Customer Reviews SoftWalk Sonoma

I really wanted to be able to keep these shoes. I have very wide feet and a hammer toe on my right foot. These shoes were wide enough and very comfortable and would have been perfect except the heel seemed too "long." The arch fit where it was supposed to but I could not walk without my heel slipping out.

Basic, boring, black flat. But oh SO comfortable. I only need them for occasional use, but would be perfect for an office setting, dressy but like wearing sneakers.

I really wish I could keep these shoes. They are well-made, attractive, and would be comfortable with a good fit. But I tried the 10.5 WW and the 10 WW and could not get a decent fit. The 10.5 was too long by quite a bit and the 10 was too short by quite a bit.

These are so cute and I wish I could keep them, but the seem around the opening to slip my foot in is VERY tight and squeezes my big toe knuckle. I think these might better for a more narrow foot.

These shoes are well made with a removable padded insole. The look is pretty, looking great for comfort & walking. Sadly my left foot is one half inch longer than the right foot and the left shoe was too short. The right one fit perfectly. Even tried left one without the insole, didn’t work. Otherwise would have been great shoes.

Nice soft leather, comfy, and attractive, but runs big length-wise.

I was looking for a workhorse super cushioned basic black flat with a twist that also had great arch support. These boast an amazingly GREAT cushioned footbed and arch support (comparable to Earth or Dansko flats). However, they were just too basic for me. I'll keep them on a wish list in case I need a more basic option in the future though!

Felt okay out of the box, but need to try them again at home and see. I don't love the way the shoe looks, but it's very difficult to find cute shoes because my feet are so tricky to fit and find a shoe that doesn't hurt. In my opinion, these look too much like "old lady comfort shoes", at least on my feet. I'm wondering if I can find some kind of simple embellishment that's not a bow to make them classic and current. Zappos is absolutely amazing, I don't go anywhere else!! Thank you Zappos for the incredible service!

I really, REALLY wanted to love these shoes! I had searched for a silver/silver tone flat for over a month, I do a lot of walking around campus, so SoftWalk made sense. The *only* reason why I returned is because I realized an almond or pointed toe would be better with how I'd want to wear the shoes. Otherwise, beautiful shoe, I'm sorry to let them go!

Very, very comfy with arch support but I happen to need more support since I have a high instep/arch. Runs a little wide for me. Nice shoe. It was great to find a 10.5. Sorry I had to return them. It was very close to being a keeper!

Like the shoes but was not the same color depicted in the picture. It was darker, almost burgundy. Great shoe anyway. Already have black. So, not going to return.

I wish I could love this shoe! The arch support is moderate- not as good as I would have liked and the heel felt like it was going to slip off. I tried the 7 1/2 M and it felt too small around my toes and heel.

Really cushioned footbed but too tight across the toes - exchanging for a wide.

the overall color of the shoe was inconsistent with the toe being a darker shade then rest of shoe. And personally i felt the shoe is too high on top of foot. and the toe box too short - top to bottom.. hurt my big toe.

These were comfortable (I swapped footbed for my orthotics) and cute. I ordered the platinum color, but then decided I would prefer a black shoe.

The shoe is too narrow in the toe

Didn’t lime

Heel was too low, felt like my foot would fall out

The shoe was a narrow but too wide for my narrow feet.

Good quality

I’ll be the first to admit finding a good pair of shoes for me is a challenge. Having said that, I had high hopes for this pair but they proved to be much too wide, especially in the heel. I returned them, grateful for Zappos’ easy return process.

They fit fine in toe area but they give way on sides when you walk. They are to big in back of foot. Nice shoe if not for the sides giving away.

The toe of these extra wide shoes is quite narrow and currently being stretched. The leather is hard and stiff and the only soft/comfortable part is the cushion insert that I cannot use because I need room for my custom inserts. The shoes are too long and I had to get Dr. Scholl's cushions for the heel so that the very tight but too long shoes won't fall off.