Customer Reviews SAS Gretchen - DELETED

I have an injured foot and have relyed on SAS for years to provide the best wear available for my feet. The sales people I've worked with have been exceptional, and I have only gratitude for their patience and care. However, I am quite disappointed in these boots. I wore them around the house to make sure they were comfortable before I kept them. However, wearing them outside was the true test and they failed for me. My biggest complaint is the soles. If you wear these around any gravel, the soles are designed so that the gravel gets caught in the small grooves and it is very difficult to get it out unless you want to walk around on gravel all day. The tongues are stiff and don't lay gently against the front of my ankle like my previous boots did. My old boots were much softer inside and allowed a softer, padded sock to make them even more comfortable.(Also, in case you are wondering why I didn't just buy another pair like those, they are no longer made.) I realize I have certain needs in my shoes and these "problems" may not affect others the way they do me. But I couldn't have predicted these issues before wearing these boots outside and now I'm stuck with them.

I love these boots, however there is a problem with the left boot. I called and they gave me some very nice lip service suggesting that is is my foot that caused the bump in the side of the shoe. Ridiculous, as I don't have bunions. I feel that this should have been caught in final inspection.

No

This shoe has a seam that hits the outside of my right foot that hurts too badly to wear. I, however, don't have normal feet. I don't have toes on the foot that hurts, so I'm sure the part that hurts wouldn't hurt another person.

I special ordered this shoe from my local shoe store. After trying on the Freetime for size, it was determined I should order a 8 narrow. The 8 narrow in this shoe was approx. 2 widths too big! Very disappointed lately in SAS sizing and current lack of support for independent shoe retailers.

They run very large and don't fit. I take 12 narrow in your shoes but these are huge.

Beautiful boot but didn't fit. I wear a size 7.5 slim. This boot was way too wide even with thick socks. Very disappointed. Even called first to seek advice about sizing and didn't get good help.

I would like these if only you would make the color ones ie. blue in narrow. You advertise widths but I am finding so many of your styles do not come in narrow although you are catering to people with wide feet , people that wear narrow would like to have choices besides black and older styles.