Customer Reviews SoftWalk Sonoma

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Rating Summmary:

619 total reviews
SoftWalk Sonoma

Review Breakdown:

40%5Rated 5 stars out of 5

24%4Rated 4 stars out of 5

20%3Rated 3 stars out of 5

8%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

70%"Felt true to size"

81%"Felt true to width"

81%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wished these shoes would have fit me because they are perfect to dress up or dress down. Unfortunately, the wide shoe was too wide in the heels, and the heels slipped up and down on my feet. The forefoot area was wide enough to accommodate a small bunionette on the side of my foot, but I could feel the shoes rubbing my big toes. These have to be returned.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am a solid size 8/ borderline 8 1/2. When I tried on my newly arrived size 8 Softwalks they were more like a 9 - my feet were swimming! I vehemently disagree with the “true to size” statement unless there was a one-off error on the sizing markings for my shoes. Have to return.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Unfortunately, this is not narrow enough for my foot and it also feels a bit longer than it should be. I walked right out of them. Sending back.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
A very cute looking and professional shoe, but the top part of the shoe digs into the bone of my big toe.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I like the style of the shoe, but it's a little to narrow for my foot.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love the style and comfort. Unfortunately it was much longer than any other 10.5 I've ever tried and I am returning.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Was too wide and too long by a substantial amount. Also, not very fashionable looking.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
It squeezed my left (bigger) foot and left an indentation just below my smallest two. So painful.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe didn't have enough support.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes fit smaller than the standard size.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Painful right out of the box. Just hit where your bunion is and created an indentation on my the top of my foot. Color was perfect - a mix of gold and silver which is just what I wanted for a wedding. I ordered narrow and they were narrow, but my very narrow heel still slipped, despite the pain by my toes. I ordered the exact same shoe/size in silver and they feel much better, although they did start to hurt after about an hour. I do have difficult feet.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Started to come apart after wearing them for only 5 months.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes arrived with the silver already flaking off and one shoe had a deep scuff on the back of the heel. They also smelled of petroleum. Where is the quality control? They were darker than pictured and too wide. I like the style and the soft sole so this was disappointing. If you give them a try, I suggest ordering 1/2 size down.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wanted to love these — classic ballet silhouette, soft, supple leather, comfortable insoles. Unfortunately, these felt too big in the heels and my foot slipped out of the shoes with every, squeaky step.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
Beware of the Softwalk Sonoma platinum shoes! The paint starts flecking off almost immediately, the finish on the topcoat is incredibly delicate. So now it's going to be hard to find other silver shoes this holiday season, most of the deals in my size are gone, sniffle. The (sorry, I can't resist the pun) silver lining: Zappos was very good about refunding my money, and they also didn't insist that send the damaged shoes back, which I really appreciated.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Cute shoes, but the 6 was way too long. It wasn't a 6 at all. More like a 7.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
10.5W was perfect length and width in the toe but the heel was too wide and the shoe depth was too shallow, so I had to grip the shoe with my toes every step to keep it on my foot. I hated the color and shine as it resembled the shiny side of aluminum foil. The Vionic Robyn Perf Metal in 10W fit me much better with a narrower heel and bit deeper even though my toe pressed the end of the shoe, but the Vionic is only available in 10W or 11W. Also the pewter color was much classier looking.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Toes felt crammed in shoe
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These must run small. I was also disappointed to find that the fronts of both shoes were scuffed up and one had a black mark.
I'd also recommend:
Trotters
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I guess that I have extremely wide feet. These were so tight and uncomfortable. I am so sorry...
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Fit was terrific but the funky antiquing on the toes looked like a defect. Sending back. Sorry.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes look very utilitarian - absolutely no style whatsoever. The toes are very round and the heel is wide in spite of the narrow size. The soft sole feels comfortable but there is pressure on the top over the joints in my big toes.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Loved the look and soft. But when I walked back of shoe flopped making it difficult to keep on and walk. Had to return. Thank you Zappos for you policy. I have purchased lots of your shoes and appreciate the ease
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really wanted to like these-they're cute with the snake skin texture and I am in the market for supportive shoes and these seem like they have potential. But they're small and tight. Not narrow, but tight and stiff and definitely gave me blisters. Unfortunately didn't find that out until I wore them to work for a couple hours and my heels, and the sides of my feet where the toe box ends were red, blistered, and painful :(
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn Softwalk before and loved them, however, this material this shoe is made of is NOT soft. It was very hard and stiff around the toe and hurt my feet as soon as I put them on. I walked around and tried to loosen them up a bit for several days, but it did not help and I had to return them.
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0 found this review helpful.

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