. Lightweight and not too wide. My foot doesn’t slide around in them.

Love this shoe, the look of them is very cool. HOWEVER.....super narrow in fit. I tried them on when I got them and walked around my house. After about 5 minutes, my feet hurt from the tightness. Great shoe, cushioning seems more than adequate but if you have even slightly wider feet, skip this model. Returned and ordered a different style that has more give in the width.

Love these shoes- very comfortable and provide good support!

The side of the shoe was too high and cut into my ankle bone.

Size was great just too wide in toe area.

I like the shoes a lot except for one thing. They are really hard on the outside, bottom ankle area and I'm trying to make them work because I'm in the middle of a move and I just want to keep my exercise routine going. I've put a cotton ball in my sock at that spot, but it doesn't stay during the workout. Just hoping they will loosen up. Other than that, very comfy.

Very comfortable for HIIT workouts and running. Only negative is my feet will slide in the shoes when there is side to side movements in workouts.

They were too difficult to put on and need to be untied. I don't like that in my sneakers.

The front of my foot is wide and I have an area on the bottom of my foot that is sensitive. I need a lot of padding under that area and this shoe is a little lax in that area. Great shoe for the average wearer, I'm sure. Love the look but I need more cushion.

The top line of the tongue was irritating me before I made it out the door. Was bummed to need to return them as they’re cute and super light

The fit seems fine. They are very light weight, but the material seems very cheap. Time will tell if they hold up. I expected much more arc support but the insoles come out so I can put better ones in. I think they are too expensive for what I received. More like $79 would fit.

A great minimal running shoe that was perfect in every way EXCEPT that they rubbed/irritated my ankle bones. So disappointed to have to return these.