Customer Reviews New Balance Made in US 990v5
Write A ReviewRating Summmary:
4482
4,482 total reviewsReview Breakdown:
78%5Rated 5 stars out of 5
9%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
90%"Felt true to size"
92%"Felt true to width"
81%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Reviewed at New Balance
I wasn't sure of what size shoe to buy and naturally they don't fit. Can't go to the post office as I'm quarantining. Now I'm stuck with an expensive jogging shoe.
John
John,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
My husband has bought this shoe style multiple times because of the extended shoe sizes. The first day he wore them (with athletic sox), he had a hole in the top of his left shoe. I sent 2 texts to customer service and had no response. I am very disappointed.
Bigfoot,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
As a Doctor Who has always referred patients for new balance sneakers they always used to give doctors a free pair each year. Now they stop doing that for whatever reason I don't know. Their customer service line is poor at best. The sneaker is great if fitted properly
Dr K,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Ordered extra wide, but not good fit.....had to return for full refund.
Marine,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Very heavy and stiff. Poor cushioning in spite of the thick sole. The 4e’s I ordered were more like an E or EE. Came up so high on the sides I got blisters on my ankles. After adding insoles, then arch supports, gave up and threw these overpriced sneakers in the trash. Worn several earlier version of the 990 - this is worst so far.
Jon, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Shoes too small. Why can't NB carry my size in stores. I don't like having to purchase via the web
Whitlock,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Needed 990 4E
Latest model at least two sizes too narrow!
Flint,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I've worn nothing but 990's for years due to foot problems. Unfortunately the V5 has lost the magic. I ordered same size as last time and they were too tight in the toes. There was also a lump in the sole under the right toe and made it very uncomfortable to walk. The softer insert led to more unwanted motion in the heel and pressure on my bone spur. I had to return them and go back to my V4's which are terribly worn out. I'm feeling pretty discouraged about what to buy next because I really do need a new pair of shoes.
Roscoe,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
The tongue had a very thick seam that dug into the bone on my foot and caused a bad bruise forcing me to throw out the shoe
Dave,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I need to send back for a smaller size, I have a wide foot ordered a wider size and there a size too big. :(
Tiara, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
After less than one month wearing this senakers for daily walks of 2-3 miles, I developed Achilles tendinitis on my right side. Very disappointed because these sneakers are my second pair of 990V5 purchased this year and this particular pair are not the same. I'm stuck with them as they have been used for 3 weeks.
DD, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I own the 990v4 and really like them. When came to buy a replacement, the 990v5 was a no brainer. Unfortunately, they were too small. My toes touched the end of shoe. I bought the same size and width 12 2E. I returned them for a refund. For $170+ per pair, the shoes touting made in USA, should be true to size. I don't know how the garment and shoe industry get away with making products that "Run Small" or "Run Large". Instead of making shoes true to size, New Balance forces consumers to send back shoes. New Balance pays for the return shipment and now has to ready the shoes for resale. Wouldn't it be cheaper to just make the shoes true to size?
Don,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes I received had been worn by some before they were sent to me. The topside were dirty and there was a hole in the top of the toe area of the right shoe. The ball of the foot area, as well as the heals were worn, the shoe liner was worn and dirty. Not what I-expected for shoes costing $180.00. I could hav purchased shoes at a second hand store for $1.00. I just returned them, and can only hope that the replacements I ordered will be in a New Balance box and not a unmarked brown cardboard box. I hope that is was just a mistake and not Zappo's policy of not inspecting returned shoes, and just sending them out to the next customer. I am far from happy as I waited almost two weeks for them to be shipped.
Edward, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered 9 1/2 B and got one shoe that was 9 1/2 and the other was just a 9?
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
One shoe was super wide and one was super narrow and they were a differnt color.
Max232,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Size was ok but the shoes feel big and heavy, not what I would expect from a running shoe. I've had the previous models and love them, not sure why this pair feels like I'm clomping around.
Jogboston, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have used the 990 series (990, 992, 993) and different versions for 30 years. The 990's that came out a few years ago were great. They lasted longer than the 993's I had been using. But the new version (V5) is terrible. My legs and hips ache after walking for an hour with the v5's. Not sure what changed but for me it has been a disaster. Now have to shop for other brands unless you can bring the V4's back.
Larry,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Paid over $200.00 for each pair and upon receiving the product the sizing was a 1/2 size large and little arch support? Than after one month of wearing the product the soles started cracking loose from the upper and the actual sole coming loose from the main body. One pair was for my son and both of us have had to quit wearing them.
Ritcheson,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Too hard, cut ankle
Returning shoes for a different pair
Abbie,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
After trying to give the new Version 5 every benefit of the doubt, I have concluded that the changes made to the Version 4 shoe are an outright disaster. With Version 4, I could switch to either my work or dress shoes with no problem, however with the newer Version 5 that is not possible. I would recommend that New Balance keep senior citizens in mind before making changes to their line of shoes. Those of us seniors who have lower back problems rejoice when we are able to find a shoe combination that allows us to maintain an active life style. I would strongly recommend that New Balance re-evaluate the changes made to the 990.
B52-KC135,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at L.L. Bean
The mesh on the top of the sneaker behind the toe area is ripping after wearing the shoe for 2 weeks. Quality of materials is very poor. Poor design.
Pepe,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Used to wear these shoes as walking shoes but I find them too heavy nowadays. I have switched to another product.
Roz,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn this shoe before and have really liked it. This time I wore the shoes before realizing they were so large. They are marked “7” but are 1/2 to 1 size too large and I feel as though I am wearing clown shoes. Not happy.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
This is without a doubt the worst version of the 990. It's stiffer, less quality made, and absolutely hideous compared to previous models. The V5 is an absolute misstep in every way. You're better off buying the V4 or V3.
990Pro,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very disappointed in the quality of this product.
Anonymous, Zappos Customer,
0 found this review helpful.